Appendix; Shooting; Trouble-Shooting Index; Re-Initializing - Alesis DM5 Reference Manual

T
ROUBLE
T -S
ROUBLE HOOTING
If you are experience problems while operating the DM5, please use the following
table to locate possible causes and solutions before contacting Alesis customer
service for assistance.
Symptom
The display does not light
when the [POWER] switch
is turned on.
No sound.
No sound from external
triggers.
No MIDI input
R -
E INITIALIZING
If your unit behaves erratically or "freezes", the first step is to power down the unit.
and power it back up again. Disconnect any cables connected to the MIDI IN jack,
and make sure that a sequencer or keyboard is not sending messages to the DM5 that
would make it behave erratically (such as a long stream of pitch bend messages on
16 channels simultaneously). If these steps do not solve the problem, you must re-
initialize the software.
To re-initialize the DM5, hold down both the [VOICE] and [OUTPUT] buttons while
turning on the power. Once the power is turned on, immediately release both
buttons. The display will momentarily read: "Initializing...". This will reset all
MIDI and Trigger parameters and all of the Drum Sets to their default settings, and
will initialize the edit buffer.
C S
HECKING OFTWARE
The current software version may be determined by simultaneously pressing both
[ ] and [
version installed in the top line of the display.
M
AINTENANCE
C
LEANING
Disconnect the AC cord, then use a damp cloth to clean the keyboard's metal and
plastic surfaces. For heavy dirt, use a non-abrasive household cleaner such as
Formula 409 or Fantastik. DO NOT SPRAY THE CLEANER DIRECTLY ONTO THE
FRONT OF THE UNIT AS IT MAY DESTROY THE LUBRICANTS USED IN THE
SWITCHES AND CONTROLS! Spray onto a cloth, then use the cloth to clean the unit.
DM5 Reference Manual
A
PPENDIX
-S
I
NDEX
Cause
No power.
Bad connections.
Volume is turned down. Turn up the [VOLUME]
Local Control is turned
off.
Bad connections.
V
ERSION
] buttons. The DM5 will momentarily indicate the current software
/S
ERVICE
Troubleshooting: Appendix A
A
HOOTING
Solution
Check that the power cable
is plugged in properly.
Check your audio cables; if
necessary, swap cables.
knob.
Turn Local Control on
(MIDI p. 2).
Check MIDI cables.
53