C7000 Series Color LED Page Printer SERVICE MANUAL OkiData 01-23-2001 based on Rev.4 1 / 186 41316401TH Rev.4A...
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Document Revision History Corrected items Person in Rev.No. Date charge Page Description of change 2000-05-29 ISSUE E4 Yamazaki 2000-05-31 E4 Murakami 2000-12-04 NIP9 Yamazaki 2000-12-15 NIP9 Yamazaki 41316401TH Rev.4...
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• In preparing the document, efforts have been made to ensure that the information in it is accurate. However, there may be errors in the document. Oki Data assumes no responsibility for any damage resulting from, or claimed to be the results of, those repairs, adjustments or modifica- tions to the printers which are made by users using the manual.
Printer Configuration The inside of the printers is composed of the followings: • Electrophotographic Processor • Paper Paths • Controller Block (CU and PU) • Operator Panel • Power Units (High Voltage Unit and Low Voltage Unit) Figure 1-2 shows the printer configuration. Figure 1-2 41316401TH Rev.4...
Option Configuration The following options are available for the C7000 Series of printers. 2nd Tray/ 3rd Tray Duplex Unit Expansion Memory 64/128/256 MB Internal Hard Disk OkiLAN 6200e NIC 41316401TH Rev.4...
Specifications (1) External Dimensions Height: 16.9 in. Width: 16.9 in. Length: 24.4 in. (2) Weight 92.5 lbs. (3) Papers Type: Ordinary paper, Transparencies (Recommended: MLOHP01) Size: Postal card, Legal 13" or 14", Executive, A4, A5, B5, A6 (Only the 1st tray and the front feeder support A6 and postal-card sizes.) Weight: 1st tray 55 kg to 90 kg (64 to 105g/m Front feeder 55 kg to 140 kg (64 to 163g/ m...
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(12) Temperatures and Relative Humidities Temperature Temperature Condition Temperature (˚F) Temperature (˚C) Remark Operation 50 to 89.6 10 to 32 17 to 27˚C (Temperatures to assure full color print quality) Non-Operation 32 to 109.4 0 to 43 Power-off Storage (Max. One Year) -14 to 109.4 -10 to 43 With drum and toner...
OPERATION DESCRIPTION The C7000 Series of printers, tandem color electrophotographic page printers, adopt technologies such as an LED array, OPC, dry single-component non-magnetic developing, roller transfer and heat-compression fusing. A black-writing printing method by shedding light on print areas is used. Figure 2-1 provides the block diagram of the printers.
Main Board (CRM PWB) Figure 2-2 provides the block diagram of the main control board (CRM PWB). Figure 2-2 13 / 41316401TH Rev.4...
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The IDE HDD is used for storing font data, spooling edited video data and registering form data. (10) PCI Bus Option Two PCI I/F slots are provided for option board use. The bus, which uses an Oki Data original connector, can accept an Ethernet board. (11) Host Interface...
CPU (MSM66Q577), general LSI chip, flash ROM, EEPROM, pulse motor drivers and a video memory (see Figure 2-4). This, a 16-bit CPU with an AD converter containing 126-Kbyte ROM (OKI MSM66Q577), controls the entire system. General LSI...
Flash ROM The flash ROM (29F400-70) is of 4-Mbits, and PU programs are stored in it. EEPROM The EEPROM (NM93C66N-NW) is of 4-Kbits, and mounted on the board with an IC socket. Correction values are stored in it. Pulse Motor Driver The pulse motor driver (A2919SLBTR, A2918SWV) drives the eight pulse motors to revolve the EP and transport media.
2.4.1 Electrophotographic process Electrophotographic process The following is the outline of electrophotographic process: 1 Charging DC voltage is applied to the charging roller and the surface of the OPC drum is negatively and evenly charged. 2 Exposure The LED head, under image signals, emits light to the negatively charged surface of the OPC drum.
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Charging Negative DC voltage is applied to the charging roller contacting the surface of the OPC drum. Power Charging roller unit OPC drum Exposure The negatively charged surface of the OPC drum is radiated with light from the LED head. The negative charge of the radiated portions of the drum surface attenuates in response to the intensity of the light and a latent electrostatic image responsive to the potentials of the surface is formed on the drum surface.
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Development By the adhesion of toner to the latent electrostatic image on the drum surface, the image is changed to an image of its toner. The development is processed at the contact portion between the OPC drum and the developing roller. 1 The sponge roller causes toner to adhere to the developing roller.
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Transfer The transfer roller, which is made of conductive sponge, presses paper against the surface of the OPC drum and brings the paper into intimate contact with the drum surface. The paper is placed on the drum surface, and positively (opposite to the charge of the toner) charged by the transfer roller on its back.
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Cleaning Non-fused, residual toner on the OPC drum is scraped with the cleaning blade and collected in the waste toner area of the toner cartridge. Waste toner area Cleaning Residual toner on the transfer belt is scraped with the cleaning blade and collected in the waste toner box of the transfer belt unit.
2.4.2 Paper running process Figure 2-5 shows the traveling of paper in the C7000 Series of printers. Registration roller Assy (B) Unit Fuser Face-down stacker Head Hopping roller Heat roller Eject roller Multipurpose tray Registration roller Assy (A) Belt unit Low voltage Backup roller power supply...
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Paper Feed from Tray 1. The running of the feed motor in the arrow direction (a) drives the feed roller and the nudger roller. This operation feeds paper from the tray. 2. After the beginning of the paper turns the entrance cassette sensor on, the paper is advanced a fixed length.
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Paper Feed from Multipurpose Tray (MT) 1. The release lever usually pushes down the hopping plate to a position that turns microswitch on (Figure 2-7-a). 2. The running of the motor in the (a) direction drives the MT feed roller and turns the cam. The cam pushes the release lever and the hopping plate picks up paper sent out by the MT feed roller (Figure 2-7-b), where the registration roller Assy (B) does not move because its one-way clutch gear (1) idles.
