Epson SureColor F6070 User Manual page 5

On-Site Response: If the printer needs hardware
repair and you are within Epson's on-site service
territory, an Epson Authorized Servicer will be
contacted to make the repair at your facility. Epson
will usually dispatch repair parts and a technician
to your location for the next business day if
determination that repair is required occurs prior to
1:00 Pacific Time. If that determination is made
pm
after 1:00 , dispatch will usually be for the second
pm
business day. An adult must be available to accept
the parts delivery and be present at all times while
a technician is on-site. Epson's shipment of service
parts does not imply that replacement is required.
Printer Exchange: Epson may, at its sole discretion,
elect to replace a printer that for whatever reason
appears to require technical services beyond
the capability of field repair. Under these rare
circumstances, Epson will replace the printer with
the same or a comparable printer refurbished to the
Epson standard of quality. (The replacement printer
will not include promotional materials, accessories,
stands, documentation, manuals, software, or
cables.) The customer must be able to receive,
unpack, and install the replacement printer, and
prepare the defective printer for return shipment
by following the procedures described in the user
manual or documentation provided by Epson. The
repacked defective printer will be picked up by a
carrier designated by Epson. If the defective product
is not prepared for return within seven business days
of receipt of the replacement printer, the customer
will be invoiced at the then current manufacturer's
suggested retail price for the replacement printer.
It is your responsibility to unpack, re-install optional
components (interface cards, auto take-up reel
unit, etc.), and set up the exchange printer at your
location.
What This Warranty Does Not Cover:
This warranty does not cover:
1) Service of the print head or any other part of
the ink delivery system, if the printer is ever
used with new or refilled ink cartridges, inks,
or ink delivery systems other than the Epson
UltraChrome DS system for which the printer
was designed. In case of such use, coverage of
the print head and ink delivery system under this
limited warranty is immediately terminated.
2) Any damage caused by neglecting or improperly
performing user-level maintenance as
documented in the Epson SureColor F6070 User's
Guide. The user-level maintenance includes the
following items:
a) Perform periodic nozzle checks and nozzle
cleanings to prevent ink buildup around the
print head and cap unit area (recommended:
as needed).
b) Clean the platen and pressure roller
(recommended: daily, or as needed when
there is media dust buildup).
c) If the printer is not being used and is turned
off, turn the printer on at least every two
weeks.
d) If the printer will be turned off for more than
two weeks, maintenance must be performed
by a service technician before the printer
is turned off. Service maintenance must be
performed again before the printer is turned
on.
e) If ink is cold, let it warm to room temperature
before using (recommended: 4 hours or
more).
f) Do not touch green IC chip on the chip unit.
g) Replace carriage encoder as needed.
h) Replace ink supply tank as needed.
i) Replace damper kit as needed.
j) Replace pump cap as needed.
k) Replace ink holder as needed.
Note: See the Maintenance section of your User's
Guide for in-depth maintenance instructions to
best maintain your investment.
3) Any damage caused by third-party software,
applications, parts, components or peripheral
devices added to the product after its shipment
from Epson (for example, dealer- or user-added
boards, components, ink delivery systems, or
cables).
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