Something Not Working; Service And Spare Parts - Electrolux EC 5109N Instruction Book

Something not Working

If the appliance is not working correctly, please carry out the following checks before Expert Appliance Care.
SYMPTOM
No power to the appliance
The temperature in the freezer is too high
The freezer lid will not open
Excessive frost and ice has built up
Noise
If after all these checks your appliance still does not operate correctly, contact Expert Appliance Care.
Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.
In-guarantee customers should ensure that the above checks have been made, as the engineer will make a
charge if the fault is not a mechanical or electrical breakdown.

Service and Spare Parts

If you require further information regarding the appliance, the terms and conditions of the guarantee, or wish to call out
engineer, please contact Expert Appliance Care by telephoning:
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Check there is power at the socket
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Check there is not a power cut by checking the
household lights.
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Check the mains fuse has not blown.
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Check the thermostat control knob is turned to the
correct setting relevant to ambient conditions.
Check the ambient temperature is within the
appliance's operating limits of 10° 32°C.
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Has the lid just been opened? If so leave for a
few minutes to allow the air pressure to equalise.
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Adjust the thermostat control knob to give correct
temperature control. See 'Temperature Control'.
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Check that the lid is closed.
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Large quantities of food have recently been placed
in the cabinet/and or the lid is frequently opened.
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Check that air ventilation is not obstructed.Ensure
the lid has not been left open.
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Check that nothing is preventing the lid from
closing.
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Is the lid gasket intact and clean?
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Has advised periodic cleaning been carried out.
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Refer to 'Normal Operating Sounds'
0870 9099100
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SOLUTION