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Transport Belt 1. The running of the transport belt motor in the arrow direction (a) drives the transport belt. The belt unit sits with one transport roller immediately below each color’s drum, and the transport belt between them. By the application of a fixed voltage, the transport belt and the transport roller feed paper on the transport belt into the fuser unit, transferring a toner image on each color’s drum.
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Driving and Up-and-Down Movements of I/D Unit 1. The I/D unit driving and up-and-down movements are effected by a single-pulse motor. The running of the main motor in the arrow direction (a) turns the lever 1 to the left. Then, the lever 2 that was lifted by the lever 1 lowers to move down the I/D unit.
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Fuser Unit and Paper Ejection 1. A single-pulse motor drives the fuser unit and the eject rollers. In response to the running of the heat motor in the arrow direction (a), the heat roller turns. This roller fuses a toner image to paper by heat and pressure. 2.
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Duplex Unit 1. When the duplex unit receives an instruction from the printer to print on both sides of a sheet of paper, the solenoid opens the separator after the completion of one side printing of a sheet of paper sent from the tray. The path is switched to that to the duplex unit. At this time, as the roller (1) turns in the direction of the arrow “a,”...
Sensor 2.5.1 Paper related sensors Paper eject roller Stacker full sensor MT feed roller Entrance belt sensor C drum M drum Y drum K drum Heat roller Pinch roller 2 Driving roller Exit sensor Pinch roller 1 Driving roller Registration roller A Backup roller Belt cleaning blade Transport belt...
2.5.2 Other sensors Paper Empty sensor This sensor checks whether the paper cassette is empty. Paper Near sensor This sensor checks whether the paper cassette is near empty. MT Paper Empty sensor This sensor checks whether paper exists in the front feeder. MT Hopping switch This microswitch checks whether the front feeder table is in the up position or in the down position.
Color Misalignment Correction Each of the C7000 Series of printers is equipped with 4 ID units and LED heads, which can cause color misalignment. This color misalignment is automatically corrected as follows: Color alignment to be corrected 1 Color misalignment in X-axis direction (Positional error caused by LED head) 2 Color misalignment in slanting direction (Positional error caused by LED head) 3 Color misalignment in Y-axis direction (Positional error caused by I/D unit and LED head) Correcting...
Paper Jam Detection The C7000 Series of printers detect paper jams after power-on and during printing. When a paper jam occurs, the printing operation is immediately suspended. After the cover is opened and the jammed paper is removed, closing the cover resumes the printing. Classification/Belt ERROR Error Condition...
Cover-Open When the top cover of the printer is open, the cover-open microswitch turns off to cut the high voltage power and output of not less than 32V. At the same time, the CPU receives CVOPN signals for indicating the status of the microswitch to handle the cover-open. When the front cover is open, the microswitch also turns off and the 32V power to the duplex unit is cut.
2.10 Toner Low Detection • Structure The toner low detection device consists of the stirring gear that revolves at a constant speed, the stirring bar, and the magnet on the stirring bar. The stirring bar turns in synchronization with the protrusion of the stirring gear. Stirring gear Protrusion Stirring bar...
Toner Full Condition (12PPM) t1<1.08 TNRSNS T=2.3 Toner Low Condition (12PPM) t1>1.08 TNRSNS T=2.3 • When the toner low condition is detected 20 consecutive times, toner low is determined. (The toner low message is displayed when about 500 A4 sheets at 5% density have been printed after toner low had been detected.) •...
2.12 Operation at Power-on 2.12.1 Self-diagnostic test Initial test The followings are automatically performed at power-on. (a) ROM check (b) RAM check (c) EEPROM check (d) Flash ROM check ROM check ROM is checked by calculating a HASH value. RAM check (a) RAMs are by type.
2.13 Color Misalignment Detection Reflection-type optical sensors for detecting color misalignment (Z71-PCB) are mounted on the belt at the right and left ends, respectively, in front of the toner scraping (cleaning) blade which is at the back of the belt unit. The color misalignment detection pattern is printed on the belt at each of the right and left ends and, by reading the patterns by the reflection-type optical sensors, the misalignment amounts are measured with respect to Black to determine correction values.
2.14 Version Read of Units Replaced Periodically The version of each of the I/D, fuser unit and belt unit which are replaced periodically is determined whether it is new or previous according to whether the fuse in it is conducting or out of conduction. When the fuse is conducting, the unit is decided that it is new.
PARTS REPLACEMENT This section describes the procedure for replacing the parts, assemblies and units in the field. The replacing procedure is given for detachment. To attach, use the reverse procedure. Precautions in Replacing Parts Before replacing the parts, be sure to remove the AC cable and the interface cable. (a) To remove the AC cable, always use the following procedure.
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[Maintenance Tools] Table 3-1 lists tools necessary to replace the FRU's (Field Replaceable Units). Table 3-1 Maintenance Tools Maintenance Tools Q' ty Use for Remark No. 1-100 Philips Screws of 2 to 2.5mm screwdriver No. 2-200 Philips Screws of 3 to 5mm magnetic screwdriver No.
Replacing Parts This section describes how to replace the parts and assemblies shown in the following disassembling system diagram. C7000 41256201 Print Engine Controller PWB (3.3.23) LED Assy (3.3.2) 40737401 Low Voltage Power Supply (3.3.36) 40737601 High Voltage Power Supply (3.3.37) 40839001 4PP4122-1217P001 Cassette Guide...
3.3.2 LED Assy/ LED Assy Spring (1) Open the top cover 1. (2) Remove the three cables, and unhook the LED Assy 2 at two places to demount it (the two springs 3 become detached together with the LED Assy 2). (3) Remove the LED connector 4.
