Using Smartdiagnosis - LG DLE1101W Owner's Manual
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Also See for DLE1101W:
- Owner's manual (72 pages) ,
- Specifications (2 pages) ,
- Service manual (40 pages)
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36 USING SMARTDIAGNOSIS
_M
USING
SMARTDIAGNOSIS
"rM
.........
@NOTE
..................................................................................................................................................................
- Only use this feature when instructed
to do so by the call center. The transmission
sounds similar to a fax machine,
and so has no
meaning
except to the call center.
- SMARTDIAGNOSIS
TM
cannot be activated if the dryer does not power up. If this happens, then troubleshooting
must be done without
SMARTDIAGNOSISTR
- SMARTDIAGNOSIS
TM
is a troubleshooting
feature designed
to assist, not replace, the traditional
method
of troubleshooting
through
service calls. The effectiveness
of this feature depends
upon various factors, including,
but not limited
to, the reception
of the
cellular
phone being used for transmission,
any external
noise that may be present during
the transmission,
and the acoustics
of the
room where the machine
is located.
Accordingly,
LG does not guarantee
that SMARTDIAGNOSIS
TM
would
accurately
troubleshoot
any given issue.
If you experience
problems
with your dryer, call 1-800-243-0000
(1-888-542-2623
in Canada). Follow the call center agent's instructions,
and do the following
steps when requested:
1. Press _
to turn on the dryer.
Do not press any other buttons.
2. When instructed
to do so by the call center, place the mouthpiece
of your phone very close to the POWER button.
3. Press and hold _
for three seconds, while holding
the phone
mouthpiece
to the icon or POWER button.
4. Keep the phone in place until the tone transmission
has finished. This takes about
17 seconds, and the display will count down the
time.
, For best results, do not move the phone while the tones are being transmitted.
, If the call center agent is not able to get an accurate
recording
of the data, you may be asked to try again.
, Pressing the POWER button
during
the transmission
will shut offthe
SMARTDIAGNOSIS'R
5. Once the countdown
is over and the tones have stopped,
resume your conversation
with the call center agent, who will then be able
to assist you using the information
transmitted
for analysis at the call center.
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