Trou Bleshooting; Assistance Orservice - Whirlpool Gold GEX9868JQ1 Use & Care Manual

Electronic electric and gas dryers
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Stains on load or color change
Was dryer fabric softener properly used?
Add dryer fabric softener sheets at the beginning of the cycle
when the load is cold. Do not add fabric softener sheets to a
warm load.
Ware items soiled when placed in the drye_
Items should be clean before being dried.
Were item• properly sorted?
Sort light colors from dark colors. Sort colorfast items from
noncolorfast
items.
Items shrinking
ASSISTANCE ORSERVICE
Before calling for assistance or service, please check
"Troubleshooting."
It may save you the cost of a service call. If
you still need help, follow the instructions
below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
ff you need replacement
parts
If you need to order replacement parts, we recommend that you
only use FSP ®factory specified parts. These parts will fit right and
..................................................
work right
because
they are made with the same precision
used
Was the dryer overloaded?
Dry smaller loads that can tumble freely.
Did the load overdry?
Check the manufacturer's
care label. Match dryer setting to
load type (Bee "Drying, Cycle and Temperature Tips").
Loads are wrinkled
Was load removed from dryer at the end of the cycle?
Remove load as soon as tumbling stops.
Was dryer overloaded?
Dry smaller loads that can tumble freely.
Did the load overdry?
Check the manufacturer's clare label. Match dryer setting to
load type. (see "Drying, Cycle and Temperature Tips").
Odors
If the dryer is electric, is it being used for the first time?
The new electric heating element may have an odor. The odor
will be gone after the first cycle,
If the dryer is gas, there may be a gas leak:
Turn off the gas supply line, leave your house and then call
your local gas company.
Have you recently been painting, staining or varnishing in
the area where your dryer is located?
If so, ventilate the area. When the odors or fumes are gone
from the area, re-wash the clothing and then dry it.
Garment damage
Check the following:
Were zippers, snaps, and hooks left open?
Were strings and sashes tied to prevent tangling?
to build every new WHIRLPOOL GOLD _appliance. To locate
factory specified
replacement parts in your area, call our
Consumer Assistance Center at 1-800-253-1301,
or your nearest
designated service center.
For assistance
Call the Whirlpool Consumer Assistance Center
toll free: 1-800-253-1301.
Our consultants provide assistance with:
Features and specifications
on our fuU line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further
assistance
If you need further assistance, you can write to Whirlpool with
any questions or conc_,ns at:
Whirlpool Corporation
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Were care label instructions fo(Iowed?
Were items damaged before drying?
13

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