3.3.3 Top Cover Unit (1) Remove the top cover (see section 3.3.1). (2) Remove the rear cover (see section 3.3.10). (3) Remove the left side cover (see section 3.3.12). (4) Remove the right side cover (see section 3.3.13). (5) Remove the shield plates A and B (see section 3.3.22), and unplug the connector to separate the top cover.
3.3.4 Control Panel Assy/ Control Panel Bezel/ LED Control PWB/ Toner Sensors/ Stacker Full Sensor/ Control Panel/ Control Panel Tape Harness/ Eject Rollers (1) Detach the control panel bezel placed in the control panel Assy 2. (2) Remove the screw 1 to demount the control panel Assy 2. (3) Detach the control panel tape harness D.
3.3.5 Top Cover Handle/ Top Cover Latch/ Top Cover Latch Spring (1) Remove the two screws 1 to detach the top cover handle 2 and disengage the top cover latch 3 (at the same time, the two top cover latch springs 4 become detached). Figure 3-3-5 Top Cover Handle/ Tope Cover Latch/ Top Cover Latch Spring 55 / 41316401TH Rev.4...
3.3.7 Cassette Assy/ Front Cover Assy/ Front Cover Inner Baffle (1) Detach the cassette Assy 1. (2) Open the front cover 2, and disengage it at two places to detach it. (3) Detach the front cover inner baffle 3. Figure 3-3-7 Cassette Assy/ Front Cover Assy/ Front Cover Inner Baffle 57 / 41316401TH Rev.4...
3.3.8 Retard Pad Assy/ Retard Pad Assy Spring (1) Remove the cassette 1. (2) Detach the retard pad Assy 2 (at the same time, the spring 3 becomes detached). Figure 3-3-8 Retard Pad Assy/ Retard Pad Assy Spring 58 / 41316401TH Rev.4...
3.3.10 Rear Cover (1) Remove the left side cover (see section 3.3.12). (2) Remove the four screws 2 to detach the rear cover 1. Note! When attaching the rear cover, take care not to allow the spring 3 to get caught in parts. Figure 3-3-10 Rear Cover 60 / 41316401TH Rev.4...
3.3.11 Face-Up Tray (1) Open the face-up tray 1 in the arrow direction, and disengage it at two places to detach it. Figure 3-3-11 Face-Up Tray 61 / 41316401TH Rev.4...
3.3.12 Left Side Cover (1) Open the top cover 1. (2) Open the front cover 2 and undo the screw 3. (3) Remove the four screws 4 to detach the left side cover 5. Figure 3-3-12 Left Side Cover 62 / 41316401TH Rev.4...
3.3.13 Right Side Cover (1) Open the top cover 1. (2) Open the front cover 2 and undo the screw 3. (2) Remove the four screws 4 to detach the right side cover 5. Figure 3-3-13 Right Side Cover 63 / 41316401TH Rev.4...
3.3.14 Multipurpose Tray Assy/ Multipurpose Tray Cover Assy/ Links/ Multipurpose Tray Top Cover/ Multipurpose Tray Drive Gear (1) Remove the left side cover (see section 3.3.12). (2) Remove the right side cover (see section 3.3.13). (3) Remove the left plate Assy (see section 3.3.22). (4) Remove the three screws 1 to detach the multipurpose tray top cover 2.
3.3.15 Drum Contact Assys (1) Insert a flatblade screwdriver between the printer case and the drum contact Assy 1 to demount the drum contact Assy 1. Figure 3-3-15 Drum Contact Assys 65 / 41316401TH Rev.4...
3.3.16 Registration Roller Assy (A)/ Registration Drive Gear (A) (1) Remove the left side cover (see section 3.3.12). (2) Remove the right side cover (see section 3.3.13). (3) Remove the multipurpose tray (see section 3.3.14). (4) Remove the four screws 1 to demount the registration roller Assy (A) 2. (5) Remove the E ring 3 to detach the registration gear (A) 4.
3.3.17 Registration Roller Assy (B) (1) Remove the cassette Assy. (2) Open the front cover. (3) Remove the right side cover (see section 3.3.13). (4) Remove the left plate Assy (see section 3.3.22). (5) Remove the registration clutch (see section 3.3.18). (7) Unscrew the four screws 1, and pull out the registration Assy (B) 1 in the arrow direction.
3.3.18 Registration Clutch and Registration Motor Assy (1) Remove the left side cover (see section 3.3.12). (2) Remove the left plate Assy (see section 3.3.22). (3) Remove the connector and the E ring 1, then remove the two screws 3, the earth 4 and the registration clutch 2.
3.3.19 Main Cooling Fan (1) Unhook the connector (1), and remove the screw (2) and the cooling fan (3). Note! When attaching the cooling fan, observe its correct orientation. Outlet Figure 3-3-19 Main Cooling Fan 69 / 41316401TH Rev.4...
3.3.20 Color Registration Sensor Assy (1) Remove the two screws 1 and the two connectors to demount the color registration sensor Assy 2. (2) Remove the earth plate B 3. Connectors Figure 3-3-20 Color Registration Sensor Assy 70 / 41316401TH Rev.4...
3.3.22 Electrical Chassis Cooling Fan (1) Unscrew the screws 1 to remove the plate A 2. (2) Unscrew the screws 3 to remove the shield plate B 4. (3) Remove the printer engine controller PWB (see section 3.3.30). (4) Unscrew the screws 5 to remove the shield plate 6. (5) Unscrew the screws 7 to demount the electrical chassis cooling fan 8.
3.3.23 Printer Engine Controller PWB (1) Remove the right side cover (see section 3.3.13). (2) Remove the left plate Assy (see section 3.3.22). (3) Remove the five screws 1 and all the connectors to demount the printer engine controller PWB 2. Figure 3-3-23 Printer Engine Controller PWB 73 / 41316401TH Rev.4...
