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Philips 244EI User Manual

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Philips LCD Monitor Electronic User's Manual

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Summary of Contents for Philips 244EI

  • Page 1 Philips LCD Monitor Electronic User’s Manual...

  • Page 2: Safety And Troubleshooting Information

    %Ï seconds before attaching the power cable or DC power cord for normal operation. Please use approved power cord provided by Philips all the time. If your power cord is %Ï missing, please contact with your local service center. (Please refer to Customer Care...
  • Page 3 extreme cold. In order to maintain the best performance of your monitor and use it for a longer lifetime, %Ï please use the monitor in a location that falls within the following temperature and humidity ranges. Temperature: 0-40°C 32-95°F Humidity: 20-80% RH IMPORTANT: Always activate a moving screen saver program when you leave your %Ï...

  • Page 4: Faqs (Frequently Asked Questions)

    • Ergonomics, Ecology and video mode'? Safety Standards • Troubleshooting Recommended resolution for Philips 23.6 ": 1920x1080 @60Hz. • Regulatory Information Unplug all cables, then connect your PC to the monitor that you used previously. In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window, select the Display icon.
  • Page 5 How do I adjust the resolution? Your video card/graphic driver and monitor together determine the available resolutions. You can select the desired resolution under Windows® Control Panel with the "Display properties" What if I get lost when I am making monitor adjustments? Simply press the OK button, then select 'Reset' to recall all of the original factory settings.
  • Page 6 Yes. Philips LCD monitors have this optional feature. For standard VESA mount holes on the rear cover allows the user to mount the Philips monitor on most of the VESA standard arms or accessories. We recommend to contact your Philips sales representative for more information.
  • Page 7 LCD Panel Technology Q12: What kind of wide-angle technology is available? Currently, the IPS type panels offer the best Contrast Ratio, compared to MVA, or PVA technologies. TN panels have improved over the years, but still cannot match the Contrast Ratio offered by IPS panel. RETURN TO TOP OF THE PAGE Ergonomics, Ecology and Safety Standards Q13:...

  • Page 9: Troubleshooting

    • FAQs This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these • Common Problems solutions, contact Philips customer service representative. • Imaging Problems Common Problems • Regulatory Information...
  • Page 10 Check that the signal cable is properly securely connected to %Ï the graphics board or PC. Image vibrates on the screen Vertical flicker appears Press the Auto button. %Ï Eliminate the vertical bars using the Phase/Clock of Setup in %Ï OSD Main Controls.
  • Page 11 You can adjust “power on” light using the power LED of Setup %Ï The "power on" light is too strong to in OSD main Controls. disturb me. For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative. RETURN TO TOP OF THE PAGE...

  • Page 12: Regulatory Information

    RETURN TO TOP OF THE PAGE • BSMI Notice (Taiwan Only) Ergonomie Hinweis (nur • Deutschland) Waste Electrical and Electronic Equipment-WEEE • Philips End-of-Life Disposal • China RoHS Attention users in European Union private households • Lead-free Product • Troubleshooting • Other Related Information •...
  • Page 13 ROHS is a European Directive aiming to control the use of certain hazardous substances in the production of new electrical and electronic equipment. Philips has completely eliminated four of six RoHS-banned substances form its products by 1998-eight full years before compliance was required and has lowered usage of the remaining substances significantly below the mandated levels.
  • Page 14 - MPR-II (MPR:1990:8/1990:10 Low Frequency Electric and Magnetic fields) - TCO'03, TCO Displays 5.0 (Requirement for Environment Labelling of Ergonomics, Energy, Ecology and Emission, TCO: TCO: TCO: Swedish Confederation of Professional Employees) for TCO versions RETURN TO TOP OF THE PAGE Energy Star Declaration This monitor is equipped with a function for saving energy which supports the VESA DPM standard.
  • Page 15 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computer device. To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or excessive moisture.
  • Page 16 Demander l'aide du marchand ou d'un technicien chevronné en radio/télévision. Toutes modifications n'ayant pas reçu l'approbation des services compétents en matière de conformité est susceptible d'interdire à l'utilisateur l'usage du présent équipement. N'utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques. CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA.
  • Page 17 RETURN TO TOP OF THE PAGE North Europe (Nordic Countries) Information Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Placering/Ventilation ADVARSEL: SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE. Paikka/Ilmankierto VAROITUS: SIJOITA LAITE SITEN, ETTÄ...
  • Page 18 Plassering/Ventilasjon ADVARSEL: NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR STØMTILFØRSEL ER LETTE Å NÅ. RETURN TO TOP OF THE PAGE BSMI Notice (Taiwan Only) RETURN TO TOP OF THE PAGE Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden durch Röntgenstrahlen"...
  • Page 19 Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of. Please find out about the local regulations on how to dispose of your old monitor from your sales representative.
  • Page 20 European community’s stringent RoHs directive mandating restrictions on hazardous substances in electrical and electronic equipment have been adhered to in order to make Philips monitors safe to use throughout its life cycle. RETURN TO TOP OF THE PAGE...

