Troubleshooting - HP Surestore 5200ex - Optical Disk Drives User Manual

Troubleshooting

Problem What to Do
Drive will not
power on • Check that the power indicator light on the drive front panel
is ON ("3" on Figure 3-1).
If light is not ON, make sure the power switch on the rear
panel is ON.
• Check that the cooling fan is running (on rear panel).
If the fan is not running, check that the power cord is
connected and tight and the power outlet is
operating. If the power cord is tight and the outlet
is operating, replace the power cord with a known
good one.
• If steps above are unsuccessful, refer to Appendix A for
further support services.
Chapter 3
Operating the Disk Drive
Troubleshooting
3-5