3.3.24 Printer Unit Chassis (1) Unscrew the two screws 1 and remove the AC inlet 2. (2) Unscrew the four black screws 3 and five screws 4 to detach the printer unit chassis 5. (3) Unscrew the four black screws 6 and remove the left top cover spring Assy 7. (4) Unscrew the four black screws 8 and remove the right top cover spring Assy 9.
3.3.25 Entrance Cassette Sensor Actuator (1) Remove the printer unit chassis (see section 3.3.24). (2) Turn over the main chassis. (3) Remove the two clamps with needlenose pliers to detach the entrance cassette sensor actuator 1. Main chassis Figure 3-3-25 Entrance Cassette Sensor Actuator 75 / 41316401TH Rev.4...
3.3.27 Entrance MT Sensor Actuator and Entrance Belt Sensor Actuator (1) Remove the entrance sensor PWB (R71) (see section 3.3.26). (2) Unlatch and detach the entrance MT sensor actuator 1. (3) Unlatch and detach the entrance belt actuator 2. Figure 3-3-27 Entrance MT Sensor Actuator and Entrance Belt Sensor Actuator 77 / 41316401TH Rev.4...
3.3.28 Fuser Exit Roller (1) Unscrew the two screws 1 to remove the duplex gate solenoid Assy 2. (2) Unscrew the screw 3 to remove the fuser exit roller contact 4. (3) Remove the fuser drive gear -A 5 and fuser drive gear -A 6. (4) Unscrew the screw 7 to remove the fuser drive gear -C 8.
3.3.31 Belt Motor Assy (1) Remove the fuser latching handle (R) (see section 3.3.32). (2) Remove the two screws 1 to detach the two connectors 2. (3) Detach the blt motor Assy 3. Figure 3-3-31 Belt Motor Assy 81 / 41316401TH Rev.4...
3.3.32 Fuser Latching Handle (R) (1) Remove the printer unit chassis (see section 3.3.24). (2) Remove the E ring 1. (3) Remove the fuser latching handle spring 2 to detach the fuser latching handle (R) 3. Figure 3-3-32 Fuser Latching Handle (R) 82 / 41316401TH Rev.4...
3.3.33 Main Motor Assy (1) Remove the belt motor Assy (see section 3.3.31). (2) Remove all the connectors. (3) Remove the four screws 1 to detach the main motor Assy 2. Figure 3-3-33 Main Motor Assy 83 / 41316401TH Rev.4...
3.3.34 Main Feeder Drive Motor (1) Remove the two screws 1 to detach the main feeder drive motor 2. (2) Unscrew the screw 3 to remove the main feeder drive motor bracket 4. (3) Remove the main feeder drive motor gears A 5 and B 6. Figure 3-3-34 Main Feeder Drive Motor 84 / 41316401TH Rev.4...
3.3.35 Contact Assy/ Left Plate Assy (1) Remove the printer unit chassis (see section 3.3.24). (2) Remove the four screws 1 to detach the left plate Assy 2. (3) Remove the screw 3 to detach the contact Assy 4. Figure 3-3-35 Contact Assy/ Left Plate Assy 85 / 41316401TH Rev.4...
3.3.36 Low Voltage Power Supply (1) Remove the printer unit chassis (see section 3.3.24). (2) Unhook the connector 1. (3) Unscrew the screw 2 to remove the earth cable 3. (4) Unscrew the six screws 4 to detach the low voltage power supply 5. Figure 3-3-36 Low Voltage Power Supply 86 / 41316401TH Rev.4...
3.3.37 High voltage power supply (1) Remove the contact Assy (see section 3.3.35). (2) Unhook the connector of the high voltage power supply 2. (3) Remove the two screws 1 to detach the high voltage power supply (2) and the tape harness 3. Figure 3-3-37 High Voltage Power Supply 87 / 41316401TH Rev.4...
3.3.38 Main Feed Assy (1) Remove the printer unit chassis (see section 3.3.24). (2) Remove the low voltage power supply and high voltage power supply (see sections 3.3.36 and 3.3.37). (3) Unscrew the five screws 1 to remove the lower plate 2. (4) Unscrew the four screws 3 to detach the main feed Assy 4.
3.3.39 Cassette/ Left Guide Assy (1) Remove the printer unit chassis (see section 3.3.24). (2) Remove the main feed Assy (see section 3.3.38). (3) Remove the three screws 1 to detach the left cassette guide Assy 2. At the same time, the earth plate 3 becomes detached.
3.3.40 Cassette/ Right Guide Assy (1) Remove the printer unit chassis (see section 3.3.24). (2) Remove the main feed Assy (see section 3.3.38). (3) Remove the five screws 1 to detach the right cassette guide Assy 2. At the same time, the earth plate 3 becomes detached.
3.3.41 Fuser Unit (1) Open the top cover 1. (2) Push the right and left fuser levers (blue) 2 in the arrow direction to detach the fuser unit 3. Figure 3-3-41 Fuser Unit 91 / 41316401TH Rev.4...
3.3.42 Belt Unit (1) Open the top cover 1. (2) Remove the I/D unit. (3) Push the lever (blue) 2 in the arrow direction, raise the handle (blue) and detach the belt unit Handle (blue) Figure 3-3-42 Belt Unit 92 / 41316401TH Rev.4...
3.3.43 Duplex Unit (1) Remove the cassette Assy, the front cover Assy and the front cover inner baffle. (2) Unlatch the rear at the right and left, and pull the duplex unit 1 toward the front. Latch Latch Figure 3-3-43 Duplex Unit 93 / 41316401TH Rev.4...
