Gigaset SX763 User Manual page 128

Appendix
Symptom
The LAN LED on a connected
device does not light up.
You cannot connect to the
Internet.
128
Possible cause and solutions
No LAN connection
ì
Make sure the connected device is turned on.
ì
Check whether the Ethernet cable is plugged in.
ì
Check that you are using the right cable type
(CAT5) and that the cable is not too long (100m).
ì
Check that the network card on the connected
device and the cables are not defective. If neces-
sary, replace a defective network card or cable.
ì
Use the Windows device manager (My Computer –
Properties) to check whether the network card is
functioning. If you see a red cross or a question
mark, the driver may not have been installed or
there is a resource conflict. Follow the Windows
instructions to remedy the problem.
ì
Check whether the Connect manually option is
activated. If it is, connections cannot be opened
automatically.
ì
Select Connect on demand or Always on.
Remember that this setting may lead to higher
costs if you are billed on the time used.
ì
The connection may have been terminated manu-
ally with the Connect on demand option selected.
– Restore the connection again manually using the
Connect button or
– Restart the Gigaset SX763 WLAN dsl.
In both cases, the Connect on demand setting will
be active again.
ì
Check whether the data entered for your Internet
connection matches what your Internet service
provider has specified.