User Guide
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In your media card options, verify that media card support is turned on.
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In your media card options, if there's a message to format your media card, disconnect your smartphone from your
computer. Format your media card.
CAUTION: Formatting your media card will delete all the files from it.
Related information
Turn on or turn off media card support,
Format your media card or built-in media storage,
The application storage on my smartphone is low
When the application storage available on your BlackBerry smartphone is low, your smartphone displays a dialog box that
lists applications and languages that you don't use frequently. You can delete applications and languages in this list.
Try the following actions:
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Verify that you have deleted old email messages or text messages, especially messages with attachments.
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Verify that you have deleted contacts that are already in your organization's contact list.
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Verify that you have deleted media files from your smartphone.
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If you recently updated your BlackBerry Device Software over the wireless network, verify that you have deleted the
previous version of the BlackBerry Device Software.
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Verify that you have cleared the browser cache.
Related information
Tips: Freeing space for your music, pictures, videos, and files,
View the amount of available storage space on your smartphone,
139
304
36
306
Storage space and media cards
307