3.3.44 Guide Rails (L) and (R) (1) Remove the duplex unit (see section 3.3.43). (2) Remove the six screws 1 to detach the guide rails (L) 2 and (R) 3. Figure 3-3-44 Guide Rail (L), (R) 94 / 41316401TH Rev.4...
3.3.45 Duplex Transport Assembly (1) Turn over the duplex transport Assy. (2) Unscrew the three screws 1 and five screws 2 to detach the plate 3. (3) Unplug the connector and detach the mold Assy 4. (4) Detach the two actuators 5. (5) Unscrew the screws 6 and 7 to remove the earth 8.
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Duplex transport sensor Cord duplex connector Assy Idle roller spring Duplex transfer Assy Idle roller Idle roller shaft Figure 3-3-45 Duplex Transport Assembly 96 / 41316401TH Rev.4...
3.3.46 CU Assy (1) Pulling out Controller Board 1. Undo the two screws 1. 2. Pull the controller board 2 out. 3. Place the controller board 2 on a flat table. (2) Detaching Fan 1. Remove the connector 3. 2. Remove the two screws 4. 3.
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(3) Removing the CRM Board 1. Unscrew the four screws 6 to remove the fan bracket 7. 2. Unscrew the four screws 8 to remove the plate support 9 and the guide rail A 0. 3. Unscrew the two screws A to remove the guide rail B B. 4.
ADJUSTMENTS Adjustments on the C7000 Series of printers are made by key entry on the operator panel. In addition to a standard menu, there is a maintenance menu in each printer. Select the one that serves the purpose of intended adjustment. Maintenance Modes and Their Functions 4.1.1 Maintenance menu...
4.1.2 Engine maintenance mode The engine maintenance mode includes three modes, levels 1 to 3. The level 1 aims to assist in checking the media transport systems and the basic operations of printing systems etc. The level 2, which sets the consumable counter and tests the color registration adjustment function, does not require relatively special knowledge.
4.1.2.3 Switch scan test This self-diagnosis is used when the input sensor and the switch are checked. 1. Enter the general diagnosis mode, and press and hold the 1 1 1 1 1 and 5 5 5 5 5 keys down until “SWITCH SCAN”...
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Cover-upper switch Upper fuser center sensor MT-OHP (transparency) sensor Toner K sensor Toner M sensor Entrance belt sensor Lower fuser center sensor Toner C sensor Toner Y sensor Paper empty sensor Starker full sensor Exit sensor Entrance MT sensor Color registration sensor (L) Cover front switch Color registration sensor (R) Temperature and...
4.1.2.4 Motor and clutch test This self-check routine is used for testing the motor and clutch. 1. Go to the self-diagnosis (level 1) mode, and hold the 1 1 1 1 1 and 5 5 5 5 5 keys down until the upper display of “MOTOR &...
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Main motor (H) Fuser motor Main motor (C) Main motor (Y) Exit solenoid Belt motor Main motor (K) Registration motor Registration clutch Cassette1 hopping motor Cassette2 clutch Duplex motor Cassette2 motor Sensor shutter Cassette3 clutch Cassette3 motor Figure 4-3 Table 4-2 Unit Name Display Driving Constrains Constraints Display...
4.1.2.5 Test printing This self-diagnostic routine is used when the internal test patterns of the PU are printed. Other test patterns are stored in the controller. 1. Go to the self-diagnosis (level 1) mode, and hold the 1 1 1 1 1 and 5 5 5 5 5 keys down until “TEST PRINT” comes into view in the upper display (the 1 1 1 1 1 key is for test item increment and the 5 5 5 5 5 key for test item decrement).
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• Following messages are showing at warm-up and during printing. P=*** T=*** U=***[###] H=***% L=***[###] P: Number of Sheets Printed for Test (in prints) U: Upper-Heater Temperature Measurement [Set Value] (in units of ˚C) L: Lower-Heater Temperature Measurement [Set Value] (in units of ˚C) T: Environmental Temperature Measurement (in units of ˚C) H: Environmental Humidity Measurement (in units of %) •...
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KR=*.**KV YR=*.**KV MR=*.**KV CR=*.**KV 4. While "PRINT EXECUTE" is indicated in the lower display after the Item 2 procedure, press Key (3) to start test printing with the values set in Item 2 and 3 procedures. To suspend test printing, press Key 7 7 7 7 7 . At the start of or during test printing, if any alarm listed under the Detail column in the table specified below is found, the corresponding alarm message appears on the operator panel and test printing is suspended.
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Pattern 5 Pattern 6 Pattern 7 5. Steps 2 through 4 to be repeated on an as needed basis. 6. Touch the (4) key to end the test (the display is restored to step 1). 109 / 41316401TH Rev.4...
4.1.2.6 NVM initialization The self-diagnosis is used to initialize non-volatile memory. 1. Enter the self-diagnosis (Level 1) mode, and continue to press the 1 1 1 1 1 and 5 5 5 5 5 keys until “NV-RAM INITIAL” appears on the upper display (the 1 1 1 1 1 key is for test item increment and the 5 5 5 5 5 key for test item decrement).
4.1.2.7 Consumable counter display The self-diagnosis is used to indicate the consumable consumption status. 1. After entering the general self-diagnosis mode, hold the 1 1 1 1 1 and 5 5 5 5 5 keys down until “CONSUMABLE STATUS” appears on the upper display (the 1 1 1 1 1 key is for test item increment and the 5 5 5 5 5 key for test item decrement).
4.1.2.9 Error Messages and their Details Error Messages. Error Message Details BLACK DRUM UP/DOWN ERROR Black ID up/down error BLACK DRUM UNIT FUSE CUT ERROR Black ID unit fuse cut error BLACK TONER SENSOR ERROR Black toner sensor error BLACK LED HEAD ERROR Black LED head error BLACK TONER LOW Black toner is low.
