Turn On The Do Not Disturb Feature; Troubleshooting: Video Chat - Blackberry Playbook 16GB User Manual

User Guide

Turn on the Do Not Disturb feature

Don't want to be interrupted by a video chat request? If you turn on the Do Not Disturb feature, you won't receive notification
of incoming video chat requests, but they'll still be recorded in the chat history. The caller receives a message that you're
unavailable. So you don't forget your status,
1. Swipe down from the top frame.
2. Tap
.
3. Set the Do Not Disturb switch to On.

Troubleshooting: Video chat

Issue
I can't start a video chat
My chat was dropped
I want to improve the chat quality
26
appears on your Status bar when you turn on the feature.
Possible cause or solution
Verify that you are connected to a Wi-Fi® network or try
connecting to a different Wi-Fi network.
Try connecting to a different Wi-Fi network. You cannot switch
Wi-Fi networks during a call.
You or the person you are having the Video Chat with may not
have a sufficiently strong Wi-Fi signal. Try a different Wi-Fi
network with a stronger connection, or move closer to the
wireless access point.
Video chat