KitchenAid KDRP407H Use And Care Manual page 30

Professional dual fuel range
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• Y roubleshooting
This section
is designed
to help you save the cost of a service
call. It outlines
possible
problems,
their causes,
and actions
you can take to solve each problem.
If you still need
assistance
or service,
call our Consumer
Assistance
Center
(in the U.S.A.,
see page 33; in
Canada,
see page 34) for help or calling
for service.
Please
provide
a detailed
description
of
the problem,
your appliance's
complete
model and serial numbers,
and the purchase
or
installation
date. (See the "A Note to You" section.)
This information
will help us respond
properly
to your request.
PROBLEM
POSSIBLE
CAUSE
WHAT TO DO
Nothing will
operate
The oven will
not operate
Burner
fails to
light
The unit is not wired into a live
circuit with proper voltage.
A household
fuse has blown
or a circuit breaker
has
tripped.
The unit is not properly
connected
to gas supply.
You have not set the
electronic
control correctly.
You have programmed
a
delayed
start time.
Wire the unit into a live circuit with
proper voltage.
(See Installation
Instructions.)
Replace
household
fuse or reset
circuit breaker.
Contact
a designated
servicing
outlet to reconnect
range.
Refer to the section
in this manual
describing
the function
you are
operating.
Wait for the start time to be reached
or cancel and reset the controls.
The unit is not plugged
in or
wired into a live circuit
or
circuit with proper voltage.
Plug unit into a properly
grounded
outlet. Wire the unit into a live circuit
with proper voltage.
(See installation
instructions.)
A household
fuse has blown
or a circuit breaker
has
tripped.
Replace
household
fuse or reset
circuit breaker.
The burner ports are clogged.
Clean with a straight
pin. (See
page 11 .)
Burner
flames
are uneven
The burner ports are clogged.
The burner cap is not in
position.
Clean with a straight
pin. (See
page 11 .) If this fails, call for service.
Make sure the burner
cap is properly
seated on the burner head.
Burner
flames
lift off ports, are
yellow,
or are
noisy when
turned
off,
The air/gas mixture
is
incorrect.
Follow instructions
on page 12,
"Adjusting
the height of top burner
flame." If this does not work, call
service
technician
to check
mixture.
Burner
makes
The burner is wet from
Let dry.
popping
noises
washing.
when on
3O

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