Toshiba Strata CIX Installation And Maintenance Manual page 43

Table 1 - 3 ACD - Maximum Number of Licenses Shown
OAISYS Chat Text Messaging License
OAISYS Diamond out-of-plan upgrade for MAS
OAISYS Diamond support for MAS
OAISYS IVR Option with Database Assistan
OAISYS NetPhone and chat license for MAS
OAISYS NetPhone server and client
Strata ACD Basic ACD 20 agent add-on
Strata ACD Enhanced ACD 20 agent add-on
Strata ACD MAS license (10 basic agent)
Strata ACD MAS license (20 basic agent)
Strata ACD MAS license (20 enhanced agent)
Strata ACD upgrade to enhanced for MAS
Strata ACD upgrade to enhanced for MAS
VA port license with HMP license
Table 1 - 4 Insight - Maximum Number of Licenses Shown
Feature
Insight Plus Agent
Insight App Pack
Insight Basic Agent
Insight Agent Upgrade
Additional Supervisor license for Insight
Insight upgrade to Plus for Strata ACD
Insight license for MAS
inView client license for fifty users
inView client license for five users
inView client license for forty users
inView client license for one user
inView client license for ten users
inView client license for thirty users
inView client license for twenty users
Strata CIX MAS Installation 06/09
Media Application Server Configuration Requirements
(continued)
LICMAS-CHATSEAT
LICMAS-SUP-OUT
LICMAS-SUP-OAI
LICMAS-ACDIVR
LICMAS-NETSEAT
LICMAS-NETPH
LICMAS-BASADD20
LICMAS-ENADD20
LICMAS-ACDBA10
LICMAS-ACDBA20
LICMAS-ACDEN20
LICMAS-UPGENHD
LICMAS-
UPGADD20
LICMAS-ACDVA
License
LICMAS-INSPAG1
LICMAS-INSPA10
LICMAS-INSBAG1
LICMAS-INSPUP1
LICMAS-INSITSUB
LICMAS-INSITUPG
LICMAS-INSIGHT
LICMAS-INVIEW50
LICMAS-INVIEW5
LICMAS-INVIEW40
LICMAS-INVIEW1
LICMAS-INVIEW10
LICMAS-INVIEW30
LICMAS-INVIEW20
Media Application Server Installation
360 0
999 0
999 0
1 0
360 0
1 0
17 0
17 0
2 0
1 0
1 0
1 0
17 0
15 0
Voice
SES and
Mail Only
ACD
360 0
1 0
350 0
350 0
99 0
1 0
1 0
8 0
72 0
9 0
360 0
36 0
12 0
18 0
360
999
999
1
360
1
17
17
2
1
1
1
17
31
ACD
Only
360
1
350
350
99
1
1
8
72
9
360
36
12
18
1-33