Whirlpool MH7110XB Use And Care Manual page 55

If You Need Assistance
or Service
This section is designed to help you save the cost of a service call. Part 1 of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, please provide a detailed descrip-
tion of the problem, your appliance's complete model and serial numbers, and the purchase
date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance ...
Performance problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
PROBLEM
Nothing will
operate
The microwave
oven will
not run
POSSIBLE CAUSE
The unit is not wired into a
live circuit with the proper
voltage.
A household fuse has blown
or a circuit breaker has tripped.
The electric company has
experienced a power failure.
SOLUTION
Contact a qualified Whirlpool service
technician to wire unit into a live
circuit with the proper voltage. (See
Installation Instructions.)
Replace household fuse or reset
circuit breaker.
Check electric company for a power
failure.
You are using the oven as a
timer.
If you are using the Tempera-
ture Probe, probe is not
plugged tightly into its socket.
The door is not firmly closed
and latched.
You did not touch START/
ENTER.
You did not follow directions
exactly.
An operation that was pro-
grammed earlier is still
running.
Touch TIMER OFF to cancel the
Minute Timer.
Plug Temperature Probe tightly into
its socket.
Firmly close and latch door.
Touch START/ENTER.
Check instructions for the function
you are operating.
Touch OFF/CANCEL to cancel
previous programming.
continued on next page
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