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Avocent DSR1010 Installer/User Manual

Avocent computer installer/user guide dsr800, dsr1010, dsr2010, dsr4010
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DS R
Installer/User Guide
For models: DSR800 DSR1010 DSR2010 DSR4010

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Summary of Contents for Avocent DSR1010

  • Page 1 ™ DS R Installer/User Guide For models: DSR800 DSR1010 DSR2010 DSR4010...
  • Page 2 INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
  • Page 3 ™ Installer/User Guide Avocent, the Avocent logo, The Power of Being There, DSR, OutLook, AutoView, DSView and OSCAR are trademarks or registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners. © 2003 Avocent Corporation. All rights reserved.
  • Page 4 USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 5: Table Of Contents

    Table of Contents Chapter 1: Product Overview Features and Benefits ......3 Safety Precautions ......6 Chapter 2: Installation Getting Started .
  • Page 7 Product Overview Contents Features and Benefits ......3 Safety Precautions ......6...

  • Page 9: Chapter 1: Product Overview

    The DSR appliance consists of a rack mountable keyboard, video and mouse (KVM) switch configurable for analog (local) or digital (remote) connectivity. Each DSR model has Avocent Rack Interface (ARI) ports for connecting servers and serial devices via DSRIQ modules. Video resolution of 1280 x 1024 is supported for remote users of the DSR system.
  • Page 10 Access serial devices If an Avocent CPS810 or CPS1610 appliance is attached to the DSR unit, operators can gain access to serial devices through the DSView software. When a user connects to the network using DSView, a listing of all computers and serial devices to which the user has permission to access displays.
  • Page 11 DSR2010 Analog User (OSCAR) Figure 1.1: Example DSR Configuration Chapter 1: Product Overview TCP/IP Digital User (DSView)

  • Page 12: Safety Precautions

    To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions: • Do not use a 2-wire power cord in any Avocent product confi guration. • Test AC outlets at the computer and monitor for proper polarity and grounding.
  • Page 13 Rack mount safety considerations • Elevated Ambient Temperature: If installed in a closed rack assembly, the operation temperature of the rack environment may be greater than room ambient. Use care not to exceed the rated maximum ambient temperature of the appliance. •...
  • Page 14 DSR Installer/User Guide...
  • Page 15 Installation Contents Getting Started ......11 Installing the DSR Appliance ....13...

  • Page 17: Chapter 2: Installation

    User Guide. The DSR system uses Ethernet networking infrastructure and TCP/IP protocol to transmit keyboard, video and mouse information between operators and connected computers. Although 10BaseT Ethernet may be used, Avocent recommends a dedicated, switched 100BaseT network. Getting Started Before installing your DSR, refer to the following lists to ensure you have all items that shipped with the DSR as well as other items necessary for proper installation.

  • Page 18: Setting Up Your Network

    The DSR system uses IP addresses to uniquely identify the server running DSAuth, the DSR appliances and the computers running DSView. The DSR supports both BootP (a subset of DHCP) and static IP addressing. Avocent recommends that IP addresses be reserved for each appliance and that they remain static while the DSR appliances are connected to the network.

