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Symptom
It takes some time to
play back photos on
card.
When the camcorder is connected to a PC
Symptom
No drive icon
appears on the PC.
An error occurs
while playing back
movies recorded on
the camcorder using
the PC.
The software does
not run correctly on
the PC.
An error occurs
during writing to a
disc.
Transfer of images
stops.
The BD/DVD drive
of the PC cannot be
used after the
provided software
was installed.
An error appears
when starting
ImageMixer 3 HD
Edition for BDCAM.
Cause and Correction
Stills with a large number of pixels will take more time to
appear.
Cause and Correction
The camcorder is not turned on.
Check the power supply.
Turn the PC off and disconnect the PC connection cable.
Then turn the PC back on and reconnect the cable.
Make sure the cable is connected properly to both the PC
and the camcorder.
Playing back Hi-Vision (HD) movies requires high data
processing power. Quit other applications and play back
again.
Turn the PC and camcorder off, and try again.
The temperature of the camcorder is too high due to
continuous operation.
Disconnect the camcorder from the PC, remove the disc
from the camcorder, and then turn it off. After a few
moments, connect them again and write to a brand-new
disc.
Is the disc scratched or dirty?
Clean the disc.
Do you use another software application to edit/write BD/
DVD? There may be a conflict between that software and
the ImageMixer 3 HD Edition for BDCAM software.
This problem may be solved if you update the other BD/
DVD editing/creating software of your PC.
Make sure that your PC display adapter (video card)
®
conforms to Direct X
9.0c.
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