Toro TimeCutter Z420 Operator's Manual page 40

Consumer
TimeCutter Z
The Toro Total Coverage Guarantee
A Two-Year Full Warranty
(Limited Warranty for Commercial Use)
Conditions and Products Covered
The Toro Company and its affiliate, Toro Warranty Company,
pursuant to an agreement between them, jointly promise to repair
any Toro product used for normal residential purposes* if defective
in materials or workmanship. The following time periods apply
from the date of purchase:
Products
o All TimeCutter Z Mowers and
Attach ments
Warranty Period
2 year full warranty
All Batteries 1 year full warranty
This warranty covers both the cost of parts and labor, and
transportation within a fifteen mile radius of the servicing dealer.
This warranty applies only to consumer TimeOutter Z Mowers and
their attachments.
* Normal residential purposes means use of the product on the
same lot as your home. Use at more than one location is
considered commercial use, and the commercial use warranty
would apply.
Limited Warranty for Commercial Use
Toro Consumer products and attachments used for commercial,
institutional, or rental use are warranted against defects in
materials or workmanship for the following time periods from the
date of purchase:
Products
Air Cooled Gas Engines
All other items
Warranty Period
90 day limited warranty
30 day limited warranty
instructions for Obtaining Warranty Service
If you think that your Toro product contains a defect in materials or
workmanship, follow this procedure:
1.
Contact any Toro Authorized or Master Service Dealer to
arrange service at their dealership. To locate a dealer
convenient to you, refer to the Yellow Pages of your telephone
directory (look under "Lawn Mowers") or access our website at
www.Toro.com. U.S. Customers may also call toll free:
866-854-9035 to use our 24-hour Toro dealer Iocator system.
2. Bring the product and your proof of purchase (sales receipt) to
the Service Dealer.
If for any reason you are dissatisfied with the Service Dealer's
analysis or with the assistance provided, contact us at:
Customer Care Department, Consumer Division
Toro Warranty Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
Toll Free: 866-216-6029 (U.S. customers)
Toll Free: 866-216-6030 (Canada customers)
Owner Responsibilities
You must maintain your Toro product by following the maintenance
procedures described in the Operator's Manual. Such routine
maintenance, whether performed by a dealer or by you, is at your
expense.
items and Conditions Not Covered
There is no other express warranty except for special emission
system coverage on some products. This express warranty does
not cover:
Cost of regular maintenance service or parts, such as filters,
fuel, lubricants, tune-up parts, blade sharpening, brake and
clutch adjustments.
Any product or part which has been altered or misused or
required replacement or repair due to normal wear, accidents,
or lack of proper maintenance.
Repairs necessary due to improper fuel, contaminants in the
fuel system, or failure to properly prepare the fuel system prior
to any period of non-use over three months.
Pickup and delivery charges for distances beyond a fifteen
mile radius from an Authorized Toro Service Dealer.
General Conditions
All repairs covered by this warranty must be performed by an
Authorized Toro Service Dealer using Toro approved replacement
parts.
Repair by an Authorized Toro Service Dealer is your sole
remedy under this warranty.
Neither The Toro Company nor Toro Warranty Company is
liable for indirect, incidental or consequential damages in
connection with the use of the Toro products covered by this
warranty, including any cost or expense of providing substb
tute equipment or service during reasonable periods of
malfunction or non=use pending completion of repairs under
this warranty.
Some states do not allow exclusions of incidental or
consequential damages, or limitations on how long an
implied warranty lasts, so the above exclusions and
limitations may not apply to you.
All implied warranties of merchantability (that the product is
fit for ordinary use) and fitness for use (that the product is fit
for a particular purpose) are limited to the duration of the
express warranty.
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state.
Countries Other than the United States or Canada
Customers who have purchased Toro products exported from the United States or Canada should contact their Toro Distributor (Dealer)
to obtain guarantee policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor's service or
have difficulty obtaining guarantee information, contact the Toro importer. If all other remedies fail, you may contact us at Toro Warranty
Company.
Part No. 374-0061 Rev. A