TurboChef ENCORE Owner's Manual

TurboChef ENCORE Owner's Manual

Rapid cook ovens
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TM
Owner's Manual
fo r t h e tu rb o c h ef en c o r e
& e n c o re 2
r a p i d c o o k o v e n s
TM
T M
©2011-2013 TurboChef Technologies, Inc.

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Summary of Contents for TurboChef ENCORE

  • Page 1 & e n c o re 2 r a p i d c o o k o v e n s ©2011-2013 TurboChef Technologies, Inc.
  • Page 2 For further information, call 800.90 Turbo +1 214.379.6000 The information contained in this manual is important for the proper installation, use, maintenance, and repair of this oven. Follow these procedures and instructions to help ensure satisfactory cooking results and years of trouble-free service. Errors –...
  • Page 3: Table Of Contents

    Table of Contents Important Safety Instructions General Safety Information reducing Fire risk Grounding Instructions Power Cord replacement Precautions to Avoid Possible Exposure to Excessive Microwave Energy rF Interference Considerations Specifications and Installation Theory of operation Dimensions Certifications oven Construction Electrical Specifications Installation unpacking Instructions Installation Warnings - read before Lifting oven...
  • Page 4 Info Mode Last Temperature Selected Serial Number Menu Version Firmware Version Cook Counters/Time Logs Voltage - View Incoming Fault Log Service Numbers Test Mode Set options Light ring on/off Cook More on/off Edit Mode on/off Load Menu on/off Network Setup Auto off on/off Auto on on/off Demo Mode on/off...
  • Page 5: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS WArNING: When operating this oven, strictly adhere to the following safety precautions to reduce the risk of burns, electric shock, fire, injury, damage to oven or property near oven, or possible exposure to excessive microwave energy. GENERAL SAFETY INFORMATION read all instructions before using this appliance.
  • Page 6: Grounding Instructions

    SAFETY INSTRUCTIONS GROUNdING INSTRUCTIONS This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This oven is equipped with a cord that has a grounding wire with a grounding plug, which must be plugged into an outlet that is properly installed and grounded.
  • Page 7: Theory Of Operation

    Encore 2 Oven dimensions Theory of Operation dimensions Oven dimensions The TurboChef Encore/Encore 2 oven uses radiant heat in combination with high-speed air impinge- Height - Single oven ment and side-launched microwave to cook food with legs: 23” (584 mm) rapidly without compromising quality.
  • Page 8: Certifications

    States. WArNING: The oven must be properly placed on a food station at all times. TurboChef will not recognize a fallen oven as Single Phase (6200 watts) a warrantable claim and is not liable for any uS/Canada: 208/240 VAC*, 60 Hz, 30 A injuries that may result.
  • Page 9: Installing The Oven

    Drilling additional holes in the counter Installation Near Open heat Source surface/cart for stability is required if the When placing a TurboChef oven near an open existing holes in the cart/surface do not heat source (see illustration below), strictly adhere align with the leg holes of the oven.
  • Page 10: Oven Restraint Kit

    TurboChef Customer Support at 800.90Turbo or +1 214.379.6000. ChefComm Limited ventilation Part Number: CoN-7016 The TurboChef Encore oven has been approved ChefComm Limited is a “read-and-upload only” by underwriter’s Laboratory for ventless operation version of ChefComm Pro that helps ensure menu...
  • Page 11: Daily Maintenance

    Follow the steps below when cleaning your oven. use TurboChef® oven Cleaner (Product Number: 103180), only TurboChef®-approved cleaning chemicals. Failure TurboChef ® oven Guard (Product Number: 103181), to adhere to these procedures or the use of any other Kay ClickSan® sanitizer, nylon scrub pad, clean damp...
  • Page 12 Step 6 Step 7: Clean the Oven Cavity Do NoT spray TurboChef ® oven Cleaner into the holes in the oven cavity. • Apply Oven Cleaner to a towel or nylon scrub pad and clean the top, sides, and bottom of the cavity. Do NoT apply excessive pressure to the waveguide covers (A), located on each side of the cavity.
  • Page 13: Quarterly Maintenance

    Quarterly Maintenance Supplies and Equipment To ensure optimal oven performance, complete the required: Phillips screwdriver, clean towels, rubber gloves following cleaning steps once per quarter or more for handling catalytic converter. frequently as required. recommended: dust mask, vacuum, bristle or paint brush 1.
  • Page 14: Oven Controls

    OvEN CONTROLS Oven Controls Oven Controls 6. Enter key Press the Enter key when saving changes to food 1. On/Off key item settings (page 16), or whenever instructed by Press to turn the oven on (begin warmup) or off the oven screen. (cool down), or to exit Info Mode (page 11).
  • Page 15: Cooking