  • Page 19: Installing The Dsr Appliance

    DSR2010 Analog User (OSCAR) Figure 2.1: The DSR in a Network Configuration Installing the DSR Appliance The following diagram illustrates one possible configuration for your DSR appliance. Follow the detailed instructions to successfully install your DSR appliance. Chapter 2: Installation Authentication Services (DSAdmin)
  • Page 20 - Disconnect the power from the appliance by unplugging the power cord from either the electrical outlet or the appliance. Network for updating fi rmware Connections CAT 5 Cable Analog User DSRIQ Module PS/2, USB, Sun and serial adaptors are available Digital User DSR1010 Appliance ARI Ports 1-16 Servers 2-16 Server 1...
  • Page 21 To install the DSR hardware: Remove the DSR appliance from the packing material. Connect a terminal or PC running terminal emulation software (such as ® HyperTerminal ) to the Confi guration port on the back panel of the DSR appliance using the supplied null modem cable. The terminal should be set to 9600 baud, 8 bits, 1 stop bit, no parity and no fl...
  • Page 22 Select option 2 and specify if you are using a static or BootP IP address. Avocent recommends using a static IP address for ease of confi guration. If you are using a BootP address, please confi gure your BootP server to provide an IP address to the DSR appliance, skip step 4 and continue to the next procedure.
  • Page 23 To connect a DSRIQ module to each server: Locate a DSRIQ for your DSR appliance. Attach the appropriately color-coded ends to the keyboard (violet), monitor (blue) and mouse (green) ports on the fi rst server you will be connecting to this DSR appliance.
  • Page 24 Power Cord Analog User Figure 2.4: DSR1010 Configuration with a Legacy KVM Switch To add a legacy KVM switch: Mount the legacy KVM switch into your rack cabinet. Locate a length of CAT 5 cabling to connect your DSR to the DSRIQ module for your legacy KVM switch.
  • Page 25 Attach the keyboard, monitor and mouse connectors of the DSRIQ module to a user port on your legacy KVM switch. Connect the servers to your legacy KVM switch according to the instructions included with the device. Power cycle the legacy KVM switch to enable the cascade code. Repeat steps 2-6 for all legacy KVM switches you want to attach to your system as cascading switches.
  • Page 26 DSR Installer/User Guide...
  • Page 27 Local Port Operation Contents Controlling Your System at the Local Port ..23 Viewing and Selecting Ports and Servers ..23 Navigating OSCAR ......25 Configuring OSCAR .

  • Page 29: Chapter 3: Local Port Operation

    ® direct access. The DSR uses OSCAR , Avocent’s On-Screen Configuration and Activity Reporting interface, which has intuitive menus to configure your system and select computers. Computers can be identified by name or number, allowing you to customize server names.
  • Page 30 DSR Installer/User Guide Viewing the status of your DSR system The status of servers in your system is indicated in the far right columns of the Main dialog box. The following table describes the status symbols. OSCAR Status Symbols Symbol Selecting servers and serial devices Use the Main dialog box to select servers and serial devices.

  • Page 31: Navigating Oscar

    To disconnect from a server or serial device: Press Print Screen and then Alt+Ø. This leaves the user in a free state, with no server or serial device selected. The status flag on your desktop displays Free. Soft switching Soft switching is the ability to switch servers using a hotkey sequence. You can soft switch to a server by pressing Print Screen and then typing the first few characters of its name or number.
  • Page 32 DSR Installer/User Guide OSCAR Navigation Basics (continued) This Keystroke Escape Alt+X Alt+O Enter Single-click, Enter Print Screen, Backspace Toggles back to previous selection. Print Screen, Alt+Ø Print Screen, Pause Up/Down Arrows Right/Left Arrows Page Up/Page Down Home/End Backspace Delete Shift-Del Numbers Caps Lock Does This...

  • Page 33: Configuring Oscar

    Configuring OSCAR You can configure your DSR system from the Setup menu within OSCAR. Select the Names button when initially setting up your DSR system to identify servers by unique names. Select the other setup features to manage routine tasks for your servers from the OSCAR menu. Setup Features to Confi...
  • Page 34 DSR Installer/User Guide Assigning server or serial device names Use the Names dialog box to identify servers or serial devices by name rather than by port number. The Names list is always sorted by port order. You can toggle between displaying the name or the EID number of each DSRIQ, so even if you move the module/server/serial device to another ARI port, the name and configuration will be recognized by the appliance.

  • Page 35: Assigning Device Types

    Figure 3.4: Name Modify Dialog Box Type a name in the New Name box. Names of servers or serial devices may be up to 15 characters long. Legal characters include: A-Z, a-z, Ø-9, space and hyphen. Click OK to transfer the new name to the Names dialog box. Your selection is not saved until you click OK in the Names dialog box.
  • Page 36 DSR Installer/User Guide To access the Devices dialog box: If OSCAR is not open, press Print Screen. The Main dialog box will appear. Click Setup - Devices. The Devices dialog box appears. NOTE: The Modify button will only be available if a confi gurable switch is selected. Figure 3.5: Devices Dialog Box When the DSR discovers a cascade switch, you will notice the numbering format change from being an ARI port only to [ARI port]-[switch port] to...

