Philips 247E6 User Manual
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Philips 247E6 User Manual

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EN User manual
Customer care and warranty
Troubleshooting & FAQs
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247E6

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Summary of Contents for Philips 247E6

  • Page 1 247E6 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...

  • Page 2: Table Of Contents

    4.1 Resolution & Preset Modes....20 5. Power Management ......21 6. Regulatory Information ......22 7. Customer care and warranty ...30 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........30 7.2 Customer Care & Warranty ....32 8. Troubleshooting & FAQs ....36 8.1 Troubleshooting ...........36 8.2 SmartControl Lite FAQs ......37...

  • Page 3: Important

    1. Important • Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor.

  • Page 4: Notational Descriptions

    1. Important • Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions • Humidity: 20-80% RH The following subsections describe notational • IMPORTANT: Always activate a moving conventions used in this document. screen saver program when you leave your monitor unattended. Always activate Notes, Cautions and Warnings a periodic screen refresh application Throughout this guide, blocks of text may be...

  • Page 5: Disposal Of Product And Packing

    1. Important From the planning, design and production 1.3 Disposal of product and packing stages, Philips emphasizes the important of material making products that can easily be recycled. At Philips, end-of-life management primarily entails Waste Electrical and Electronic Equipment- participation in national take-back initiatives...

  • Page 6: Setting Up The Monitor

    User’s Manual 保留备用 Monitor drivers SmartControl software Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. (2) Use your fingers to tighten the screw located at the bottom of the base, and secure the base to the column tightly.
  • Page 7 2. Setting up the monitor Connecting to your PC 247E6QDAD/247E6QDAW： 247E6QSD/247E6QSW: AC/DC power input VGA input DVI input AC/DC power input Kensington anti-theft lock VGA input DVI input HDMI or MHL input 247E6QDSW/247E6QDSD: Earphone output Audio input Kensington anti-theft lock Connect to PC 1.

  • Page 8: Operating The Monitor

    2. Setting up the monitor 247E6QDAD/247E6QDAW: 2.2 Operating the monitor 247E Front view product description 247E6QSW/247E6QSD/247E6QDSD/247E6Q DSW: 247E Switch monitor’s power ON and OFF. Access the OSD menu. Confirm the OSD adjustment. Switch monitor’s power ON and Return to previous OSD level. OFF.
  • Page 9 On-Screen Display. You can use this as a On-Screen Display (OSD) is a feature in all reference when you want to work your way Philips LCD monitors. It allows an end user to around the different adjustments later on. adjust screen performance or select functions...
  • Page 10 2. Setting up the monitor Resolution notification This monitor is designed for optimal performance at its native resolution, 1920×1080@60Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920×1080@60Hz for best results. Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.

  • Page 11: Mhl (Mobile High-Definition Link) Introduction

    MHL-HDMI mode in order connect your MHL capable mobile device to to activate the monitor, if you have other this large Philips MHL display, and watch your devices already working and connected to HD videos come to life with full digital sound.

  • Page 12: Image Optimization

     and sharpness in real time. Whether you're working with text applications, displaying images  or watching a video, Philips SmartImage Lite delivers great optimized monitor performance.  Why do I need it? • Standard: Enhances text and dampens...

