Error Messages In The Status Monitor - Brother HL Series User Manual

Troubleshooting

Error messages in the Status Monitor

The Status Monitor will report problems with the machine. Take the proper action by referring to the following
table.
If you want to turn the status monitor on, see Status Monitor on page 38 (For Windows
Monitor on page 50 (For Macintosh users).
Error message
CARTRIDGE ERROR
DRUM END SOON
DRUM ERROR
DRUM STOP
1
DUPLEX DISABLED
FRONT COVER OPEN
FUSER COVER OPEN
FUSER ERROR
JAM TRAY 1
JAM INSIDE
JAM REAR
1
JAM DUPLEX
MANUAL FEED
MEMORY FULL
Action
 Make sure the drum unit and toner cartridge assembly is installed properly.
 The drum unit will need to be replaced soon. Buy a new drum unit to replace the
current one. See Replacing the drum unit on page 79.
 See Cleaning the corona wire on page 85.
 If your LEDs still show the same error indication after you have cleaned the corona
wire, replace the drum unit with a new one. See Replacing the drum unit
on page 79.
 Replace the drum unit with a new one. See Replacing the drum unit on page 79
 Close the back cover of the printer and put the duplex tray back in.
 Close the front cover of the machine.
 Close the fuser cover located behind the back cover of the machine.
 If the FUSER ERROR pop-up message appears on your computer, turn the
machine's power switch off, wait a few seconds, and then turn it on again. Leave
the machine for 15 minutes with the power on.
 Clear the jammed paper from the indicated area. See Paper jams and how to clear
them on page 105.
 If the manual feed slot is empty, put a piece of paper in it.
 Make sure you use paper that meets Brother's recommended paper
specifications. See Acceptable paper and other print media on page 3.
 Load the same size paper that you selected in the current driver setting.
 Press Go to print the remaining data in the machine memory. Cancel the print job
if you want to delete the remaining data in the machine memory. See Go button
on page 60.
 Reduce the complexity of your document or lower the print resolution.
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user) or Status
101
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