  • Page 21: About This Manual

    • Notational Descriptions About This Guide This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It describes the LCD monitor's features, setup, operation and other important information. Its contents are identical to the information in our printed version.
  • Page 22 Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows: NOTE: This icon indicates important information and tips that help you make better use of your computer system.
  • Page 23 Product Information • Smartimage • SmartContrast Your LCD monitor • SmartSaturate Congratulations on your purchase and welcome to Philips. To fully benefit from the support that Philips offers, register • SmartSharpness your product at. www.philips.com/welcome • Technical Specifications • Resolution & Preset Modes SmartContrast •...
  • Page 24 •SmartContrast 25000:1 •Contrast ratio(typ.) 1000:1 • Response time (typical) 5 ms • Optimum Resolution 1920x1080 @ 60Hz • Viewing angle 170° (H) / 160° (V) @ C/R > 10 • Display colors 16.7 M • Scanning Frequency 30 - 83 kHz (H)/56 -75Hz (V) •...
  • Page 25 • Product with stand ( WxHxD) 561x400x210mm • Product without stand 561x336x68mm ( WxHxD) • Box dimension ( WxHxD) 620x440x168mm Weight • Product with stand 5.70kg • Product without stand 5.00kg • Product with packaging 7.19kg Operating Condition • Temperature range (operation) 0°...
  • Page 26 1920 x 1080 at 60 Hz (digital input) B. Recommended Resolution For 244E1 1920 x 1080 at 60 Hz (digital input) 1920 x 1080 at 60 Hz (analog input) 15 factory preset modes: H. freq (kHz) Resolution V. freq (Hz) 31.469 720*400 70.087...
  • Page 27 VESA Mode Video H-sync V-sync Power Used color Active < 50 W (typ.) White Sleep < 0.8 W (typ.) White Switch Off < 0.8W (typ.) ® ® we have This monitor is NERGY compliant. s an NERGY artner, ® determined that this product meets the NERGY guidelines for energy efficiency.
  • Page 28 Tilt RETURN TO TOP OF THE PAGE...

