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22
Accessories
The latest generation of Alcatel GSM cellphone offers a built-in handsfree
feature that allows you to use the cellphone from a distance, placed on
a table for example. For those who prefer to keep their conversations
confidential, an earpiece is also available known as the headset.
Standard charger
Battery
Stereo headset
Only use your cellphone with Alcatel batteries, chargers and
accessories in your box.
Images for reference only.
(1)
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(1)
UK charger
USB cable
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23
Troubleshooting
Before contacting the service center, you are advised to follow the
instructions below:
•
You are advised to fully charge (
•
Avoid storing large amounts of data in your cellphone as this may affect its
performance.
•
Use User Data Format and the One Touch Upgrade tool to perform
cellphone formatting or software upgrading, (to reset User Data format,
hold down # while simultaneously pressing the power on/off key). ALL
User cellphone data: contacts, photos, messages and files, downloaded
applications like Java games will be lost permanently. It is strongly advised
to fully backup the cellphone data and profile via PC suite before doing
formatting and upgrading.
and carry out the following checks:
My cellphone is frozen or cannot switch on
•
Check the battery contacts, remove and reinstall your battery, then turn
your cellphone on
•
Check the battery power level, charge for at least 20 minutes
•
If it still does not work, please use User Data Format to reset the cellphone
My cellphone has not responded for several minutes
•
Restart your cellphone by pressing and holding the
•
Remove the battery and re-insert it, then restart the cellphone
My cellphone turns off by itself
•
Check whether your cellphone is locked when not in use, and make sure you
don't accidentally turn off your cellphone when locking it by pressing the power
key.
•
Check the battery charge level
My cellphone cannot charge properly
•
Make sure you are using an Alcatel battery and the charger from the box
•
Make sure your battery is inserted properly and clean the battery contact if
it's dirty. It must be inserted before plugging in the charger
................
) the battery for optimal operation.
key
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