Service - Escort Passport 8500 Owner's Manual

Service Procedure
If Your Passport ever needs service,
please follow these simple steps:
1
Check the troubleshooting section of
this manual. It may have a solution to your
problem.
2
Call us at 1-800-543-1608. We may be
able to solve your problem over the phone.
If the problem requires that you send your
Passport to the factory for repair, we will
provide you with a Service Order Number,
which must be included on the outside of
your shipping box.
Enclose The Following Information
With Your Passport :
• Your Service Order Number
• Your name and return address
• Your daytime telephone number
• A description of the problem you are
experiencing.

Service

Out Of Warranty Repairs
For out of warranty repairs, include prepay-
ment in the amount you were quoted by
the Escort Customer Service Representative.
If the detector has been damaged, abused or
modified, the repair cost will be calculated
on a parts and labor basis. If it exceeds the
basic repair charge, you will be contacted
with a quotation. If the additional payment
is not received within 30 days (or if you
notify us that you choose not to have your
Passport repaired at the price quoted), your
Passport will be returned, without repair.
Payment can be made by check, money
order, or credit card.
Mail Passport and Power Cord To:
ESCORT
Customer Service Department
Service Order Number ______________
5440 West Chester Road
West Chester, Ohio 45069
For your own protection, we recommend
that you ship your Passport postpaid and
insured. Insist on a proof of delivery, and
keep the receipt until the return of
your Passport.
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