    Additionally, oven damage may result. The sequence of the steps below may vary, and some may not apply. Step 1: Turn the Oven On TurboChef Encore OVEN OFF READY TO CLEAN Step 2: Select Cook Temperature...
  • Page 16 COOkING Step 5: Cook the Item GROUP 1 GROUP 5 RECIPE 1 RECIPE 5 GROUP 2 GROUP 6 RECIPE 2 RECIPE 6 GROUP 3 GROUP 7 RECIPE 3 RECIPE 7 GROUP 4 GROUP 8 RECIPE 4 RECIPE 8 NoTE: Press up or Down to view more groups (only available if all items have the same set temperature) or food items. Step 6: Cooking NoTE: To immediately terminate a cook cycle, press the back/Stop key.
  • Page 17: Info Mode

    I n fo 1 From the Info 1 screen, select “Service Numbers” M ENU VER SION FAULT LOGS to view TurboChef contact information. F I RM WARE V E RSI ON S ER VICE N UMBERS Test Mode From the Info 2 screen, select “Test Mode” to test Info 2 screen: oven components.
  • Page 18: Load Menu On/Off

    (if an IP of day” field to move the cursor between digits. address is available). In most cases, TurboChef 2. use the number keys to enter the month, day, recommends leaving DHCP off to ensure the IP and year, followed by the hour and minute.
  • Page 19: Load Menu From Usb Or Smart Card

    Save Menu to USb or Smart Card To set the auto-on or auto-off time, 1. Ensure the time of day is accurate (above). NoTE: To save a copy of the oven menu to a smart 2. Press the top-right soft key to toggle between card, you may need to verify that access to the Load temperatures 1 and 2.
  • Page 20: Firmware Update

    If the update fails: 1. The display will remain off and the oven will TurboChef may at some point recommend a firm- beep one long, low tone. unplug the oven and ware update. The update will make sure your oven insert the first smart card.
  • Page 21: Edit Mode

    3. Press the Enter key to confirm the change, or your menu developer, authorized distributor, or the back/Stop key to cancel. TurboChef Customer Support. Select Groups and Items to Edit To change a set temperature, Select “Edit temp 1 Groups” to edit recipe settings and/or group and item names for groups 1-8.
  • Page 22: Menu Edit

    EdIT MOdE Menu Edit Move cursor back and forth between characters LUNCH EVNT %Time %Air %Wave SAVE 050% 060 TIME COOK TIME = 00:35 TOTAL = 100% COOK 500F (116F : 373F) Move cursor back and = Set point (CC actual : Ir actual) use number keys to forth between fields change a letter or number...
  • Page 23: Troubleshooting

    Troubleshooting The following is a list of fault codes and error messages, along with the possible problem(s) that the oven may experience. Please attempt the recommended action before calling Customer Support (800.90Turbo, +1 214.379.6000) or your Authorized Distributor. If any fault or error message occurs that is not listed below, contact Customer Support (800.90Turbo, +1 214.379.6000).
  • Page 24 TROUbLEShOOTING Issue P os s i bl e C au s e( s ) Re solu ti on Steam or smoke is - oven is not clean. (Large - Clean the oven following the cleaning present. deposits of grease, carbon, or instructions on pages 5-6.
  • Page 25: North America Limited Warranty

    If the full invoiced amount for Equipment purchased has not been paid within forty-five (45) days from the invoice date, then TurboChef will have no obligation to honor this or any other warranty on the Equipment until payment is received in full, including any accrued interest or other charges, has been satisfied, at which time warranty...
  • Page 26 10 days. Customer also agrees to pay any cost incurred by TurboChef or its service agent associated with a service agent responding to a call for service, but then being refused or unable to gain access to the oven on Customer’s premises.
  • Page 27: International Limited Warranty

    TurboChef’s option provided that: 1. You notify the Authorized Distributor from whom You purchased the Equipment and/or TurboChef as soon as rea- sonably possible after discovery of a defect and in accordance with the warranty claims procedure set out below;...
  • Page 28 +1 214.379.6073 The claim must include the serial number of the Equipment and be received by TurboChef on or before the last day of the Warranty Period. upon receipt of Your claim, TurboChef will promptly notify an Authorized Distributor or an authorized service agent to contact You, to verify Your claim and, if necessary, to arrange for an on-site repair visit during normal working hours.
  • Page 29 The application of the united Nations Convention on International Sale of Goods to this Limited Warranty is expressly excluded. This Limited Warranty may not be altered, amended or modified by the Authorized Distributor or its service agent, and no representation, alteration, amendment or modification by TurboChef shall be valid unless in a signed form from TurboChef.
  • Page 32 For service or information: wi th in no r t h am e r i c a c a l l Customer Support at 800.90 T u r b o ou ts i d e n o r th am e r i c a c a l l +1 214.379.6000 or Your Authorized Distributor Global Operations Customer Support:...

This manual is also suitable for:

Encore 2

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