Product Repair - Seagate ST31230N/ND Installation Manual

10 Hawk 2LP Family Installation Guide, Rev. B
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Product repair information
Service requirements
The special facilities required for the manufacture of
these drives generally prohibit repair in the field. If
problems occur during installation, please contact your
supplier for assistance. Do not attempt to disassemble
or repair. Drives should be sent to the repair depot
through the purchase source, if possible. Please ob-
serve the following cautions.
Caution.
• Handle drive with care. Do not drop, or bump hard.
• Never remove the cover of these disc drives. Serv-
icing items in the sealed HDA (heads, media, actua-
tor, etc.) require special facilities. The drive contains
no user purchasable parts or PCBs.
• Opening the sealed HDA voids the drive warranty.
• Applying a soldering device to the components on
the PCB voids the drive warranty.
• Do not connect or disconnect cables without first
removing power from the drive.