Troubleshooting - ProForm CROSSWALK 380 User Manual

TROUBLESHOOTING
Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and
follow the steps listed. If further assistance is needed, see the back cover of this manual.
PROBLEM: The power does not turn on
SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor
is plugged into a properly grounded outlet (see page 14). Use only a single-outlet surge suppres-
sor that meets all of the specifications described on page 14. IMPORTANT: The treadmill is not
compatible with GFCl-equipped outlets.
b. After the power cord has been plugged in, make sure that the key is inserted into the console.
C.
Check the reset/off circuit breaker located on the
treadmill frame near the power cord. If the switch
protrudes as shown, the circuit breaker has tripped.
To reset the circuit breaker, wait for five minutes,
and then press the switch back in.
Tripped
Reset
PROBLEM: The power turns off during use
SOLUTION: a. Check the reset/off circuit breaker (see the drawing above). If the circuit breaker has tripped, wait
for five minutes and then press the switch back in.
b. Make sure that the power cord is plugged in.
c. Remove the key from the console. Reinsert the key into the console.
d. If the treadmill still will not run, please see the back cover of this manual.
PROBLEM: The console displays remain lit when you remove the key from the console
SOLUTION: a. The console features a display demo mode, designed to be used if the treadmill is displayed in a
store, If the displays remain lit when you remove the key, the demo mode is turned on. To turn off
the demo mode, hold down the Stop button for a few seconds, If the displays are still lit, see THE
INFORMATION MODE on page 19 to turn off the demo mode.
PROBLEM: The displays of the console do not function properly
SOLUTION: a. Remove the key from the console and UNPLUG THE
POWER CORD. Remove the three indicated M4.2 x a
19mm Hood Screws (20) and two M5,5 x 25mm
Screws (25). Then, carefully remove the Motor Hood
(65).
22