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Antennae
Avoid touching the antennae unnecessarily while they are transmitting or receiving.
Contact with the antennae affects the communication quality and may cause a higher
power level during operation and reduce battery life.
Backups
To keep your important data safe, store it in at least two separate places, such as on
your phone and on your PC.
Digital Rights Management (DRM)
When using the phone, you are required to obey all laws and respect local customs,
privacy and the legitimate rights of others, including copyrights. Copyright protection
may prevent you from copying, modifying, or transferring images, music, and other
content.
Additional care and maintenance
The sales package contains one or more sophisticated electronic Products. Vertu
therefore strongly encourages you to familiarise yourself with the instructions provided
with and for the Products.
To help protect your Warranty coverage, you should observe both the "SAFETY
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TEXT" and the following:
Always use your Product(s) in the documented manner.
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Do not attempt to open or disassemble your Product(s) or remove the internal
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battery or memory card.
Keep the Product(s) free of dust and dirt.
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Do not expose the Product(s) to extreme temperatures, as these may cause the
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battery to stop working temporarily. Performance is particularly limited in
temperatures well below freezing.
Do not mishandle or abuse the Product(s).
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Do not paint the Product(s).
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Only use a soft, clean cloth to clean your Product(s). Do not use chemicals,
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detergents, abrasive substances, or any liquids.
Specific phone maintenance
Avoid scratching the screen. Never use an actual pen, pencil, or other sharp object, on
it.
In order to protect the ceramics and sapphire, do not drop, knock, or rub your phone on
or against hard surfaces. In particular, avoid contact with hard materials such as
diamond jewellery, nail files, abrasives, and mineral crystals.
All leather can be damaged and should be treated with care. Therefore, in addition to
the avoidance of extreme temperatures or water and high humidity, avoid contact with
oily substances, make-up, and solvents.
Do not allow the metals on the phone to come into contact with sharp objects, metal
polishes, and chemicals such as solvents, alkaline and acid solutions, cola-based
drinks, and salt water. If contact occurs, wipe the surface with a clean, soft cloth as soon
as possible.
Manufacturer's Limited Warranty
NOTE: This Limited Warranty does not affect your legal (statutory) rights under your
applicable national laws relating to the sale of consumer products.
Vertu provides this Limited Warranty to you who have purchased the Vertu Product(s)
included in the sales package. Vertu warrants to you that, during the warranty period,
Vertu, or a Vertu-authorised service company, will, in a commercially reasonable time,
remedy defects in materials, design and workmanship free of charge, by repairing, or,
should Vertu in its discretion deem it necessary, replacing the Product(s) in accordance
with this Limited Warranty (unless otherwise required by law).
Warranty periods
The Warranty starts at the time of the original purchase of the Product(s) by the first end
user. However, the different Products and parts in the sales package are covered by
different Warranty Periods:
a) Twenty-four (24) months for the phone.
b) Twelve (12) months for the removable battery and accessories (whether
included in the phone sales package or sold separately), excepting the
consumable parts and accessories listed in (c) and (d) below.
c) Six (6) months for the following consumable parts and accessories: chargers,
cables and covers.
d) Ninety (90) days for the media on which any software is provided, e.g. CD-ROM,
memory card.
As far as your national laws permit, the Warranty Period will not be extended or renewed
or otherwise affected due to subsequent resale, Vertu-authorised repair, or
replacement of the Product(s). However, any part(s) repaired or Product(s) replaced
during the Warranty Period will be warranted from any defect on the intervention for the
remainder of the original Warranty Period, or for twelve (12) months from the date of
repair.
How to get warranty service
If you wish to make a claim under this Limited Warranty, please return the affected
Product, or the affected part (if it is not an entire Product), to a Vertu-authorised service
company. You can contact a Vertu call centre (national or premium rates may apply) for
further details on how to make a claim. (Information about Vertu-authorised service
companies and call centres can be found in the sales package, or on local Vertu web
pages, where available.)
Any claim under this Limited Warranty is subject to you notifying Vertu or a Vertu-
authorised service company of the alleged defect within a reasonable time of it having
come to your attention, and in any event no later than the expiry date of the Warranty
Period. When making a claim under this Limited Warranty, you will be required to
provide: a) the affected Product (or the affected part); and b) the original proof of
purchase, clearly indicating the name and address of the seller, the date and place of
purchase, the Product type, and the IMEI or other serial number.
What is not covered?
