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Philips 229CL2SB/00 Troubleshooting Manual

Philips brilliance led monitor 229cl2sb blade 21.5" / 54.6 cm c-line.

 
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EN User manual
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229CL2

Summary of Contents

  • Page 1

    EN User manual Customer care and warranty Troubleshooting & FAQs 229CL2...

  • Page 2: Table Of Contents

    3. Product information ...8 3.1 SmartImage ...8 3.2 SmartContrast ...9 3.3 Philips SmartControl Premium ...9 3.4 SmartDesktop Guide ...17 3.5 Philips' Flat Panel Monitors Pixel Defect Policy ...22 4. Technical Specifications ...24 4.1 Resolution & Preset Modes...26 4.2 Automatic PowerSaving ...26 5.

  • Page 3: Important, Safety Precautions And Maintenance

    DC power cord for normal operation. • Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Customer Care Consumer Information Center.)

  • Page 4: Notational Descriptions

    • In order to maintain the best performance of your monitor and use it for a longer life- time, please use the monitor in a location that falls within the following temperature and humidity ranges. Temperature: 0-40°C 32-95°F Humidity: 20-80% RH • IMPORTANT: Always activate a moving screen saver program when you leave your monitor unattended.

  • Page 5: Material

    1.3 Disposal of product and packing material Waste Electrical and Electronic Equipment - WEEE This marking on the product or on its packaging illustrates that, under European Directive 2002/96/EC governing used electrical and electronic appliances, this product may not be disposed of with normal household waste.

  • Page 6: Setting Up The Monitor, Installation

    2. Setting up the monitor 2.1 Installation Package contents Monitor Monitor Quick Setup Guide SmartControl software Monitor drivers EDFU CD VGA signal cable (optional) DVI-D cable (optional) AC/DC Adapter 1. Place the monitor face down on a smooth क् व िक स् ट ार् ट गाइड स्...

  • Page 7: Operating The Monitor

    Connecting to your PC DC power input VGA input DVI-D input (Available for selected models) Connect to PC 1. Turn off your computer and unplug its power cord. 2. Connect the VGA or DVI signal cable for video connection. 3. Connect the DC power input to your monitor.

  • Page 8

    Description of the On Screen Display What is On-Screen Display (OSD)? On-Screen Display (OSD) is a feature in all Philips Monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window.

  • Page 9

    Resolution notification This monitor is designed for optimal performance at its native resolution, 1920 x 1080 at 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920 x 1080 at 60 Hz for best results.

  • Page 10: Product Information, Smartimage

    How does it work? SmartImage is an exclusive, leading edge Philips technology that analyzes the content displayed on your screen. Based on a scenario you select, SmartImage dynamically enhances the contrast,...

  • Page 11: Smartcontrast, Philips Smartcontrol Premium

    3.3 Philips SmartControl Premium The new SmartControl Premium software by Phillips allows you to control your monitor via an easy to use on-screen graphic interface.

  • Page 12

    • You can adjust more options without wizard by Standard pane. Start with Standard pane: Adjust menu: • Adjust Menu allow you to adjust Bright- ness, Contrast, Focus, Position and Reso- lution. • You can follow the instruction and do the adjustment.

  • Page 13

    Color menu: • Color Menu allow you to adjust RGB, Black Level, White Point, Color Calibra- tion, and SmartImage (Please refer to SmartImage section). • You can follow the instruction and do the adjustment. • Refer to below table for sub-menu item base on your input.

  • Page 14

    1. "Show Me" starts color calibration tutorial. 2. Start - starts the 6-step color calibration sequence. 3. Quick View loads the before/after images. 4. To return to Color home pane, click the Cancel button. 5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.

  • Page 15

    Theft Deterrence Pane will only be active when selecting Theft Deterrence Mode from the drop-down Plug Ins menu. To enable Theft Deterrence, clicking Enable Theft Deterrence Mode button brings up the following screen: • User can enter PIN between 4 and 9 digits numbers only.

  • Page 16

    • Displays current preference settings. • A checked box enables the feature. The check box is a toggle. • Enable Context Menu on desktop is checked (On) by default. Enable Context menu displays SmartControl Premium se- lections for Select Preset and Tune Display in the desktop right-click context menu.

  • Page 17

    Options>Audio - Will only be active when selecting Volume from the drop-down Options menu. On a non-supported display capable of DDC/ CI, only the Help and Options tabs are available. Option>Auto Pivot Help>User Manual - Will only be active when selecting User Manual from the drop-down Help menu.

