Software Requirements For Ccc Server(S); Software Requirements For Ccc Client(S); E-Mail Server Requirements - Avaya Compact Contact Center Installation Manual

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Page 12 - System Specifications

Software Requirements for CCC Server(s)

The Microsoft software components for Windows NT and 2000 Servers are listed in the
following table and must be installed prior to installing a CCC Server PC.
Windows NT Server 4.0
Win NT 4.0 Server
Win NT 4.0 SP6
MS Internet Explorer 5.5
Database Solution
MSDE / MSDE 2000 (SP3)
SQL7
SQL 2000
Windows Critical Updates

Software Requirements for CCC Client(s)

The following table lists the software that must be installed on an CCC Client prior to
installing a CCC Client PC.
Software
Windows 98/ME/NT WS/2000 Pro/XP Pro
MS Internet Explorer 5.5
Windows Critical Updates

E-mail Server Requirements

For CCC applications that utilize e-mail functionality, an e-mail server (extended MAPI
compliant) must be either installed on a separate PC or access must be available to an
e-mail server. In both cases you must obtain and record the following (you will need
this data for setting-up the mailboxes on PCs running CCC applications):-.
Parameter
E-mail Server name
CCC Server Mailbox name
CCC Clients Mailbox names (up to 5 off)
CAUTION: Do not install the e-mail server on the CCC Server PC.
Page 12 - System Specifications
Introduction
Windows 2000 Server
Win 2000 Server
Win 2000 Server SP3
MS Internet Explorer 5.5
Database Solution
MSDE / MSDE 2000 (SP3)
SQL7
SQL 2000
Windows Critical Updates
Comment
Full installation
Windows Critical Updates
Data
Compact Contact Center Installation Manual
40DHB0002USBG Issue 4a (05/29/2003)
Introduction

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