Troubleshooting - Whirlpool ER8MHKXRB02 Use & Care Manual

NOTE: Not all appliance bulbs will fit your refrigerator. Be sure to
replace the bulb with one of the same size, shape, and wattage.
Refrigerator Light
1. Unplug refrigerator or disconnect power.
2. Reach behind the control panel and unscrew the bulb.
3. Replace the bulb with a 40-watt appliance bulb.
4. Plug in refrigerator or reconnect power.
Freezer Light
1. Unplug refrigerator or disconnect power.
2. Remove the freezer shelf.
3. Remove the freezer light shield by pushing down.
4. Remove the light bulb and replace with one of the same size,
shape and wattage.
5. Replace the light shield.
6. Plug in refrigerator or reconnect power.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
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The refrigerator will not operate
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
• Power cord unplugged? Plug into a grounded 3 prong outlet.
• Is outlet working? Plug in a lamp to see if the outlet is
working.
• Household fuse blown or circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
Are controls on? Make sure the refrigerator controls are on.
See "Using the Controls."
New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting
will not cool either compartment more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
high-efficiency compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, doors are
opened often, or if the doors have been left open.
The refrigerator seems noisy
Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below are
listed some normal sounds with explanations.
• Buzzing - heard when the water valve opens to fill the ice
maker.
• Pulsating - fans/compressor adjusting to optimize
performance.
• Hissing/Rattling - flow of refrigerant, movement of water
lines, or from items placed on top of the refrigerator.
• Sizzling/Gurgling - water dripping on the heater during
defrost cycle.
• Popping - contraction/expansion of inside walls, especially
during initial cool-down.
• Water running - may be heard when water melts during the
defrost cycle and runs into the drain pan.
• Creaking/Cracking - occurs as ice is being ejected from the
ice maker mold.
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