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Baking results not what expected
Was the oven preheated?
Wait for oven to preheat before placing food in oven.
Are the racks positioned properly?
See the "Positioning Racks and Bakeware" section.
Is there proper air circulation around bakeware?
See the "Positioning Racks and Bakeware" section.
Is the batter evenly distributed in the pan?
Check that batter is level in the pan.
Is the range level?
Level the range. See the Installation Instructions.
Are baked items too brown on the bottom?
Decrease oven temperature 10 F to 30°F (6°C to 17°C).
Are crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If You Need Replacement Parts
If you need to order replacement parts, we recommend that you
use only factory specified replacement parts. Factory specified
replacement parts will fit right and work right because they are
made with the same precision used to build every new Amana
appliance.
To locate factory specified replacement parts in your area, call us
or your nearest designated service center.
In the U.S.A.
For assistance, installation or service call Amana
free: 1-800-843-0304.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
ASSISTANCE OR SERVICE
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Appliances toll
Slow baking or roasting
Was the oven preheated?
Wait for oven to preheat before placing food in oven.
Is there proper air circulation around bakeware?
See the "Positioning Racks and Bakeware" section.
Is the proper length of time being used?
Increase baking or roasting time.
Is the proper temperature set?
Increase temperature 25°F (14°C).
Has the oven door been opened while cooking?
Peeking into the oven while cooking releases oven heat and
can result in longer cooking times.
Broiler burner fails to light
Is the battery installed correctly?
See the "Installing/Replacing the Battery" section.
Does the battery have enough power?
See the "Battery Status Indicator" section.
Is the ignition system broken?
Contact a designated service technician to replace it.
Referrals to local dealers, repair parts distributors and service
companies. Amana designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Amana designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to Amana
Appliances with any questions or concerns at:
Amana Customer Service
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Accessories
Broiler Pans: www.amana.com/broilerpan
Additional Accessories: www.amana.com/cookingaccessories
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