Running A Service - Sony Emma User Manual

Emma User Guide
Service
WiFi MAC address
Substitution
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Running a Service

Services are chosen from the Service list in Service Details. You need to download a
service if it is the first time you are using it.
1. Connect a connector to your computer and a phone/device to the connector,
see Connecting a Connector
2. Wait for the identification to finish.
3. Emma automatically shows local services that match the phone and shows
them in Service Details. If you do not see the service you want, click
in Service Details. Emma downloads a list of all matching services.
Search
4. Choose a service from the service list in Service Details.
5. Click
Apply Service
Description
Acquires required
number of new WiFi
MAC addresses from
Emma backend and
writes them to the
product. The number
of MAC addresses
involved depends on
the product. Old (if
defined) and new MAC
addresses are written
to the service log during
service execution.
Please note that this
service type is an online
only service type. Also
note that this service
type is offered only to a
limited set of products.
Used for services like
Phone Lock Reset. The
phone model decides
which services are
available.
Used for services like
Half Rate On. The
phone model decides
which services are
available.
Used for services like
Phone Lock View. The
phone model decides
which services are
available.
Used for ITP service.
Needed if you want to
run the unit in SERP.
The unit model decides
which services are
available. After running
an ITP service see
6.7 ITP/Test on how
to restore the unit to
normal use.
on page 15 .
in Service Details.
Impact on user data
Server
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