Troubleshooting - ION OMNI PLAY Quick Start Manual

TROUBLESHOOTING

Refer to the following troubleshooting scenarios if you experience difficulty playing your vinyl.
PROBLEM
I am not hearing any
audio.
I am experiencing
poor sound quality.
My music is playing at
a strange pitch.
BEFORE RETURNING THE PRODUCT, please contact ION Audio or your retailer for
technical support. Contact information can be found in the Safety Instruction Booklet
CAUSE
Needle is not on the
record.
Turntable not powered.
Cartridge connection is
not secure.
Vinyl record is dirty or
scratched.
Incorrect speed selected
on the turntable.
included with this product.
ION Audio, LLC
Tel: (U.S.) 401.658.3743
E-mail: support@ion-audio.com
SOLUTION
Place the needle on the record.
Make sure that the turntable is connected to a live
power outlet and that it is powered on.
Cartridge must be securely connected to the
tonearm whenever you are using the turntable.
Try dusting off and gently wiping the surface of the
record before playing it.
Make sure that you are playing your records at the
speed they were intended to be played.
between the three different speeds by pressing 33,
45, or 78 RPM.
3
Select