Avocent DSR Installer/User Manual
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Avocent DSR Installer/User Manual

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DS R
Installer/User Guide
For models: DSR800 DSR1010 DSR2010 DSR4010

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  • Page 1 ™ DS R Installer/User Guide For models: DSR800 DSR1010 DSR2010 DSR4010...
  • Page 2 INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
  • Page 3 ™ Installer/User Guide Avocent, the Avocent logo, The Power of Being There, DSR, OutLook, AutoView, DSView and OSCAR are trademarks or registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners. © 2003 Avocent Corporation. All rights reserved.
  • Page 4 USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 5: Table Of Contents

    Getting Started ......11 Installing the DSR Appliance ....13 Chapter 3: Local Port Operation Controlling Your System at the Local Port .
  • Page 7 Product Overview Contents Features and Benefits ......3 Safety Precautions ......6...

  • Page 9: Chapter 1: Product Overview

    DSRIQ modules. Video resolution of 1280 x 1024 is supported for remote users of the DSR system. Enhanced video quality of up to 1600 x 1280 is available for the local user via the keyboard, video and mouse ports.
  • Page 10 Access the DSR via network connection No special software or drivers are required on the attached, or host, computers. Users access the DSR appliance and all attached systems via Ethernet from a PC running the DSView application residing on the user PC. User PCs can be located anywhere a valid network connection exists.
  • Page 11 Chapter 1: Product Overview DSR2010 TCP/IP Digital User Analog User (DSView) (OSCAR) Figure 1.1: Example DSR Configuration...

  • Page 12: Safety Precautions

    To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions: • Do not use a 2-wire power cord in any Avocent product confi guration. • Test AC outlets at the computer and monitor for proper polarity and grounding.
  • Page 13 Chapter 1: Product Overview Rack mount safety considerations • Elevated Ambient Temperature: If installed in a closed rack assembly, the operation temperature of the rack environment may be greater than room ambient. Use care not to exceed the rated maximum ambient temperature of the appliance.
  • Page 14 DSR Installer/User Guide...
  • Page 15 Getting Started ......11 Installing the DSR Appliance ....13...

  • Page 17: Chapter 2: Installation

    100BaseT network. Getting Started Before installing your DSR, refer to the following lists to ensure you have all items that shipped with the DSR as well as other items necessary for proper installation. Supplied with the DSR The following items are supplied with your DSR appliance: •...

  • Page 18: Setting Up Your Network

    LEDs: a POWER LED and a STATUS LED. The POWER LED indicates that the attached computer is powered. The STATUS LED indicates that a valid UTP connection has been made to a DSR appliance. The DSRIQ-SRL prevents a serial break from the attached device if the module loses power.

  • Page 19: Installing The Dsr Appliance

    TCP/IP Digital User Analog User (DSView) (OSCAR) Figure 2.1: The DSR in a Network Configuration Installing the DSR Appliance The following diagram illustrates one possible configuration for your DSR appliance. Follow the detailed instructions to successfully install your DSR appliance.
  • Page 20 PS/2, USB, Sun and serial adaptors are available Server 1 Figure 2.2: Basic DSR Configuration WARNING: To reduce the risk of electric shock or damage to your equipment- - Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
  • Page 21 Approximately 10 seconds after it stops blinking, press the Enter key to access the main menu. NOTE: The DSR appliance may be rack mounted in a 1U confi guration. The DSR does not support a ØU confi guration. To confi gure the DSR hardware: You will see the Terminal Applications menu with nine options.
  • Page 22 NOTE: We highly recommend that all Windows systems attached to the DSR use the default Windows PS/2 mouse driver. Before a PC running Windows NT, 2000 or XP can be connected to the DSR for remote user control, an adjustment to the target mouse’s Motion tab must be ®...
  • Page 23 NOTE: To use a Sun Solaris driver, you must upgrade the DS Management Software suite to version 1.0.9.202 or later on your host system and DSR fi rmware to version 1.0.0.106 or later. See Installation in the DSView Installer/User Guide for information on upgrading the DS Management Software Suite.
  • Page 24 NOTE: When connecting a Sun DSRIQ module, you must use a multi-sync monitor to accommodate Sun computers that support both VGA and sync-on-green or composite sync. NOTE: Power down the DSR appliance before servicing. Always disconnect the power cord from the wall outlet.
  • Page 25 NOTE: You must install both a keyboard and mouse on the local port or the keyboard will not initialize properly. Adding a legacy KVM switch You can add your legacy KVM switches to the DSR appliance for better integration into your existing configuration. In a cascaded system, each ARI port will accommodate up to 24 servers.
  • Page 26 Repeat steps 2-6 for all legacy KVM switches you want to attach to your system as cascading switches. To connect and power up your DSR: Connect your network cable from the LAN port on the rear of the DSR to your network. Power up all attached systems.
  • Page 27 Local Port Operation Contents Controlling Your System at the Local Port ..23 Viewing and Selecting Ports and Servers ..23 Navigating OSCAR ......25 Configuring OSCAR .