  • Page 13: Smartcontrast

    3. Image Optimization 3.2 SmartContrast 3.3 Philips SmartControl Lite The new SmartControl Lite software by Philips What is it? allows you to control your monitor via an easy Unique technology that dynamically analyzes to use on-screen graphic interface. Complicated displayed content and automatically optimizes...
  • Page 14 3. Image Optimization Start with Standard pane: Adjust menu: • Adjust Menu allow you to adjust Brightness, Contrast, Focus, Position and Resolution. • You can follow the instruction and do the adjustment. • Cancel prompts user if you want to cancel installation.
  • Page 15 3. Image Optimization Color menu: • Color Menu allow you to adjust RGB, Black Level, White Point, Color Calibration, and SmartImage Lite (Please refer to SmartImage Lite section). • You can follow the instruction and do the adjustment. • Refer to below table for sub-menu item base on your input.
  • Page 16 3. Image Optimization 2. Start - starts the 6-step color calibration First color Calibration Screen: sequence. 3. Quick View loads the before/after images. 4. To return to Color home pane, click the Cancel button. 5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.
  • Page 17 3. Image Optimization display capable of DDC/CI, only the Help and Options>Input - Will only be active when Options tabs are available. selecting Input from the drop-down Options menu. On a non-supported display capable of DDC/CI, only the Help and Options tabs are available.
  • Page 18 3. Image Optimization Help>User Manual - Will only be active when Context Sensitive menu selecting User Manual from the drop-down The Context Sensitive menu is Enabled by Help menu. On a non-supported display default. If Enable Context Menu has been capable of DDC/CI, only the Help and Options checked in the Options>Preferences pane, then tabs are available.
  • Page 19 3. Image Optimization • Technical Support - displays the tech support page. • Check for Update - takes the user to PDI Landing and checks the user’s version against the most current available. • About - Displays detailed reference information: product version, release information, and product name.

  • Page 20: Technical Specifications

    4. Technical Specifications 4. Technical Specifications Picture/Display Monitor Panel Type IPS LCD; Backlight Panel Size 23.6” W (59.9cm) Aspect Ratio 16:9 Pixel Pitch 0.272 x 0.272 mm Brightness 250 cd/m² SmartContrast 20,000,000:1 Contrast Ratio (typ.) 1000:1 Response Time (typ.) 14ms; SmartResponse 5ms(GtG) Optimum Resolution...
  • Page 21 4. Technical Specifications Power 247E6QSD/247E6QSW: 22.26 W(typ.), 28.89 W(max.) On Mode 247E6QDSD/247E6QDSW: 22.38 W(typ.), 23.9 W(max.) 247E6QDAD/247E6QDAW: 23.66 W(typ.), 27.8 W(max.) Sleep (typ.) 0.5W Off (typ.) 0.3W Power LED indicator On mode: White, Standby/Sleep mode: White (blinking) Power Supply External, 100-240VAC, 50-60Hz Dimension Product with stand (WxHxD) 561 x 429 x 212 mm...

  • Page 22: Resolution & Preset Modes

    4. Technical Specifications Note 4.1 Resolution & Preset Modes 1. EPEAT Gold or Silver is valid only where Maximum Resolution Philips registers the product. Please visit 1920x1080@60Hz (analog input) www.epeat.net for registration status in 1920x1080@60Hz (digital input) your country. Recommended Resolution 2.

  • Page 23: Power Management

    5. Power Management • Color temperature: 6500k with full white 5. Power Management pattern If you have VESA DPM compliance display card or software installed in your PC, the monitor Note can automatically reduce its power consumption This data is subject to change without notice. when not in use.

  • Page 24: Regulatory Information

    • Both product and product packaging is electronic equipment have been adhered to prepared for recycling in order to make Philips monitors safe to use • The brand owner offers take-back options throughout its life cycle. Corporate Social Responsibility Congratulations! • The brand owner demonstrates the...
  • Page 25 6. Regulatory Infomation EPEAT CE Declaration of Conformity (www.epeat.net) This product is in conformity with the following standards The EPEAT (Electronic • EN60950-1:2006+A11:2009+A1:2010+A Product Environmental 12:2011+A2:2013 (Safety requirement of Assessment Tool) program Information Technology Equipment). evaluates computer desktops, laptops, and monitors based on 51 • EN55022:2010(Radio Disturbance environmental criteria developed through requirement of Information Technology...
  • Page 26 6. Regulatory Infomation Energy Star Declaration Changes or modifications not expressly approved by the party responsible for (www.energystar.gov) compliance could void the user's authority ® As an ENERGY STAR Partner, we to operate the equipment. have determined that this product Use only RF shielded cable that was supplied ®...
  • Page 27 6. Regulatory Infomation nuisibles aux communications radio. EN 55022 Compliance (Czech Republic Only) Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé...
  • Page 28 6. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 29 6. Regulatory Infomation China RoHS EU Energy Label The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products including CRT and Monitor which are produced and sold for China market have to meet China RoHS request.
  • Page 30 *：PCBA はベア印刷回路基板、で構成され、はんだ付けおよび抵抗器、コ information about where you can drop off your ンデンサ、アレー、コネクタ、チップなど、その表面実装エレメントで構 成されます。 waste equipment for recycling in India please 注 1: 「O」は、計算される物質の含有率が参照含有率を超えていないこと を示します。 visit the below web link. 注 2: 「適用除外」項目は、特定の化学物質が JIS C 0950 の規格により適 用除外とされた項目に対応することを意味します。 JIS C 0950 http://www.india.philips.com/about/sustainability/ recycling/index.page...
  • Page 31 6. Regulatory Infomation Information for U.K. only How to connect a plug The wires in the mains lead are coloured in accordance with the following code: WARNING - THIS APPLIANCE MUST BE EARTHED. BLUE -“NEUTRAL”(“N”) BROWN -“LIVE”(“L”) Important: GREEN&YELLOW -“EARTH”(“E”) This apparatus is supplied with an approved moulded 13A plug.