  • Page 29: Philips Pixel Defect Policy

    TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer can • Pin Assignment guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains •...
  • Page 30 Two or three adjacent dark sub pixels Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects.
  • Page 31 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.
  • Page 32 Note: * 1 or 2 adjacent sub pixel defects = 1 dot defect RETURN TO TOP OF THE PAGE...
  • Page 33 SmartControl II (Selective Models) • Product Information • Philips Pixel Defect Policy Philips SmartControl II • Philips SmartControl ll • System support and SmartControl II is monitor-based software with an easy-to-use on-screen graphic interface that guides you through fine- requirement tuning resolution, color calibration and other display settings including brightness, contrast, clock &...
  • Page 34 Follow the instruction and complete the installation. You can lauch after installation complete. %Ï If you want to launch later, you can either click the shortcut on desktop or toolbar. %Ï Start to use: 1. First launch –Wizard The first time after installation of SmartControl II, it will automatically go to Wizard for first time launch. %Ï...
  • Page 35 Adjust Menu allow you to adjust Brightness, Contrast, Focus, Position and Resolution. You can follow the instruction and do the adjustment. %Ï Cancel prompts user if you want to cancel installation. %Ï Tab Heading Sub Menu Display in Analog Display in Digital Adjust Brightness Adjust...
  • Page 36 Color menu:...
  • Page 37 Color Menu allow you to adjust RGB, Black Level, White Point, Color Calibration, and SmartImage (Please refer to SmartImage section). You can follow the instruction and do the adjustment. %Ï Refer to below table for sub-menu item base on your input. %Ï...
  • Page 38 "Show Me" starts color calibration tutorial. Start - starts the 6-step color calibration sequence. Quick View loads the before/after images. To return to Color home pane, click the Cancel button. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.
  • Page 39 Previous button is disabled until the second color screen. Next goes to the succeeding target (6-targets). Final next goes File>Presets pane. Cancel closes the UI and returns to the plug in page. SmartImage - Allows user to change setting for better display setting based on content. When Entertainment is set, SmartContrast and SmartResponse are enabled.
  • Page 40 Displays Assent Management information on Managment, Description, Serial Number, Current Timing, Domain Name, and Asset Management Status. To return to Plug-in home pane select the plug-in tab. Plug-Ins - Theft Deterence Pane will only be active when selecting Theft from the drop-down Plug Ins menu. To enable Theft Deterrence, clicking Enable Theft button brings up the following screen:...
  • Page 41 User can enter PIN between 4 and 9 digits numbers only. After entering PIN, Accept button takes user to the pop-up dialog box on the following page. Minimum minutes set to 5. Slider set to 5 by default. Does not require the display be attached to a different host to go into theft mode. Once a PIN is entered and accepted, the following dialog box appears: Click on No button takes user to the following screen.
  • Page 42 Click on Yes button takes user to secure web site landing page. After creating PIN, the Theft Deterrence pane will indicate Theft Deterrence Enabled and provide PIN Options button: Theft Deterrence Enabled is displayed. Disable Theft opens pane screen on next page. PIN Options button only available after user creates PIN, button opens secure PIN web site.
  • Page 43 Options>Preferences - Will only be active when selecting Preferences from the drop-down Options menu. On a non- supported display capable of DDC/CI, only the Help and Options tabs are available. Displays current preference settings. A checked box enables the feature. The check box is a toggle. Enable Context Menu on desktop is checked (On) by default.
  • Page 44 Display the Source instruction pane and current input source setting. On single input displays, this pane will not be visible. Options>Auto - Will only be active when selecting Volume from the drop-down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. Option>Auto Pivot...
  • Page 45 Help>User Manual - Will only be active when selecting User Manual from the drop-down Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available. Help>Version - Will only be active when selecting Version from the drop- down Help menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.
  • Page 46 Context Sensitive menu The Context Sensitive menu is Enabled by default. If Enable Context Menu has been checked in the Options>Preferences pane, then the menu will be visible. The Context Menu has four entries: SmartControll II - When selected the About Screen is displayed. Select Preset - Provides a hierarchical menu of saved presets for immediate use.
  • Page 47 The task tray menu can be displayed by right-clicking on the SmartControl II icon from the task tray. Left Click will launch the application. The task tray has five entries: Help - Access to User Manual file: opnes User Manual file using the default browser window. Technical Support - displays the tech support page.
  • Page 48 Install the driver. Remove SmartControl, and re-install it once more. If it is still not working, we are sorry that the graphic adaptor is not supported. Please pay attention to Philips’ web site for any updated SmartControl driver available.
  • Page 49 RETURN TO TOP OF THE PAGE...

  • Page 50: Installing Your Lcd Monitor

    Installing Your LCD Monitor • Front View Produt Description • Connecting to Your PC Front View Product Description • The Base • Getting Started • Optimizing Performance To switch monitor's power On and Off To access OSD menu To adjust OSD menu and the volume of the display. VOL / To change the signnal input source Automatically adjust the horizontal position, vertical...
  • Page 51 RETURN TO TOP OF THE PAGE Rear View Kensington anti-thief lock AC power input HDMI VGA input DVI-D input (available for selective models) PC Audio in RETURN TO TOP OF THE PAGE...
  • Page 52 Optimizing Performance For best performance, ensure that your display settings are set at 1920 x 1080, 60Hz. %Ï Note: You can check the current display settings by pressing the 'OK' button once. The current display mode is shown in OSD main controls called RESOLUTION.

