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GUARANTEE AND SERVICE
This Product is guaranteed for 12 months from the date of purchase shown on your sales
receipt. This guarantee does not cover anyfaults or defects caused by accidents, misuse, fair
wear and tear, neglect, faults on the telephone line, lightning, tampering with the equipment,
or any attempt at adjustment or repair other than through approved agents.
Please keep your sales (till) receipt. This is your guarantee. You should also keep the
original packaging material. In the unlikely event that you need to return your unit
to our Repair Centre while it is under guarantee, there may be handling charge.
While the unit is under Guarantee
1. Disconnect the base unit from the telephone line and the mains electricity supply.
2. Pack up all parts of your unit , using the original packaging.
3. Return the unit to the shop where you bought it, making sure you take your sales receipt.
Remember to include the mains adapter.
After the Guarantee has expired
If the unit is no longer under Guarantee, first follow steps 1 and 2 as for repair under
Guarantee. Then...
3. Call Helpline on 0845 345 9677 (for UK only) and ask for a quotation of the repair charge
and details of where to send your unit for repair.
4. Make sure you include with your unit.
a)
Your name and address
b)
A cheque or postal order for the value of the repair
c)
A brief description of the fault
5. Return your unit to the address given by the Service Department.
* This does not affect your statutory rights.
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