Table Of Contents - Toshiba e-STUDIO5520c Troubleshooting Manual

CONTENTS
Preface....................................................................................................................................... 1
Chapter 1 TROUBLESHOOTING FOR THE HARDWARE
Messages Displayed on the Touch Panel .............................................................................. 8
Clearing a Paper Jam ............................................................................................................. 11
Locating a paper jam ........................................................................................................... 11
Clearing a paper jam ........................................................................................................... 12
Paper jam in the Reversing Automatic Document Feeder .................................................. 13
Paper jam in the External Large Capacity Feeder (optional)............................................... 15
Paper jam in the drawer feeding portion.............................................................................. 17
Paper jam in the bypass tray ............................................................................................... 18
Paper jam in the right side of the equipment ....................................................................... 18
Paper jam in the duplexing unit ........................................................................................... 21
Paper jam in the Finisher and the Hole Punch Unit (both optional)..................................... 22
Paper jam in the Saddle Stitch unit (optional) ..................................................................... 26
Paper jam in the receiving unit ............................................................................................ 30
Paper jam in the bridge unit................................................................................................. 32
Clearing paper jams caused by a wrong paper size setting ................................................ 33
Clearing paper jams caused by a wrong paper type setting................................................ 38
Clearing a Staple Jam ............................................................................................................ 42
Staple jam in the Finisher .................................................................................................... 42
Staple jam in the Saddle Stitch unit..................................................................................... 43
Replacing a Toner Cartridge ................................................................................................. 46
Replacing a "Near Empty" toner cartridge ........................................................................... 49
Replacing the Waste Toner Box............................................................................................ 52
Refilling With Staples............................................................................................................. 54
Refilling the Finisher staples................................................................................................ 54
Refilling the Saddle Stitch unit staples ................................................................................ 55
Cleaning the Hole Punch Dust Bin ....................................................................................... 58
Chapter 2 TROUBLESHOOTING FOR COPYING
Copying Problems.................................................................................................................. 60
Chapter 3 TROUBLESHOOTING FOR PRINTING
Print Job Problems................................................................................................................. 64
Clearing print job errors ....................................................................................................... 64
Cannot remember the document password for a Private Print job...................................... 65
Printer Driver Problems ......................................................................................................... 66
Cannot print (port setting problems) .................................................................................... 66
Cannot print (SNMP Community Name problems).............................................................. 66
Command line options not processed ................................................................................. 66
Retrieval of printer configuration failed ................................................................................ 67
Cannot print a job as expected using PS3 printer driver ..................................................... 67
Cannot change settings on the [Fonts] tab and the [Configuration] tab .............................. 67
Network Connection Problems ............................................................................................. 68
Cannot print with the equipment (network connection problems)........................................ 68
Cannot print with SMB print................................................................................................. 68
CONTENTS 3