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Error Message Details HOPPING ERROR DUPLEX Duplex unit hopping error HOPPING ERROR TRAY4(PX703) Tray4 hopping error HOPPING ERROR TRAY5(PX703) Tray5 hopping error INPATH:FEED Feed jam INPATH:TRANSPORT Transport jam INPATH:EXIT Exit jam INPATH:DUPLEX INPUT Duplex unit input jam INPATH:DUPLEX ENTRY Duplex unit entry jam INPATH:DUPLEX REVERSAL Duplex unit reversal jam INFEED:TRAY1...
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Error Message Details OPECODE TRAP ERROR Operation cord trap error POWER LSI ERROR Power unit LSI error PANEL I/F ERROR Opeator panel I/F error PU FAN MOTOR ERROR PU fan motor error PAPER SIZE ERROR Paper size error PAPER END SELECTED TRAY No paper is left in the selected tray.
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Error Message Details INPATH:FEED Feed jam INPATH:TRANSPORT Transport jam INPATH:EXIT Exit jam INPATH:DUPLEX INPUT Duplex unit input jam INPATH:DUPLEX ENTRY Duplex unit entry jam INPATH:REVERSAL Duplex unit reversal jam INFEED:TRAY1 Tray1 hopping error INFEED:TRAY2 Tray2 hopping error INFEED:TRAY3 Tray3 hopping error INFEED:FRONT FEEDER Front feeder hopping error INFEED:DUPLEX...
Morisawa fonts)). With Kanji fonts Without Kanji fonts LED Head Width Resolution Two Heisei fonts Five Morisawa fonts ODA/OEL/ASP 600dpi ML3010c OKI C7200 1200dpi OKI C7400 600dpi ML3020c OKI C9200 1200dpi ML3050c OKI C9400 EEPROM Initialization To initialize the EEPROM, enter the maintenance mode and select the EEPROM RESET item after the general start-up.
4.1.3.1 Short plug settings The CRM board has five short plugs that can be set as follows: Short Plug (WE1, 3, 5 and 7) Sets flash ROM DIMM to connect WE signals. (1-2 Short: Disconnects WE signals; 2-3 Short: Connects WE signals.) Factory 2-3 Short Setting: Re-programmable flash ROM DIMM.
Adjustments after Parts Replacement Adjustment to be implemented after each part replacement is described below. Adjustment and correction of color registration are always required for each part replacement. Adjustment Replaced Part LED Head Color balance adjustment Drum Cartridge (Y, M, C, K) Not required.
Note! The life information on the belt, toner, IDs etc. is cleared due to replacement of the EEPROM. Take note that an error occurs in the each unit’s life count until the unit is replaced. Following is counts cleared after the replacement of the EEPROM. Item Count Description of Count...
Color Balance Adjustment Color balance has been adjusted appropriately when a printer is shipped from the plant. However, it may be out of the appropriate balance during use. In such a case, color balance should be modified. Note: Density of each color depends on each other. Therefore, adjustment must be repeated several times to reach the correct color balance.
PERIODIC MAINTENANCE Parts Replaced Periodically It is recommended that the following parts be periodically replaced, as specified, by users (when they are not replaced, the print quality is not assured and printer problems may result). Parts Name Time of Replacement Condition for Replacement Adjustment after Replacement Large-Capacity...
TROUBLESHOOTING PROCEDURES Before Troubleshooting Check the basic check items covered in the user’s manual. Obtain as much information about problems from users as you can. Perform inspections in conditions close to those in which problems occurred. Checking before Troubleshooting Image Problems Is the printer's operating environment correct? Have the consumables (toner, drum cartridges) been properly replaced? Is the correct media being used? Refer to the media specification.
6.5.1 LCD messages list When detects unrecoverable errors, the printer provides the following service call error message: Service Call nnn : Error Note! nnn is an error code. While a service call appears, an error code accompanied by its error information is shown on the lower LCD.
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Table 6-1-1 Operator Alarms (2/5) Message Cause Error Description Solutions CU EEPROM Error Service Call Can the printer recover from the error by Replace the EEPROM. (Settings of the 040: Error replacing the EEPROM on the CU board? user must be restored on the new.) Replace the CRM board.
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Table 6-1-1 Operator Alarms (3/5) Message Cause Error Description Solutions Service Call Error detected at the 1) Is the error message displayed? Turn off/on the printer. 125: Error MT home position. 2) Does the error repeat? Replace the MT. Service Call Temperature rise at 1) Is the error message displayed? Turn off the printer, leave it for 30 min and...
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Table 6-1-1 Operator Alarms (4/5) Message Cause Error Description Solutions End of the ID unit life. Install New Drum Is it displayed soon after the ID unit Confirm the life of the ID unit. more copies printed. replacement? 350: Y Drum Life 351: M Drum Life Replace the ID unit.
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Table 6-1-1 Operator Alarms (5/5) Message Cause Error Description Solutions Load *** Papers The specified cassette 1) No paper in MT? Load papers in MT. 490: No paper in has no paper or is the MP Tray removed. Or, the 2) Does the Paper out sensor operate Replace the Paper out sensor.
6.5.2 Preparation for troubleshooting Display on operation panel The failure status of the printer is provided on the LCD (liquid crystal display) of the operator panel. Perform appropriate troubleshooting according to messages on the LCD. Failure Flowchart No. Printer Malfunction after Turn-on Jam Error Paper Loading Jam (1st tray) Paper Loading Jam (Multipurpose tray)
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The printer does not operate properly after power-on. • Turn the printer off and on again. • showing on the LCD (about for one second).? • Is the AC cable connected properly? Connect the AC cable correctly. • Yes Is +5V output to the panel connector (OPTN connector) on the engine board (71K PWB)? Pins 6, 7 and 14: +5V Pins 1, 3, 11 and 16: 0V Yes Is +5V output to the panel connector on the relay board (71 PWB)? Pin 5: +5V...