  • Page 37: Changing The Display Behavior

    Figure 3.6: Device Modify Dialog Box Choose the number of ports supported by your switch and click OK. Repeat steps 1–3 for each port requiring a device type to be assigned. Click OK in the Devices dialog box to save settings. NOTE: Changes made in the Device Modify dialog box are not saved until you click OK in the Devices dialog box.
  • Page 38 DSR Installer/User Guide Figure 3.7: Menu Dialog Box To choose the display order of servers: Select Name to display servers alphabetically by name. —or— Select EID to display servers numerically by EID number. —or— Select Port to display servers numerically by port number. Click OK.

  • Page 39: Controlling The Status Flag

    Controlling the Status Flag The status flag displays on your desktop and shows the name or EID number of the selected server or the status of the selected port. Use the Flag dialog box to confi gure the fl ag to display by server name or EID number, or to change the fl...

  • Page 40: Broadcasting To Servers

    DSR Installer/User Guide Select a fl ag color in Display Color. The following fl ag colors are available: • • • • In Display Mode, select Opaque for a solid color fl ag or select Transparent to see the desktop through the fl ag. To position the status fl...
  • Page 41 Figure 3.10: Broadcast Dialog Box NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all servers receiving a broadcast to interpret keystrokes identically. Specifi cally, the Caps Lock and Num Lock modes must be the same on all keyboards. While the appliance attempts to send keystrokes to the selected servers simultaneously, some servers may inhibit and thereby delay the transmission.

  • Page 42: Using Scan Mode

    DSR Installer/User Guide To turn broadcasting off: From the Commands dialog box, clear the Broadcast Enable checkbox. Using Scan Mode In scan mode, the DSR appliance automatically scans from port to port (server to server). You can scan up to 16 servers, specifying which servers to scan and the number of seconds that each server will display.
  • Page 43 -or- To add a server in the midst of an existing list, place your cursor in the line below where you want to insert a new server and press Insert. Type the fi rst few characters of a server name or port number to scan. The fi...

  • Page 44: Setting Console Security

    DSR Installer/User Guide Figure 3.12: Commands Dialog Box Select Scan Enable in the Commands dialog box. Click X to close the Commands dialog box. NOTE: Scanning will begin as soon as the scan button is checked. To cancel scan mode: Select a server if OSCAR is open.
  • Page 45 NOTE: If a password has been previously set, you will have to enter the password before you can access the Security dialog box. To access the Security dialog box: If OSCAR is not open, press Print Screen. The Main dialog box will appear. Click Setup - Security.
  • Page 46 DSR Installer/User Guide Type the number of minutes for Inactivity Time (from 1-99) to delay activation of password protection and the screen saver feature. For Mode, select Energy if your monitor is E otherwise select Screen. CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant with E NERGY (Optional) Click Test to activate the screen saver test which lasts 10...

  • Page 47: Setting The Keyboard Country Code

    CAUTION: Monitor damage can result from the use of Energy Mode with monitors not compliant ® with E NERGY (Optional) Click Test to activate the screen saver test which lasts 10 seconds then returns you to the Security dialog box. Click OK.

  • Page 48: Managing Server Tasks Using Oscar

    DSR Installer/User Guide NOTE: If a DSRIQ is moved to a different server, the keyboard country code will need to be reset. See Appendix E for information on emulating certain Sun keys using a PS/2 keyboard and special considerations for Japanese and Korean Sun USB keyboards.
  • Page 49 Commands to Manage Routine Tasks for Your Servers Feature Purpose Broadcast Enable Begin broadcasting to your servers. Confi gure a server list for broadcasting under the Setup dialog box. Scan Enable Begin scanning your servers. Set up a server list for scanning in the Setup dialog box.

  • Page 50: Viewing And Disconnecting User Connections

    DSR Installer/User Guide Viewing and Disconnecting User Connections You can view and disconnect users through the User Status dialog box. The username (U) will always be displayed; however, you can display either the server name or EID number to which a user is connected. If there is no user currently connected to a channel, the user field will be blank and the server field will display Free.

