Troubleshooting Tips - GE GXSF39E Owner's Manual & Installation Instructions

Before you call for service...
Troubleshooting tips
Save time and money! Review the chart on following pages first
and you may not need to call for service.
NO SOFt WATER--Most Common Problems:
Check the following before calling for service.
* Not enough salt--should be at least 1/3 full.
• Bypass valve in "Bypass" position
knob should be in the "OUT" (service) position.
• Hardness setting too low--check hardness setting and adjust. Verify, hardness of
supply water fiom local water conlpany, water test or call tile (;E Answer Center
• Salt Bridge--salt solidifies above water level so that brine water is not in contact
with salt. See tile Breaking a Salt Bridge section.
Problem Possible Causes What To Do
No so#water Faucet or fixture where sample was •
taken not plumbed to soft water
NOTE." Be sure sample is from a faucet
that doesnot mix soft and hard water.
Forexample,a singlelever kitchen faucet,
if the cold side is plumbedto hard water.
To consex_:e salt, tile installer ma) ha\re isolated some f/XttlFeS
(outside flmcets, toilets, etc.) fl'om soft watex; From the outlet
of the water softening s):steln, trace the water flow path,
in house I)hmd)ing.
If soft v,:amr is not direcmd
to a fimcet
or fixtm'e where wanted, consult a plmnber
No salt in the brine taxfl¢ or
salt bridged
Check fl_i" a salt bridge oi; if the tank is erupt); refill with
recommended salt. Press (tar 3 seconds) the
RECHARGE @
button to strut an immediate rechmge and restore
soft wamr sui)pl}:
Transformer unplugged at wall outlet or
power cable to softener not commcted.
Fuse blown or circuit breaker popped
on circuit to electrical outlet.
Electrical outlet on a circuit that can
be switched off
" Check flw a loss of electrical power to the water soflelfing
s)'steul, due to auy at these conditions aud correct as ueeded.
With the power sui)ply restored, observe the fi_ceplate time
display and read
Programming the
Controlsection.
NOTE:Theelectrical outlet for the softenershouldbe continuously
live so it cannot be accidentally switched off
Mmmal bypass valve in
bypass position
" Be sm'e the b)])ass xalxe stem is positioned propefl}; with the
knob in the OUT position. Observe instructioi_s on the decal
at the end of the stem,
Valve drain hose pinched, plugged,
elevated too high or otherwise
restricted
" An} restriction in this drain hose may prexent proper
operation of the uozzle aud xeutufi aud reduce or l)rexeut
blJue draw dulJug recharoe
Nozzle mid venturi dirty, incorrectly
assembled or dmnaged
• Reti_r to Cleaning the Nozzle and l/enturiAssemblyiustructious.
With water pressure to the water softening system off, rake
the nozzle assembly apart. Inspect, clean and replace as
needed. Any tbreigi_ particle(s), scratches, nicks, etc., in the
passages can prevent operation. Be sure holes in fl_e g_lsket are
cenmred over holes in the housing.
2O