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2-1 Paper Loading Jam (1st Tray) • Has the paper loading jam occurred immediately after power-on? • Yes Is the paper jammed at the entrance cassette sensor or the entrance MT sensor? • Remove the jammed paper. • Does the sensor lever (entrance cassette sensor, entrance MT sensor) move properly? •...
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2-2 Paper Loading Jam (Multipurpose Tray) • Has the paper loading jam occurred immediately after power-on? • Yes Is the paper jammed at the entrance cassette sensor or the entrance MT sensor? Yes Remove the jammed paper. • Does the entrance MT sensor lever move properly? Replace the defective sensor lever.
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2-3 Paper feed jam • Has the paper feed jam occurred immediately after power-on? • Yes Is the paper jammed at the entrance belt sensor? Yes Remove the jammed paper. • Does the write sensor lever move properly? Replace the write sensor lever. •...
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2-4 Paper Exit Jam • Has the paper exit jam occurred immediately after power-on? • Yes Is the paper jammed at the exit sensor? Yes Remove the jammed paper. • Does the sensor lever move properly? Replace the sensor lever. •...
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2-5 Duplex Jam • Has the paper feed jam occurred immediately after power-on? • Yes Does the paper exist in the duplex unit? Yes Remove the jammad paper. • Do the levers of the duplex-in, rear and front sensors move properly? Replace the defective sensor lever.
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Paper Size Error • Has the proper size paper used? Use the proper size paper. • Has the jam occurred at the entrance FF sensor or the paper width sensor? Yes Remove the jammed paper. • Does the entrance FF sensor lever move properly? Replace the defective sensor lever.
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Image Drum Unit (ID) Up-and-Down Operation Error • Turn the printer off and, after a few seconds, on again. • Are all the ID drums revolving properly during printing? • Does the resistance of the ID motor lie at the rated value (approx. 4.0 )? Replace the defective IDU motor.
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Fusing Unit Error • Has the fuser error occurred immediately after power-on? • Yes Is the heat roller thermistor broken or short-circuited? (See Figure 6-1.) (approx. 190k to 980k at room temperatures of 0 to 43˚C) • Yes Replace the fuser unit. •...
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Motor Fan Error • Does the low voltage power supply fan run after power-on? • Is 32V output to the fuse FU502 of the engine board (71K PWB)? • Is 32V output to the power connector of the engine board (71K PWB)? 32V: Pins 7, 8, 9 and 10 Replace the low voltage power unit after checking the cable connection.
6.5.3 Troubleshooting image problems Following is the troubleshooting for image problems illustrated below: Image problem Flowchart No. Light or faded image on whole page, or color misalignment on whole page (Figure 6-2 A ) Dirty background (Figure 6-2 B ) Blank page (Figure 6-2 C ) Vertical belt or line (black or color belt, or black or color line) (Figure 6-2 D ) Vertical white belt or line, or uneven-color belt or line (Figure 6-2 F )
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Light or Faded Image on Whole Page, or Color Misalignment on Whole Page (Figure 6-2 A ) • Are toners running short (is toner low displayed)? Yes Supply toner(s). • Is proper paper used? Use proper paper. • Are the LED head lenses dirty? Yes Clean the dirty lens(es).
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Dirty Background (Figure 6-2 B ) • Were the image drums exposed to external light for a long time? Yes Replace the ID unit(s). • Is the roller of the fuser unit dirty? Yes Replace the fuser unit. • Correct the PAPER TYPE setting. Light: 60 g/m Medium Light: 67.5 g/m Medium: 75 g/m...
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Blank Page (Figure 6-2 C ) • Are the LED head Assys connected to the junction board (Y71 PWB) and the engine board (71K PWB) properly? Connect the LED Assy(s) to the junction board (Y71 PWB) and the engine board (71K PWB) properly, checking the cable connection.
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Vertical Belt or Line (Black or Color Belt, or Black or Color Line) (Figure 6-2 D ) • Are the LED head Assys connected to the junction board (Y71 PWB) properly? Connect the LED head Assy(s) to the junction board properly. •...
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Vertical White Belt or Line, or Uneven-Color Belt or Line (Figure 6-2 F ) • Are the LED heads dirty? Yes Clean the dirty LED head(s). • Are the LED head Assys connected to the junction board (Y71 PWB) properly? Connect the LED head Assy(s) to the junction board (Y71 PWB) properly.
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Poor Fusing (Ink spreads or peels when touched with fingers.) • Is proper paper used? Use proper paper. • Is the contact of the fuser unit connected properly? Connect the contact of the fuser unit properly. • Is the roller of the fuser unit dirty? Yes Replace the fuser unit Assy.
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Defective Image of Regular Interval (See Figure 6-2 E ) Interval Problem Troubleshooting 94.2 mm Image Drum Replace the image drum unit. 63.6 mm Developing Roller Replace the image drum unit. 57.8 mm Toner Supply Roller Replace the image drum unit. 44.0 mm Charging Roller Replace the image drum unit.
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Missing Image • Are LED heads dirty? Yes Clean the LED head(s). • Are the LED head Assys connected to the junction board (Y71 PWB) properly? Connect the LED head Assy(s) to the board, checking the cable connection between the LED head(s) and the junction board.
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Color Misalignment • Is the color menu of the user menu mode "Automatic Color-Registration Adjustment" OFF? Yes Make it on. Recovered? Yes End • "TONER LOW" is displayed. Yes Replenish toner. Recovered? Yes End • Execute the color registration test in the engine maintenance mode. Procedures: Enter the self-diagnostic mode (Level 1) of the engine maintenance mode.
