Trouble Checks - RCA E13321 Owner's Manual

Thomson
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Trouble Checks
You may have problems that can be fixed with a few minor adjustments.
Look for the
type of problem you are having below and then try the suggestions to get your TV
going again. For warranty information, see page 25.
TV Trouble
TV will not turn on
Controls don't work
Intermittent or no remote
Tarns off while playing
Turns on unexpectedly
Blank screen
Checks and Adjustments
• Check to make sure it is plugged in.
• Check the wall receptacle (or extension cord) to make sure it is "live" by plugging in
something else.
• Maybe batteries in remote are "dead". Try using the POWER button on TV.
* Maybe remote control was not aimed at remote sensor.
• Try unplugging set for 15 minutes and then turning it ,an again.
• Maybe something was between the remote and the remote sensor.
• Maybe batteries in remote are weak or dead. Try replacing batteries.
• Maybe batteries were installed incorrectly. Try replacing batteries correctly.
• Sleep Timer function may have been activated.
• If TV turned on because of alarm, it will automatically turn off after one hour.
• Electronic protection circuit may have been activated because of a power surge. Wait
30 seconds and then turn on again. If this happens frequently, the voltage in your
house may be abnormally high.
• Alarm function may be turned on.
• Try another channel.
• Maybe FM radio is selected. Try pressing DISPLAY button on the remote.
No sound, picture okay
• Maybe sound is muted. Try pressing VOL up button to restore sound.
• If headphones are connected, sound from TV speaker,; will be muted.
Can't select certain channel
No picture, no sound
Sound okay, picture poor
Picture okay, sound poor
hnproper color in one or more areas of
tbe picture
Closed captioning doesn't work
• Channel may not be in channel memory. Try using number buttons.
• If using VCR, check to make sure TWVCR switch on VCR is in correct position.
• To select cable-TV channels over 99 (up to 125), press and hold number button I until
1-- appears on the screen. Then press the other two numbers.
•If watching VCR (connected through antenna input), make sure TV is tuned to
channel 3 or 4-same as CH3/CH4 switch on VCR. Also check to make sure TV/VCR
switch on VCR is in correct position.
•Maybe FM radio is turned on but not tuned to an active station. Press DISPLAY on
remote.
•Check antenna connections.
•Try adjusting SHARPNESS function to improve weak signals.
•Try another channel.
•Try unplugging set for a minimum of 15 minutes and 'hen turning it on again. For
best results you should place the set in the position you will be watching it before you
plug it back in.
• Make sure closed captioning is turned on to either CI or C2.
•Closed captioning appears on the screen only if the program being broadcast has
closed captioning.
23

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