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Accessories
The latest generation of ALCATEL ONE TOUCH GSM mobile phones
offers a built-in handsfree feature that allows you to use the telephone
from a distance, placed on a table for example. For those who prefer to
keep their conversations confidential, an earpiece is also available known
as the headset.
Standard charger
Stereo headset
Only use your telephone with ALCATEL ONE TOUCH batteries,
chargers and accessories in your box.
Images for reference only.
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Battery
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Troubleshooting
Before contacting the service centre, you are advised to follow the instructions
below:
•
You are advised to fully charge (
•
Avoid storing large amounts of data in your phone as this may affect its
performance.
•
Use User Data Format and the ONE TOUCH Upgrade tool to perform
phone formatting or software upgrading, (to perform User Data format,
hold down # key while simultaneously pressing the power on/off key under
power off mode). ALL User phone data: contacts, photos, messages and
files, downloaded applications like Java games will be lost permanently. It
is strongly advised to fully backup the phone data and profile via PC suite
before doing formatting and upgrading.
and carry out the following checks:
My phone cannot switch on
•
Check the battery contacts, remove and reinstall your battery, then turn
your phone on
•
Check the battery power level, charge for at least 20 minutes
•
If it still does not work, please use User Data Format to reset the phone or
ONE TOUCH Upgrade to upgrade software
My phone is frozen or has not responded for several minutes
•
Restart your phone by pressing and holding the
•
Remove the battery and re-insert it, then restart the phone
•
If it still does not work, please use User Data Format to reset the phone or
ONE TOUCH Upgrade to upgrade software
My phone turns off by itself
•
Make sure power off key is not mis-contacted
•
Check the battery charge level
•
If it still does not work, please use User Data Format to reset the phone or
ONE TOUCH Upgrade to upgrade software
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) the battery for optimal operation.
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key
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