Cooktop Controls; Oven Temperature Control; Troubleshooting - Whirlpool GJP84901 Use & Care Manual

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Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Nothing will operate
• Is the power supply cord unplugged?
Plug into a grounded outlet.
• Has a household fuse been blown or has the circuit
breaker been tripped?
Replace the fuse or reset the circuit.
Cooktop will not operate
• Is the control knob set correctly?
Push in knob before turning to setting.
• On coil element models, is the coil element inserted
correctly?
Push the coil element firmly into the receptacle.
Excessive heat around cookware on cooktop
• Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than 1 in. (2.5 cm) outside the cooking area.
Cooktop cooking results not what expected
• Is the proper cookware being used?
See "Cookware" section.
• Is the control knob set to the proper heat level?
See "Cooktop Controls" section.
• Is the appliance level?
Level the appliance. See the Installation Instructions.
• On coil element models, is the element inserted properly?
See "Coil Elements" in the "General Cleaning" section.
Oven will not operate
• On some models, is the electronic oven control set
correctly?
See "Electronic Oven Control" section.
• On some models, is the Control Lock set?
See "Control Lock" section.
• Has a delayed start time been programmed?
Oven temperature too high or too low
• Does the oven temperature calibration need adjustment?
See "Oven Temperature Control" section.
• On slide-in models, does the cooling fan run during Bake,
Broil or Clean?
It is normal for the fan to automatically run when the oven is
in use. This helps cool the electronic control.
• Is the oven door open?
Close the oven door all the way.
• Has the function been entered?
See "Self-Cleaning Cycle" section.
• On some models, has a delay start Self-Clean cycle been
set?
See "Self-Cleaning Cycle" section.
• Has a delay start been set?
See "Timed Cooking" or "Delay Start" section, depending on
your model.
Oven cooking results not what expected
• Is the appliance level?
Level the appliance. See the Installation Instructions.
• Is the proper temperature set?
Double-check the recipe in a reliable cookbook.
• Is the proper oven temperature calibration set?
See "Oven Temperature Control" section.
• Was the oven preheated?
Wait for oven to preheat before placing food in oven.
• Is the proper bakeware being used?
See "Bakeware" section.
• Are the racks positioned properly?
See "Positioning Racks and Bakeware" section.
• Is there proper air circulation around bakeware?
See "Positioning Racks and Bakeware" section.
• Is the batter evenly distributed in the pan?
Check to make sure batter is level in the pan.
• Is the proper length of time being used?
Increase baking or roasting time.
• Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.
• Are baked items too brown on the bottom?
Decrease oven temperature 15°F to 25°F (5°C to 15°C), or
move rack to a higher position in the oven.
• Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust.
Display shows messages
• Is the display showing "PF"?
There has been a power failure. Press OFF to clear the
display. Reset the clock, if needed. See "Clock" section.
• Is the display showing "F" followed by a number?
Press OFF to clear the display. If an "F" code reappears, call
for service.
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