  • Page 29: Chapter 3: Local Port Operation

    Chapter 3: Local Port Operation Controlling Your System at the Local Port All DSR models include a local port on the back of the appliance. This port allows you to connect a keyboard, monitor and mouse to the appliance for ®...
  • Page 30 Selecting servers and serial devices Use the Main dialog box to select servers and serial devices. When you select a server or serial device, the DSR reconfigures the keyboard and mouse to the settings for the selected server or serial device.

  • Page 31: Navigating Oscar

    Chapter 3: Local Port Operation To disconnect from a server or serial device: Press Print Screen and then Alt+Ø. This leaves the user in a free state, with no server or serial device selected. The status flag on your desktop displays Free. Soft switching Soft switching is the ability to switch servers using a hotkey sequence.
  • Page 32 DSR Installer/User Guide OSCAR Navigation Basics (continued) This Keystroke Does This Escape Closes the current dialog box without saving changes and returns to the previous one. If the Main dialog box is displayed, pressing Escape closes OSCAR and displays a status fl ag if status fl...

  • Page 33: Configuring Oscar

    Configuring OSCAR You can configure your DSR system from the Setup menu within OSCAR. Select the Names button when initially setting up your DSR system to identify servers by unique names. Select the other setup features to manage routine tasks for your servers from the OSCAR menu.

  • Page 34: Assigning Server Or Serial Device Names

    Click Setup - Names. The Names dialog box appears. Figure 3.3: Names Dialog Box NOTE: If new DSRIQ modules are discovered by the DSR, the on-screen list will be automatically updated. The mouse cursor will change into an hourglass during the update. No mouse or keyboard input will be accepted until the list update is complete.

  • Page 35: Assigning Device Types

    Chapter 3: Local Port Operation Figure 3.4: Name Modify Dialog Box Type a name in the New Name box. Names of servers or serial devices may be up to 15 characters long. Legal characters include: A-Z, a-z, Ø-9, space and hyphen. Click OK to transfer the new name to the Names dialog box.
  • Page 36 NOTE: The Modify button will only be available if a confi gurable switch is selected. Figure 3.5: Devices Dialog Box When the DSR discovers a cascade switch, you will notice the numbering format change from being an ARI port only to [ARI port]-[switch port] to accommodate each server under that switch.

  • Page 37: Changing The Display Behavior

    Chapter 3: Local Port Operation Figure 3.6: Device Modify Dialog Box Choose the number of ports supported by your switch and click OK. Repeat steps 1–3 for each port requiring a device type to be assigned. Click OK in the Devices dialog box to save settings. NOTE: Changes made in the Device Modify dialog box are not saved until you click OK in the Devices dialog box.
  • Page 38 DSR Installer/User Guide Figure 3.7: Menu Dialog Box To choose the display order of servers: Select Name to display servers alphabetically by name. —or— Select EID to display servers numerically by EID number. —or— Select Port to display servers numerically by port number.

  • Page 39: Controlling The Status Flag

    Chapter 3: Local Port Operation Controlling the Status Flag The status flag displays on your desktop and shows the name or EID number of the selected server or the status of the selected port. Use the Flag dialog box to confi gure the fl ag to display by server name or EID number, or to change the fl...

  • Page 40: Broadcasting To Servers

    DSR Installer/User Guide Select a fl ag color in Display Color. The following fl ag colors are available: • Flag 1 - Grey fl ag with black text • Flag 2 - White fl ag with red text • Flag 3 - White fl ag with blue text •...
  • Page 41 Chapter 3: Local Port Operation Figure 3.10: Broadcast Dialog Box NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all servers receiving a broadcast to interpret keystrokes identically. Specifi cally, the Caps Lock and Num Lock modes must be the same on all keyboards. While the appliance attempts to send keystrokes to the selected servers simultaneously, some servers may inhibit and thereby delay the transmission.

  • Page 42: Using Scan Mode

    From the Commands dialog box, clear the Broadcast Enable checkbox. Using Scan Mode In scan mode, the DSR appliance automatically scans from port to port (server to server). You can scan up to 16 servers, specifying which servers to scan and the number of seconds that each server will display.
  • Page 43 Chapter 3: Local Port Operation -or- To add a server in the midst of an existing list, place your cursor in the line below where you want to insert a new server and press Insert. Type the fi rst few characters of a server name or port number to scan. The fi...

