Kenmore 41797962702 Use And Care Manual page 13

OCCURRENCE POSSIBLE CAUSE
WASHER = OPERATING
(continued)
SOLUTION
Washer does not start Cycle selector is not in correct position. Move indicator clockwise slightly. Pull out knob.
(continued).
Motor is overheated. Washer motor will stop if it becomes overheated. It will
automatically restart after a cool down period of up to
30 minutes (if washer has not been manually turned
off).
Washer won't spin. Lid is not completely closed. Close lid completely. Safety lid lock must not be broken.
Residue left in tub. Heavily soiled items. Wipe tub with a nonabrasive household cleanser, then
rinse. Shake or brush excess dirt and sand from items
before washing.
WASHER = WATER
Wash load too wet after Washer is overloaded. Do not overload washer. See Washing Procedures.
spin.
Load is out of balance. Rearrange load to allow proper spinning.
Drain hose is kinked. Straighten drain hose.
Water does not enter Water supply is not adequate in area. Check another faucet in the house. Wait until water
washer or it enters slowly, supply and pressu re increase.
Water supply faucets are not completely open. Fully open hot and cold faucets.
Water is being used elsewhere in the house. Water pressure must be at least 30 psi (260 kPa). Avoid
running water elsewhere while washer is filling.
Water inlet hoses are kinked. Straighten hoses.
Water level does not cover Washer is overloaded. Do not overload washer. When control is set at highest
load. fill level, dry load level should not be higher than top row
of circular holes in wash tub.
Warm or hot water is not Hot water heater is set too low or is a Measure hot water temperature at nearby faucet with
hot enough, distance from laundry center, candy or meat thermometer. Water temperature should
be at least 120% (49°C). Adjust water heater as
necessary.
Hot water is being used elsewhere in
the house.
Avoid using hot water elsewhere before or during
washer use. There may not be enough hot water
available for proper cleaning. If problem persists, your
hot water system may be unable to support more than
1 use at a time.
To conserve energy, the temperature of See Operating Instructions for your washer
the hot wash is regulated.
Water in washer does not Drain hose is kinked or clogged. Clean and straighten the drain hose.
drain or drains slowly.
Water leaks. Loose fill hose connection at faucet or Check and tighten hose connections. Install rubber
washer, sealing washers provided.
House drain pipes are clogged. Unclog drain pipes. Contact plumber if necessary.
Oversudsing. Use less detergent.
Incorrect wash and rinse Hot and cold water hoses are connected Connect hot water hose to hot water faucet and cold
temperatures, to wrong supply faucets, water hose to cold water faucet.
Water is entering washer
but tub does not fill
Drain hose standpipe is incorrect height.
13
Standpipe must be a minimum of 33" (83.82 cm) high
to prevent siphoning. See INSTALLATION
INSTRUCTIONS.