Troubleshooting Guide - Dimplex BF362SD Service Manual

TROUBLESHOOTINg gUIDE

PROBLEM
general
Circuit breaker trips or fuse
blows when unit is turned on
Unit turns on or off by itself
Lights dim in room while the unit
is on
Appearance
Fireplace does not turn on in
Manual Mode
Fireplace does not turn on in
Remote Mode
Flame Frozen
Flame not bright or flame not
visible
Log set dim, not glowing
Flame Shudder
Light leaking around the log set
12
CAUSE
Short in unit wiring.
Improper circuit current rating
Remote control has a similar frequency
to other remotes in the area.
Radio frequency disturbance from out-
side sources.
Defective Remote Control Receiver
Unit is drawing close to circuit current
rating
Improper operation
No incoming power from the electrical
wall socket
Defective On/Off Switch
Defective Remote Control Receiver
Improper operation
Remote control not initialized to fireplace
Loose wiring
Remote Control not working
Defective Remote Control Receiver
Loose wiring
Defective flicker motor
Burnt out light bulbs
Loose wiring
Defective light harness
Burnt out light bulbs
Defective flicker motor
Log set not positioned properly
SOLUTION
Trace wiring in unit.
Additional appliances may exceed the current rating
of the circuit breaker or fuse. Plug unit into another
outlet or install unit on a dedicated 15 amp circuit.
Replace Remote Control. Initialize to Remote Control
Receiver.
Replace Remote Control and Remote Control Re-
ceiver where necessary. Initialize Remote Control and
Receiver
Replace Remote Control Receiver. Initialize to Re-
mote Control.
Move the unit to another outlet or install unit on a dedi-
cated 15 amp circuit
Refer to Operation Section
Check Fuse/Breaker Panel
Replace On/Off Switch
Replace Remote Control Receiver. Initialize with Re-
mote Control.
Refer to Operation Section
Initialize the remote control
Check wiring connections
Install new battery into the Remote Control. Reinitial-
ize remote control where necessary
Replace Remote Control Receiver where necessary.
Initialize Remote Control Receiver to Remote Control.
Replace Remote Control Receiver. Initialize to Re-
mote Control
Check wiring connections
Replace flicker motor
Replace light bulbs/
Check wiring connections
Replace light harness
Replace light bulbs
Replace flicker motor
Check log set for proper fit
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