  • Page 18

    Context Sensitive menu The Context Sensitive menu is Enabled by default. If Enable Context Menu has been checked in the Options>Preferences pane, then the menu will be visible. The Context Menu has four entries: • SmartControl Premium - When selected the About Screen is displayed.

  • Page 19: Smartdesktop Guide

    3.4 SmartDesktop Guide SmartDesktop SmartDesktop is in SmartControl Premium. Install SmartControl Premium and select SmartDesktop from Options. • Align to partition check box will enable automatic alignment for the window when dragged into the defined partition. • Select the desired partition by clicking on the icon.

  • Page 20

    Title Bar Options Desktop partition can be accessed from the title bar of the active window. This provides a quick and easy way to manage the desktop as well as sending any window to any partition without having to drag and drop. Move the cursor into the active window’s title bar to access the drop down menu.

  • Page 21

    • Find Windows – In some cases, the user may have sent multiple windows to the same partition. Find Window will show all open windows and move the selected window to the forefront. • Desktop Partition – Desktop Partition shows the current selected partition and allows the user to quickly change to any of the partitions shown in the drop down.

  • Page 22

    SmartDesktop Partition Definitions Name Description Full Desktop Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. For 90/270 maintain vertical configuration. Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions.

  • Page 23

    Name Description Horizontal Split Top Assesses the screen resolution and divides the display into two evenly sized horizontal regions, the top region is single, the bottom region is spilt into two evenly sized regions For 90 Partition 1 on right side Vertical Partition 2&3 on left side Vertical.

  • Page 24: Defect Policy

    3.5 Philips' Flat Panel Monitors Pixel Defect Policy Philips strives to deliver the highest quality products. We use some of the industry's most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT Monitor panels used in flat panel monitors are sometimes unavoidable.

  • Page 25

    In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

  • Page 26: Technical Specifications

    4. Technical Specifications Picture/Display Monitor panel type Backlight Panel size Aspect ratio Pixel Pitch Brightness SmartContrast Contrast ratio (typ.) Response time (typical) Optimum Resolution Viewing angle Picture Enhancement Display colors Vertical refresh rate Horizontal Frequency sRGB Connectivity Signal input Input Signal Convenience User Convenience OSD Languages...

  • Page 27

    Color Finish Note This data is subject to change without notice. Go to www.philips.com/support to download the latest version of leaflet. On mode: Blue, Standby/Sleep mode: Blue (blinking) AC/DC Adapter, 12V==3.0A 514 x 389 x 175 mm 514 x 307 x 129 mm 531 x 389 x 175 mm 3.175 kg...

  • Page 28: Resolution & Preset Modes, Automatic Powersaving

    4.1 Resolution & Preset Modes Maximum Resolution 1920 x 1080 at 60 Hz (analog input) 1920 x 1080 at 60 Hz (digital input) Recommended Resolution 1920 x 1080 at 60 Hz (digital input) H. freq (kHz) Resolution 31.47 720x400 31.47 640x480 35.00 640x480...

  • Page 29: Regulatory Information

    European community’s stringent RoHs directive mandating restrictions on hazardous substances in electrical and electronic equipment have been adhered to in order to make Philips monitors safe to use throughout its life cycle. EPEAT (www.epeat.net) “The EPEAT (Electronic Product...

  • Page 30

    means that the monitor must be connected to a computer which supports VESA DPM. Time settings are adjusted from the system unit by software. VESA State LED Indicator Normal ON (Active) Blue operation Power Saving Sleep Blue (blinking) Alternative 2 Switch Off One step As an ENERGY STAR ®...

  • Page 31

    Commission Federale de la Communication (FCC Declaration) Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques de class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façon à fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'une installation résidentielle.

  • Page 32

    North Europe (Nordic Countries) Information Placering/Ventilation VARNING: FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS. Placering/Ventilation ADVARSEL: S Ø R G V E D P L AC E R I N G E N F O R , AT NETLEDNINGENS STIK OG STIKKONTAKT ER NEMT TILGÆNGELIGE.

  • Page 33

    环保使用期限 此标识指期限(十年),电子信息产品中含有 的有毒有害物质或元素在正常使用的条件 下不会发生外泄或突变, 电子信息产品用户 使用该电子信息产品不会对环境造成严重 污染或对其人身、 财产造成严重损害的期 限....

  • Page 34: Customer Care And Warranty, Customer Care And Warranty

    F1rst Choice Warranty. This two-year service warranty entitles you to a swap model on-site if your monitor turns out to be faulty or defective. Philips aims at a swap within 48 hours of your call being received. What is covered?