  • Page 44: Setting Console Security

    DSR Installer/User Guide Figure 3.12: Commands Dialog Box Select Scan Enable in the Commands dialog box. Click X to close the Commands dialog box. NOTE: Scanning will begin as soon as the scan button is checked. To cancel scan mode: Select a server if OSCAR is open.
  • Page 45 Chapter 3: Local Port Operation NOTE: If a password has been previously set, you will have to enter the password before you can access the Security dialog box. To access the Security dialog box: If OSCAR is not open, press Print Screen. The Main dialog box will appear. Click Setup - Security.
  • Page 46 DSR Installer/User Guide Type the number of minutes for Inactivity Time (from 1-99) to delay activation of password protection and the screen saver feature. ® For Mode, select Energy if your monitor is E compliant; NERGY otherwise select Screen. CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant with E ®...

  • Page 47: Setting The Keyboard Country Code

    Setting the Keyboard Country Code NOTE: Using a keyboard code that supports a language different from that of your DSR fi rmware will cause incorrect keyboard mapping. Sun servers may use key mappings for foreign keyboards. By default, DS...

  • Page 48: Managing Server Tasks Using Oscar

    A soft reboot may be performed without waiting 90 seconds. Managing Server Tasks Using OSCAR From the OSCAR Commands menu, you can manage your DSR system and user connections, engage the scan and broadcast modes and update your firmware.
  • Page 49 Reset PS/2 Re-establish operation of PS/2 keyboard and mouse. Display Versions View version information for the DSR appliance as well as view and upgrade fi rmware for individual DSRIQ modules. To access the Commands menu: Press Print Screen to launch OSCAR. The Main dialog box appears.

  • Page 50: Viewing And Disconnecting User Connections

    DSR Installer/User Guide Viewing and Disconnecting User Connections You can view and disconnect users through the User Status dialog box. The username (U) will always be displayed; however, you can display either the server name or EID number to which a user is connected. If there is no user currently connected to a channel, the user field will be blank and the server field will display Free.

  • Page 51: Resetting Your Ps/2 Keyboard And Mouse

    DSR. With communication re-established between the server and the DSR, functionality is restored to the user. NOTE: This function is for Microsoft Windows-based computers only. Resetting the PS/2 on a computer running any other operating system may require that you reboot that computer.

  • Page 52: Displaying Version Information

    PS/2 mouse and keyboard. Displaying Version Information OSCAR enables you to display the version number of the DSR firmware and any auxiliary devices connected to the DSR, as well as display keyboard and mouse information for the currently selected server.
  • Page 53 Chapter 3: Local Port Operation Figure 3.19: Digital Version Dialog Box Click DSRIQ (see Figure 3.18) to view individual DSRIQ version information. The DSRIQ Selection dialog box appears. Figure 3.20: DSRIQ Selection Dialog Box Select a DSRIQ to view and click the Version button. The DSRIQ Version dialog box appears.
  • Page 54 DSR Installer/User Guide Figure 3.21: DSRIQ Version Dialog Box Click X to close the DSRIQ Version dialog box.
  • Page 55 Terminal Operations Contents Accessing the Terminal Applications Menu ..51...

  • Page 57: Chapter 4: Terminal Operations

    Restore Factory Defaults, Reset Appliance and Exit. Each is discussed below. Network Confi guration The DSR appliance is configured for network access through this option. When it is selected, you will have access to the addressing that allows the DSR to be positioned in your network. Security Confi guration This menu option allows you to configure DSR authentication security.
  • Page 58 When the DSR is in All mode, DSAdmin displays a warning message when the DSR is added to the database, stating that the certificate could not be installed. If you intend to operate in All mode, you may safely ignore this warning. Otherwise, you may wish to change the Security settings on the console port of the DSR.
  • Page 59 When you have configured SNMP, enter Ø to apply your changes. You will then be asked to confirm and returned to the main SNMP Configuration menu. NOTE: The DSR supports an SNMP MIB agent that provides read/write access to the MIB-II variables except for the EGP group.
  • Page 60 You will be prompted to type the old password and a new one. Re-enter the new password to verify. CAUTION: This password places your DSR terminal in a secure mode. This password should be guarded like any network password and care should be taken to avoid forgetting or misplacing it.
  • Page 61 Appendices Contents Appendix A: FLASH Upgrades ....57 Appendix B: Using DSRIQ-SRL Modules ..61 Appendix C: UTP Cabling ....66 Appendix D: Technical Specifications .