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• Verify connection between the connector on Z71-PWB (color-registration sensor board) and RSNS/POWER connectors on 71K-PWB (engine board). Yes End • Replace Z71-PWB. Recovered? Yes End • Replace the engine board. Recovered? Yes End • Replace the cable connecting Z71-PWB and the engine board. Recovered? Yes End •...
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• Are there problems in the gears (the gear Assys of the I/Ds, multipurpose tray, belt unit or belt motor)? Yes Replace the damaged gear Assy(s). • Connect the LED head unit(s) to the junction board properly. Connect the boards correctly. •...
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Color Different from Original One • Are the LED head lenses dirty? Yes Clean the LED head lens(es). • Are the LED head Assys connected to the junction board (Y71 PWB) properly? Connect the LED head Assy(s) to the junction board, checking the cable connection between them.
Unit Circuit Diagram Illustration Resistance Brawn Between pins 1 and 2: 7.9 Transport Belt Motor Between pins 3 and 4: 7.9 Yellow Blue Between pins 1 and 2: 4 Main Motor (Y) Between pins 3 and 4: 4 Between pins 1 and 2: 4 Main Motor (M) Between pins 3 and 4: 4...
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Unit Circuit Diagram Illustration Resistance Between pins 1 and 2: 4 Main Motor (C) Between pins 3 and 4: 4 Between pins 1 and 2: 4 Main Motor (K) Between pins 3 and 4: 4 Between pins 1 and 2: 7.9 Registration Motor Between pins 3 and 4: 7.9...
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Unit Circuit Diagram Illustration Resistance Brown Between pins 1 and 2: 7.9 Fuser Motor Between pins 3 and 4: 7.9 Yellow Blue Between pins 1 and 2: 7.9 Feeder Motor Between pins 3 and 4: 7.9 Between pins 1 and 2: 6.7 Duplex Motor Between pins 3 and 4: 6.7...
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Unit Circuit Diagram Illustration Resistance +32 V White Main Cooling Fan Low Voltage FANALM-N Power Unit Black +32 V Yellow Electrical Chassis FANALM-N Cooling Fan Black 1. Upper roller side 1. Upper Roller Side 1 Upper roller 2 Backup roller Between pins “a”...
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Main Controller PWB PUIF PCICU CENT Note! The option SDRAM DIMMs must be inserted in descending order of the parenthesized type No. appeared on the label of each DIMM into the slots 1, 3, 2 and 4 (see the user documentation for details).
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LED Control PWB (Y71-PWB) (4) Duplex Control PWB (V71-PWB) Control Panel PWB (X71-PWB) 160 / 41316401TH Rev.4...
Table 8-1-1/3 Main Assembly Recommended Q’ty/Year Patrs No. Name Q’ty Remarks /Unit 1000 2000 40864601 Front Cover Assy 41042501 Front Cover Inner Baffle 40866701 Cassette Assy 41438401 Retard Pad Assy 40864301 Rear Cover 41374902 Face Up Stacker Assy 40864401 Left Side Cover 40864501 Right Side Cover 40862001...
Table 8-2 Top Cover Assembly Recommended Q’ty/Year Parts No. Name Q’ty Remarks /Unit 1000 2000 40859701 Top Cover 41072401 LED Assy (1200dpi) 41072402 LED Assy (600dpi) 40861001 LED Assy Spring 41257901 LED Control PWB (Y71) 40365404 Stacker Full Sensor 41316501 Top Cover Inner Frame Kit 41309603 LED Harness M...
APPENDIX A CENTRONICS PARALLEL INTERFACE Connector • Printer Side: 36-pin receptacle (female) Equivalent of type 57RE-40360-830B-D29 (made by Daiichi Denshi Kogyo) • Cable Side: 36-pin plug (male) Equivalent of type 57-30360 (made by Daiichi Denshi Kogyo) Equivalent of plug 552274-1 (AMP), 52073-1 (AMP) Cable •...
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A list of Parallel I/F Signals Pin No. Signal Name Signal Direction Function DATA STROBE Parallel data sampling strobe DATA BIT - 1 DATA BIT - 2 DATA BIT - 3 DATA BIT - 4 Parallel input data DATA BIT - 5 DATA BIT - 6 DATA BIT - 7 DATA BIT - 8...
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Signal Levels • Low Level: 0V to +0.8V • High Level: +2.4V to +5.0v Specifications Item Description Mode Compatibility mode, Nibble mode, ECP mode Data Bit Length Compatibility: 8, Nibble: 4, ECP: 9 bits Control Initial connection control in each mode. Storing of data from host in receive buffer.
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c) Off-line Timing for switching to on-line by on-line SW ON-LINE SW BUSY SELECT ACKNOWLEDGE d) nlnit timing (under enabling input prime signal) * By menu setting 50 s min. INPUT. PRIME BUSY SELECT 5 s max. ACKNOWLEDGE Nibble Mode IEEE-1284-specification compliant ECP Mode IEEE-1284-specification compliant...
APPENDIX B 2ND/3RD TRAY MAINTENANCE Parts Replacement Cover Idle Roller Assy (1) Unscrew the four screws 1 to remove the cover side 2 and the plate cover PCB 3. (2) Unscrew the two screws 4 to demount the cover idle roller Assy 5. 182 / 41316401TH Rev.4...
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(1) Unscrew the four screws 1 to remove the plate cover PCB 2. (2) Remove the connectors (at seven places) and the two screws 3, then demount the board 4. 183 / 41316401TH Rev.4...
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Feeder Drive Assy (1) Remove the four screws 1, six screws 2 and the eight screws 3. (2) Remove the cover sides 4 and 5, the plate cover PCB 6 and the frame hopping Assy 7. (3) Remove the E ring 8, the clutch 9 and the two screws 0. (4) Unscrew the two screws A to remove the core B and the connector C.
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C7000 2nd/3rd Tray PARTS LIST 185 / 41316401TH Rev.4...