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Chapter 7
Troubleshooting
Introduction
This chapter provides information to aid you in resolving printer problems you may encounter, or at
least guide you to the proper sources for help.
Preventing Media Misfeeds
Make sure that...
Media matches the printer specifications.
Media is flat, especially on the leading edge.
The printer is on a hard, flat, level surface.
You store media in a dry location away from moisture and humidity.
You always adjust the media guides in Tray 1 after inserting the media (a guide that is not properly adjusted can cause poor
print quality, media misfeeds, and printer damage).
You load the media printing-side up in the tray (many manufacturers place an arrow on the end of the wrapper to indicate
the printing side).
Avoid...
Media that is folded, wrinkled, or excessively curled.
Double feeding (remove the media and fan the sheets—they may be sticking together).
Loading more than one type/size/weight of media in a tray at the same time.
Overfilling the trays.
Allowing the output tray to overfill (the output tray has a 100-sheet capacity—misfeeding may occur if you allow media to
accumulate more than 100 sheets at one time).
AcuLaser C1600
User's Guide
Troubleshooting
67
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Table of Contents
Troubleshooting