  • Page 63: Appendices

    The terminal should be set to 9600 baud, 8 bits, 1 stop bit, no parity and no fl ow control. If the DSR is not on, turn it on now. After approximately 10 seconds, press any key to access the Main menu.
  • Page 64 Confi rm the TFTP download by typing a y or yes and pressing Enter. The DSR will verify that the fi le you downloaded is valid. Next, you will be prompted to confi rm the upgrade. Type a y or yes and press Enter to confi rm.
  • Page 65 Appendices Click DSRIQ to view individual cable version information. The DSRIQ Selection dialog box appears. Figure A.2: DSRIQ Selection Dialog Box Select a DSRIQ to upgrade and click the Version button. The DSRIQ Version dialog box appears. Figure A.3: DSRIQ Version Dialog Box Click the Load Firmware button.
  • Page 66 DSR Installer/User Guide Figure A.4: DSRIQ Load Dialog Box Click OK to initiate the upgrade.

  • Page 67: Appendix B: Using Dsriq-Srl Modules

    Appendix B: Using DSRIQ-SRL Modules The DSRIQ-SRL module is a serial-to-VGA converter which permits VT100- capable devices to be viewed from the DSR local port or by using the DSView software. The actual serial data is not accessed, but is merely displayed. All...
  • Page 68 DSR Installer/User Guide • DSR/CD Mode - This option allows you to control how the DSR and CD lines operate. Available options are Always on and Toggle. When in Toggle mode, DSR and CD lines are turned off for one-half second and then turned on each time a module is selected or deselected.
  • Page 69 Appendices • On-Line Key Sequence - This option allows you to defi ne the key sequence that displays the On-Line mode. The default key sequence is Ctrl-F10. • Help Key Sequence - This option allows you to defi ne the key combination that displays the Help System screen.
  • Page 70 DSR Installer/User Guide On the line below the macro keystroke sequence you just entered, type the keystroke sequence that you wish the macro to perform. Repeat steps 3 and 4 to confi gure additional macros. When fi nished, press Enter to return to the previous screen.
  • Page 71 TXD - Transmit Data In to SRL RXD - Receive Data DTR - Data Terminal Ready In to SRL DSR - Data Set Ready GND - Signal Ground GND - Signal Ground DSR - Data Set Ready Out of SRL...

  • Page 72: Appendix C: Utp Cabling

    45 ter mi nat ed UTP cable: EIA/TIA 568A and B. These standards apply to in stal la tions utilizing CAT 5, 5E and 6 cable specifications. The DSR system supports either of these wiring standards. Please refer to the following table for details.
  • Page 73 Appendices DSR Wiring Standards (continued) EIA/TIA 568A EIA/TIA 568B white/blue white/blue orange green white/brown white/brown brown brown Cabling installation, maintenance and safety tips The following is a list of important safety considerations that should be reviewed prior to installing or maintaining your cables: •...

  • Page 74: Appendix D: Technical Specifications

    DSR Installer/User Guide Appendix D: Technical Specifications DSR Product Specifi cations Server Ports Number DSR800: 8 DSR1010, 2010, 4010: 16 Types DSRIQ-PS/2, DSRIQ-USB, DSRIQ-VSN (Sun VGA), DSRIQ-WSN (Sun 13W3) and DSRIQ-SRL modules Connectors RJ-45 Sync Types Separate horizontal and vertical...
  • Page 75 IEC950, EN60950, UL 1950 third edition, CSA C22.2 No. 950 User Consoles Type PC running Windows NT or 2000 OS and DSR console application Minimum Confi guration-300MHz Pentium III, 64 Mb RAM, 100BaseT NIC, XGA Video Recommended Confi guration-450 MHz Pentium III ,...

  • Page 76: Appendix E: Sun Advanced Key Emulation

    DSR Installer/User Guide Appendix E: Sun Advanced Key Emulation Certain keys on a normal Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key.
  • Page 77 Appendices These key combinations will work with the USB DSRIQ module (if your Sun system comes with a USB port) as well as the Sun DSRIQ module. With the exception of F12, these key combinations are not recognized by Microsoft Windows.

  • Page 78: Appendix F: Technical Support

    Appendix F: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: Check the pertinent section of the manual to see if the issue can be resolved by following the procedures outlined.
  • Page 79 LIMITED WARRANTY Avocent Corporation warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 24 months from the date of purchase. Additionally, all Avocent products carry an unconditional thirty-day satisfaction guarantee. If, for any reason, you are dissatisfi...
  • Page 80 For Technical Support: Email: support@avocent.com www.avocent.com Avocent International Ltd. Avocent Corporation Avocent House, Shannon Free Zone 4991 Corporate Drive Shannon, County Clare, Ireland Huntsville, Alabama 35805-6201 USA Tel: +353 61 715 292 Tel: +1 256 430 4000 Fax: +353 61 471 871...

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