  • Page 35

    The Philips F1rst Choice Warranty may not apply if: • The documents have been altered in any way or made illegible;...

  • Page 36

    F1rst Choice Contact Information Country Code Austria Belgium Denmark Finland +358 Luxembourg +352 The Netherlands Norway Poland Portugal +351 Spain Sweden Switzerland United Kingdom Telephone number Tariff €0.07 0810 000206 €0.06 078 250851 3525 8761 Local call tariff €0.08 840 320 041 26 84 30 00 Local call tariff €0.10...

  • Page 37

    Information Centers In case your Philips product is not working correctly or is defective, please contact your Philips dealer or directly the Philips Service and Consumer Information Centers...

  • Page 38

    Consumer Information Centers Argentina / Australia / Brasil / Canada / New Zealand / Belarus / Bulgaria / Croatia / Czech Republic / Estonia / United Arab Emirates / Hong Kong / Hungary / India / Indonesia / Israel / Latvia / Lithuania / Malaysia / Middle East + North Africa / New Zealand / Pakistan / Romania / Russia / Serbia &...

  • Page 39

    123290 Moscow Russia Tel. +7(495)797 3434 Profservice: 14A -3, 2Karacharovskaya str, 109202, Moscow , Russia Tel. +7(095)170-5401 TURKEY Türk Philips Ticaret A.S. Yukari Dudullu Org.San.Bolgesi 2.Cadde No:22 34776-Umraniye/Istanbul Tel: (0800)-261 33 02 UKRAINE Comel Shevchenko street 32 UA - 49030 Dnepropetrovsk Tel: +380 562320045 www.csp-comel.com LLC Topaz Company...

  • Page 40

    Fax: 021-7510982 E-mail: gepta@cbn.net.id Service hours: Mon.~Fri. 8:30am~4:30pm; Sat. 8:30am~2:00pm Additional service points: 1. Philips Building Jl. Buncit Raya Kav 99. Jakarta Selatan. Phone: 021-7940040, ext 1722/1724, 98249295, 70980942 2. Jl. Tanah Abang 1 no 12S. Jakarta Pusat. Phone: 021-3455150, 34835453 Rukan City Home no H31, Gading Square.

  • Page 41

    Taiwan Company: FETEC.CO Address: 3F, No.6, Lane 205, Sec. 1, Chang Hsing Rd, Lu Chu Hs, Taoyuan, Taiwan R.O.C 33800 Consumer Care: 0800-231-099 Tel: (03)2120336 Fax: (03)3129184 E-mail: knlin08@xuite.net Service hours: Mon.~Fri. 8:30am~7:00pm Thailand Company: Axis Computer System Co., Ltd. Address: 1421 Soi Lardprao 94, Srivara Town In Town Soi 3 Road, Wangthonglang, Bangkok 10310 Thailand...

  • Page 42

    Philips Consumer Electronics. reception problems caused by signal conditions or cable or antenna systems outside the unit.

  • Page 43

    Please contact Philips at: (800) 479-6696 Two years free parts and two years free labor will be provided at Philips Canada depot or any one of its authorized service centers. (In Canada, this warranty is given in lieu of all other warranties.

  • Page 44

    Philips dealer. In the event you require service whilst in another country a dealer address can be given to you by the Philips Consumer Help Desk in that country, the telephone and fax number of which can be found in the relevant part of this booklet.

  • Page 45: Troubleshooting & Faqs, Troubleshooting & Faqs, Troubleshooting

    Visible signs of smoke or sparks • Do not perform any troubleshooting steps. • Disconnect the monitor from mains power source immediately for safety. • Contact with Philips customer service representative immediately. Imaging Problems Image is not centered • Adjust the image position using the “Auto”...

  • Page 46

    The "power on" light is too strong and is disturbing • You can adjust “power on” light using the power LED Setup in OSD main Controls. For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

  • Page 47: Smartcontrol Premium Faqs

    SmartControl Premium and re-install it once more. I forgot my PIN for Theft Deterrence Function. How can I do? Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor.

  • Page 48: General Faqs

    3 to verify that your PC is set at 1920 x 1080 @60Hz (21.5"). • Shut down your computer, disconnect your old monitor and reconnect your Philips Monitor. • Turn on your monitor and then turn on your PC.

  • Page 49

    6504K. Can I connect my Monitor to any PC, workstation or Mac? Ans.: Yes. All Philips Monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system.

  • Page 50

    2010 © Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Specifcations are subject to change without notice.

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