Section 8: Troubleshooting - Ematic eGlide Steal User Manual

Section 8: Troubleshooting

Device fails to turn on.
Check battery power level.
Connect to adaptor and re-check.
If device fail to start up after charging,
please contact distributors or service
personel.
No sound via earphone.
Check if volume is set at the lowest.
Check if audio file is damaged. Play other
audio to re-confirm.
result in noise or static only.
Damaged file may
Copy function is not working, fails to play
music.
Check if device is properly connected to
PC.
Confirm whether storage space is full.
Confirm whether USB cable is damaged.
Confirm USB is properly connected.
Twinkling screen after turn-on or sudden
shut off after starting up.
Battery low, charge the device.
Troubleshooting | 23