Vertu does not provide a warranty for, or take any responsibility for, the functionality,
content, or end-user support of third-party applications provided with your Product(s).
By using an application, you acknowledge that the application is provided as is. Vertu
does not make any representations, provide a warranty, or take any responsibility for, the
functionality, content, or end-user support of third-party applications provided with your
Product(s).
This Limited Warranty does not cover: a) normal wear and tear (including, without
limitation, wear and tear of camera lenses, batteries or displays); b) defects caused by
rough handling (including, without limitation, defects caused by sharp items, by
bending, compressing or dropping, etc.); c) defects or damage caused by misuse of the
Product(s), including use that is contrary to the instructions in this document, and in the
user guide(s) for the Product(s)); and/or d) other acts beyond the reasonable control of
Vertu.
This Limited Warranty does not cover defects or alleged defects caused by the fact that
the Product(s) was used with, or connected to, any device, accessory, software and/or
service not manufactured, or supplied by Vertu, or was used other than for its intended
purpose. Defects can be caused by viruses from your, or from a third party's,
unauthorised access to services, other accounts, computer systems or networks. Such
unauthorised access can take place through hacking, password mining or through a
variety of other means.
This Limited Warranty does not cover defects caused by the fact that any battery for
which you are making a claim has been short-circuited, or by the fact that the seals of
the battery enclosure or the cells are broken or show evidence of tampering, or by the
fact that the battery has been used in equipment other than that for which it has been
specified.
This Limited Warranty is not enforceable if the Product(s) has been opened, modified or
repaired by anyone other than an authorised service centre, if it is repaired using
unauthorised spare parts, or if the serial number(s) of the Product(s), the mobile
accessory date code, or the IMEI number, has been removed, erased, defaced, altered
or are illegible in any way. This shall be determined by the sole discretion of Vertu.
This Limited Warranty is not enforceable if the Product(s) has been exposed to
moisture, to dampness, to extreme thermal or environmental conditions or to rapid
changes in such conditions, to corrosion, to oxidation, to spillage of food or liquid, or to
influence from chemical products.
Other important Notices
The availability of products, features, applications, and services may vary by region. For
more information, contact your nearest Vertu-branded store or Vertu-authorised service
company.
All wireless devices may be susceptible to interference, which could affect
performance.
A third party/independent operator provides the SIM card and cellular and/or other
network or system on which the phone operates. Therefore, Vertu will not accept
responsibility under this Limited Warranty for the operation, availability, coverage,
services or range of the cellular or other network or system. Before Vertu or a Vertu-
authorised service company can repair or replace the phone, the operator may need to
unlock any SIM-lock or other lock that may have been added in order to tie the phone to
a specific network or operator. In such situations, please first ask the network or
operator to unlock your phone.
Reverse engineering of software in the Product(s) is prohibited to the extent permitted
by applicable law. Insofar as this user guide contains any limitations on Vertu's
representations, warranties, damages and liabilities, such limitations shall likewise limit
any representations, warranties, damages and liabilities of Vertu's licensors.
Please remember to make backup copies or keep written records of all important
content and data stored in your phone, because content and data may be lost during
repair or replacement of the phone.
Vertu, in a manner consistent with the provisions of section "LIMITATION OF VERTU'S
LIABILITY" below, shall not, under any circumstances, be liable, either expressly or by
implication, for any damages or losses of any kind whatsoever resulting from loss of,
damage to, or corruption of, content or data during repair or replacement of the phone.
All parts of the Product(s) or other equipment that Vertu has replaced shall become the
property of Vertu. If the Product(s) is found not to be covered by the terms and
conditions of this Limited Warranty, Vertu and its authorised service companies reserve
the right to charge a handling fee. When repairing or replacing the Product(s), Vertu
may use products or parts that are new, equivalent to new, or reconditioned.
The Product(s) may contain country-specific elements, including software. If the
Product(s) has been re-exported from its original destination country to another country,
the Product(s) may contain some country-specific elements that are not considered to
be a defect under this Limited Warranty.
Limitation of Vertu's liability
This Limited Warranty is your sole and exclusive recourse against Vertu, and the only
and exclusive liability of Vertu in respect of defects in your Product(s). This Limited
Warranty replaces all other Vertu warranties and liabilities, whether oral, written, (non-
mandatory) statutory, contractual, in tort or otherwise, including, without limitation, and
where permitted by applicable law, any implied conditions, warranties or other terms as
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APPENDIX
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