  • Page 53: Connecting To Your Pc

    Connecting to Your PC • Front View Product Description Accessory Pack • Accessory Pack Unpack all the parts. • Connecting to Your PC • Getting Started • Optimizing Performance • The base DVI cable (Optional) Power cord EDFU pack VGA cable PC Audio cable RETURN TO TOP OF THE PAGE...
  • Page 54 Connecting to Your PC Connect the power cord to the back of the monitor firmly. (Philips has pre-connected VGA cable for the first installation. * available for selective models * available for selective models Connect to PC Turn off your computer and unplug its power cable.
  • Page 55 Connect the monitor signal cable to the video connector on the back of your computer. Plug the power cord of your computer and your monitor into a nearby outlet. Turn on your computer and monitor. If the monitor displays an image, installation is complete.
  • Page 56 The Base • Front View Product Description Attach and Detach the Base • Accessory Pack Attach the Base • Setting up and connecting your monitor Firmly grasp the monitor with both hands. Attach the monitor stand to the monitor column until the tabs •...
  • Page 57 Detach the Base You can remove the monitor body from the base and mount it on a wall, the commercial available arm with VESA standard hole (100x100mm)or Philips optional Super Ergo Base (for selective model). Remove the base Place the monitor face on a safe surface, push down on the release button and pull the base stand away from the monitor body.
  • Page 58 VESA mounting holes(100x100mm) RETURN TO TOP OF THE PAGE...

  • Page 59: Getting Started

    Use the information file ( .inf) for Windows® 2000/XP/Vista or later • Optimizing Performance The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for Windows® 2000/XP/Vista. This information file ( .inf) should be installed in order that your Philips monitor can be enabled from the 'Monitor' dialog box in Windows®...
  • Page 60 - If the 'Properties' button is active, click on 'Properties' button. Please follow the steps below. Click on the 'Driver' tab and then click on 'Update Driver...' button. Select the 'Install from a list or specific location [advanced]' radio button and then click on the 'Next' button.

  • Page 61: On-Screen Display

    Description of the On Screen Display What is the On-Screen Display? On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window.
  • Page 62 RETURN TO TOP OF THE PAGE The OSD Tree Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on.
  • Page 63 Resolution notification This monitor is designed for optimal performance at its native resolution, 1920x1080@60Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920x1080@60Hz for best results. Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.
  • Page 64 Customer Care & Warranty PLEASE SELECT YOUR COUNTRY/AREA TO REVIEW DETAILS OF YOUR WARRANTY COVERAGE WESTERN EUROPE: Austria Belgium Denmark France Germany Greece Finland Ireland Italy Luxembourg the Netherlands Norway Portugal Sweden Switzerland Spain United Kingdom Poland EASTERN EUROPE: Czech Republic Hungary Russia Slovakia Slovenia Turkey LATIN AMERICA: Argentina Brasil...

  • Page 66: F1Rst Choice Contact Information

    F1rst Choice Contact Information Country Code Telephone number Tariff Austria 0810 000206 ¬ 0.07 Belgium 078 250851 ¬ 0.06 Denmark 3525 8761 Local call tariff Finland +358 09 2290 1908 Local call tariff France 082161 1658 ¬ 0.09 Germany 01803 386 853 ¬...