  • Page 51: Resetting Your Ps/2 Keyboard And Mouse

    Figure 3.17: Disconnect Dialog Box Click OK to disconnect the user and return to the User Status dialog box. -or- Click X or press Escape to exit the dialog box without disconnecting a user. NOTE: If the User Status list has changed since it was last displayed, the mouse cursor will turn into an hourglass as the list is automatically updated.

  • Page 52: Displaying Version Information

    DSR Installer/User Guide Displaying Version Information OSCAR enables you to display the version number of the DSR firmware and any auxiliary devices connected to the DSR, as well as display keyboard and mouse information for the currently selected server. This information facilitates system troubleshooting and support. For optimum performance, keep your firmware current.
  • Page 53 Figure 3.19: Digital Version Dialog Box Click DSRIQ (see Figure 3.18) to view individual DSRIQ version information. The DSRIQ Selection dialog box appears. Figure 3.20: DSRIQ Selection Dialog Box Select a DSRIQ to view and click the Version button. The DSRIQ Version dialog box appears.
  • Page 54 DSR Installer/User Guide Figure 3.21: DSRIQ Version Dialog Box Click X to close the DSRIQ Version dialog box.
  • Page 55 Terminal Operations Contents Accessing the Terminal Applications Menu ..51...

  • Page 57: Chapter 4: Terminal Operations

    Chapter 4: Terminal Operations Accessing the Terminal Applications Menu Each individual DSR may be configured at the appliance level through the Configuration port on the back of the appliance. All terminal commands are accessed through a terminal or PC running terminal emulation software. To access the Terminal Applications menu: Connect a terminal or PC running terminal emulation software (such as HyperTerminal) to the Confi...
  • Page 58 DSR Installer/User Guide When a DSR appliance is added to the database with DSAdmin, the appropriate DSAuth server certificate is added to the DSR automatically. If DSAuthentication cannot contact the DSR to add the certificate, an error message is displayed and the DSR is not added to the database. When the last reference to a DSR is removed from the database, the DSAuth server certificate is removed from the DSR, which allows the DSR to be moved from one DSAuth server to another.
  • Page 59 This menu option allows you to access two commands: FLASH Download and Toggle Boot Firmware. The FLASH Download selection allows you to upgrade your DSR firmware with upgrades available from Avocent. For more information see Appendix A: FLASH Upgrades. CAUTION: Do not cycle power to the DSR appliance or connected servers, and do not disconnect DSRIQ modules during a FLASH upgrade.
  • Page 60 DSR Installer/User Guide Enable Debug Messages This menu option allows you to configure the DSR to display messages regarding the status of the DSR appliance. Once you select the level of detail you wish to receive, the DSR will begin to display information on your Terminal Screen.
  • Page 61 Appendices Contents Appendix A: FLASH Upgrades ....57 Appendix B: Using DSRIQ-SRL Modules ..61 Appendix C: UTP Cabling ....66 Appendix D: Technical Specifications .

  • Page 63: Appendices

    To upgrade fi rmware using the DSR Terminal Applications menu: Visit http://www.avocent.com/support and download the latest FLASH firmware from Avocent. Save the FLASH upgrade file to the appropriate directory on the TFTP server. Connect a terminal or PC running terminal emulation software (such as HyperTerminal) to the Confi...
  • Page 64 DSR Installer/User Guide Enter the IP address of your TFTP server and press Enter. Enter the name of the fi le that you downloaded from the Avocent site. Confi rm the TFTP download by typing a y or yes and pressing Enter.
  • Page 65 Figure A.2: DSRIQ Selection Dialog Box Select a DSRIQ to upgrade and click the Version button. The DSRIQ Version dialog box appears. Figure A.3: DSRIQ Version Dialog Box Click the Load Firmware button. The DSRIQ Load dialog box appears. Appendices...
  • Page 66 DSR Installer/User Guide Figure A.4: DSRIQ Load Dialog Box Click OK to initiate the upgrade.

