Turn Off The Accept Calls Feature; Troubleshooting: Video Chat - Blackberry PlayBook Tablet User Manual

User Guide

Turn off the Accept Calls feature

Don't want to be interrupted by a video chat request? If you turn off the Accept Calls feature, you won't receive notifications
of incoming video chat requests, but the notifications will still be recorded in your chat history. If you turn off the Accept
Calls feature, the caller receives a message that you're unavailable. So you don't forget your status,
top-right side of the preview window when the Accept Calls feature is turned off.
1. To turn off the Accept Calls feature, swipe down from the top frame.
2. Set Accept Calls to Off.

Troubleshooting: Video chat

Issue
I can't start a video chat
My video chat was dropped
I want to improve the video chat quality
90
Possible cause or solution
Verify that you are connected to a Wi-Fi network or try
connecting to a different Wi-Fi network.
The Wi-Fi signal may have dropped or was too weak. Try
connecting to a different Wi-Fi network. You cannot switch
Wi-Fi networks during a call.
You or the person you are having the video chat with may
not have a sufficiently strong Wi-Fi signal. Try a different Wi-
Fi network with a stronger connection or move closer to the
wireless access point.
Video chat
appears in the