  • Page 32: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type.
  • Page 33 In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

  • Page 34: Customer Care & Warranty

    7.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 35 Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary Profi Service +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 36 Macau Technology Macau: Sat. 9:00am-1:00pm Ltd. Tel: (853)-0800-987 REDINGTON Tel: 1 800 425 6396 India Mon.~Fri. 9:00am-5:30pm INDIA LTD SMS: PHILIPS to 56677 +62-21-4080-9086 PT. CORMIC (Customer Hotline) Mon.~Thu. 08:30-12:00; 13:00-17:30 Indonesia SERVISINDO +62-8888-01-9086 Fri. 08:30-11:30; 13:00-17:30 PERKASA (Customer Hotline)
  • Page 37 7. Customer care and warranty Taiwan FETEC.CO 0800-231-099 Mon.~Fri. 09:00 - 18:00 Axis Computer Thailand (662) 934-5498 Mon.~Fri. 08:30am~05:30pm System Co., Ltd. Technostar Turkmenistan +(99312) 460733, 460957 Mon.~Fri. 09:00 - 18:00 Service Centre Soniko Plus Uzbekistan Private Enterprise +99871 2784650 Mon.~Fri.

  • Page 38: Troubleshooting & Faqs

    Philips customer service representative. • Disconnect the monitor from mains power source immediately for safety Common Problems • Contact with Philips customer service No Picture (Power LED not lit) representative immediately. • Make sure the power cord is plugged into...

  • Page 39: Smartcontrol Lite Faqs

    LED Setup in OSD main Controls. Image appears blurred, indistinct or too dark For further assistance, refer to the Consumer • Adjust the contrast and brightness on Information Centers list and contact Philips On-Screen Display. customer service representative. An "after-image", "burn-in" or "ghost image"...

  • Page 40: General Faqs

    60Hz, In case of any Function. What can I do? disturbance on screen, you can set it Ans.: Philips Service center has a right to ask for up to 75Hz to see if that removes the legitimate identification and authorization, disturbance.
  • Page 41 PC, workstation or Mac? shocks and is protected from sharp or Ans.: Yes. All Philips LCD monitors are fully blunt objects. When handling the monitor, compatible with standard PCs, Macs make sure that there is no pressure or and workstations.

  • Page 42: Mhl Faqs

    8. Troubleshooting & FAQs Always activate a periodic screen refresh • The product is officially MHL-certified. application if your LCD monitor will As this monitor is a passive display, if you encounter any unexpected troubles when display unchanging static content. using the MHL input, please refer to the Warning mobile device’s user manual or contact the...
  • Page 43 8. Troubleshooting & FAQs Q3. I cannot hear sound from the monitor display. Ans.: • Make sure your monitor display has built- in speakers and the volume is turned on the monitor side, and also on the mobile device side. You may also want to use optional headphones.
  • Page 44 © 2014 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Specifications are subject to change without notice. Version: M6247E1T...

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