  • Page 67: Appendix B: Using Dsriq-Srl Modules

    Appendix B: Using DSRIQ-SRL Modules The DSRIQ-SRL module is a serial-to-VGA converter which permits VT100- capable devices to be viewed from the DSR local port or by using the DSView software. The actual serial data is not accessed, but is merely displayed. All serial data coming from the target device is displayed in a VT100 window, placed into a video buffer and sent to the DSR appliance as though it came from a VGA server.
  • Page 68 DSR Installer/User Guide • DSR/CD Mode - This option allows you to control how the DSR and CD lines operate. Available options are Always on and Toggle. When in Toggle mode, DSR and CD lines are turned off for one-half second and then turned on each time a module is selected or deselected.
  • Page 69 • History Key Sequence - This option allows you to defi ne the key combina- tion that enables History mode. The default key sequence is Ctrl-F9. • Clear History Key Sequence - This option allows you to defi ne the key combination that clears the history buffer while in History mode.
  • Page 70 DSR Installer/User Guide Repeat steps 3 and 4 to confi gure additional macros. When fi nished, press Enter to return to the previous screen. Using History mode History mode allows you to examine the contents of the history buffer, which contains the events that have occurred.
  • Page 71 DSRIQ-SRL pinouts The following table lists the pinouts for the DSRIQ-SRL module and is provided for your reference. DSRIQ-SRL Pinouts DB9-F Host Signal Name/Description DCD - Data Carrier Detect RXD - Receive Data TXD - Transmit Data DTR - Data Terminal Ready GND - Signal Ground DSR - Data Set Ready RTS - Request to Send...

  • Page 72: Appendix C: Utp Cabling

    DSR Installer/User Guide Appendix C: UTP Cabling The following information is intended to brief you on various aspects of con nec tion media. The performance of a DSR system depends on high quality connections. Poor quality or poorly installed or maintained cabling can diminish DSR system performance.
  • Page 73 DSR Wiring Standards (continued) EIA/TIA 568A white/blue orange white/brown brown Cabling installation, maintenance and safety tips The following is a list of important safety considerations that should be reviewed prior to installing or maintaining your cables: • Keep all CAT 5 runs to a maximum of 10 meters each. •...

  • Page 74: Appendix D: Technical Specifications

    Dimensions (H x W x D) DSR800: 1.72 x 17.00 x 8.075 in; 1U form factor (4.45 x 43.18 x 20.5 cm) DSR1010, 2010, 4010: 1.72 x 17.00 x 11.00 in; 1U form factor (4.45 x 43.18 x 27.94 cm) Weight 8 lbs (3.6 kg) without cables...
  • Page 75 DSR Product Specifi cations Dimensions (continued) AC-input Cable AC Frequency Temperature Humidity Agency Approvals Agency Approvals User Consoles Type Appendices 18 AWG three-wire cable, with a three-lead IEC-320 receptacle on the power supply end and a country dependant plug on the power resource end 50 - 60 Hz autosensing 32-104 degrees Fahrenheit (Ø-40 degrees Celsius) operating;...

  • Page 76: Appendix E: Sun Advanced Key Emulation

    DSR Installer/User Guide Appendix E: Sun Advanced Key Emulation Certain keys on a normal Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key.
  • Page 77 For example: For Stop + A, press and hold Ctrl+Shift+Alt and press Scroll Lock, then F1 + A. These key combinations will work with the USB DSRIQ module (if your Sun system comes with a USB port) as well as the Sun DSRIQ module. With the exception of F12, these key combinations are not recognized by Microsoft Windows.

  • Page 78: Appendix F: Technical Support

    Appendix F: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: Check the pertinent section of the manual to see if the issue can be resolved by following the procedures outlined.
  • Page 79 Avocent Corporation warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 24 months from the date of purchase. Additionally, all Avocent products carry an unconditional thirty-day satisfaction guarantee. If, for any reason, you are dissatisfi...
  • Page 80 L4B 1E4 Canada Tel: +1 877 992 9239 Fax: +1 877 524 2985 590-346-001C Avocent International Ltd. Avocent House, Shannon Free Zone Shannon, County Clare, Ireland Tel: +353 61 715 292 Fax: +353 61 471 871 Avocent Germany Gottlieb-Daimler-Straße 2-4...

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