  • Page 67: Consumer Information Centers

    Consumer Information Centers Argentina Australia Brasil Canada New Zealand Belarus Bulgaria Croatia Czech Republic Estonia United Arab Emirates Hong Kong Hungary India Indonesia Israel Latvia Lithuania Malaysia Middle East + North Africa New Zealand Pakistan Romania Russia Serbia & Montenegro Singapore Slovakia Slovenia South Africa South Korea Taiwan Philippines •...
  • Page 68 CROATIA Renoprom d.o.o. Ljubljanska 4, Sv. Nedjelja,10431 Croatia Tel: +385 1 333 0974 ESTONIA FUJITSU SERVICES OU Akadeemia tee 21G EE-12618 Tallinn Tel: +372 6519900 www.ee.invia.fujitsu.com HUNGARY Serware Szerviz Vizimolnár u. 2-4 HU - 1031 Budapest Tel: +36 1 2426331 Email: inbox@serware.hu www.serware.hu HUNGARY...
  • Page 69 ROMANIA Blue Ridge Int'l Computers SRL 115, Mihai Eminescu St., Sector 2 RO - 020074 Bucharest Tel: +40 21 2101969 SERBIA & MONTENEGRO Kim Tec d.o.o. Viline vode bb, Slobodna zona Beograd L12/3 11000 Belgrade Serbia Tel. +381 11 20 70 684 SLOVAKIA General Consumer Information Center 0800004551...
  • Page 70 TURKEY Türk Philips Ticaret A.S. Yukari Dudullu Org.San.Bolgesi 2.Cadde No:22 34776-Umraniye/Istanbul Tel: (0800)-261 33 02 UKRAINE Comel Shevchenko street 32 UA - 49030 Dnepropetrovsk Tel: +380 562320045 www.csp-comel.com LLC Topaz Company Topaz-Service Company, Mishina str. 3, Kiev Ukraine-03151 Tel: +38 044 245 73 31...
  • Page 71 AUSTRALIA Company: AGOS NETWORK PTY LTD Address: 4/5 Dursley Road, Yenorra, NSW 2161, Australia Tel: 1300 360 386 Fax: +61-2-80808147 Email: philips@agos.com.au Service hours: Mon.~Fri. 8:00am-7:30pm NEW ZEALAND Company: Visual Group Ltd. Address: 28 Walls Rd Penrose Auckland Phone: 0800 657447 Fax: 09 5809607 E-mail: vai.ravindran@visualgroup.co.nz...
  • Page 72 Fax: 021-7510982 E-mail: gepta@cbn.net.id Service hours: Mon.~Fri. 8:30am~4:30pm; Sat. 8:30am~2:00pm Additional service points: 1. Philips Building Jl. Buncit Raya Kav 99. Jakarta Selatan. Phone: 021-7940040, ext 1722/1724, 98249295, 70980942 2. Jl. Tanah Abang 1 no 12S. Jakarta Pusat. Phone: 021-3455150, 34835453 3.
  • Page 73 Singapore Company: Philips Electronics Singapore Pte Ltd (Philips Consumer Care Center) Address: 620A Lorong 1 Toa Payoh, TP4 Building Level 1, Singapore 319762 Tel: (65) 6882 3999 Fax: (65) 62508037 E-mail: consumer.care.sg@philips.com Service hours: Mon.~Fri. 9:00am~6:00pm; Sat. 9:00am~1:00pm Taiwan Company: FETEC.CO Address: 3F, No.6, Lane 205, Sec.
  • Page 74 4th Level Cyberzone, Annex Bldg. SM City North EDSA, Quezon City 441-1610 MDR Microware Sales Inc. Cebu Branch N. Escario corner Clavano St., Cebu City Phils. # 255-4415/ 255-3242/253-9361/4124864 to 67 Sun # 0922-8210045 to 46 Davao Office: C. Arellano St., Davao City 8000 082- 225-3021/225-3022 Sun# 0922-8210015 CDO Office:...
  • Page 75 Middle East + North Africa Company: AL SHAHD COMPUTER L.L.C Address: P.O.BOX: 29024, DUBAI, UNITED ARAB EMIRATES TEL: 00971 4 2276525 FAX: 00971 4 2276242 E-mail: shahd52@eim.ae Service hours: Sat.~Thur. 9:00am~1:00pm & 4:00pm- 8:00pm Israel Company: Eastronics LTD Address: 13 Rozanis St. P.O.B. 39300, Tel Aviv 61392 Israel Tel: 1-800-567000 call free in Israel;...

  • Page 77: Download And Print

    %Ï Read the "Readme.txt" file before installing. Add” refer to http://www.p4c.philips.com/ to download the latest version of monitor drivers.” This page provides an option to read the manual in .pdf format. PDF files can be downloaded into your hard disk, then viewed and printed with Acrobat Reader or through your browser.
  • Page 78 Printing instructions: To print the manual: With the manual file open, follow your printer's instructions and print the pages you need. RETURN TO TOP OF THE PAGE...

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