Elsewhere In The World To The Us; Telephone Support After Warranty; North And South America And Canada; Europe - HP Surestore 1200ex - Optical Jukebox User Manual

NOTE
Supplies and Customer Support
Hewlett-Packard Customer Support
New 8:30 - 16:00 Wed AEST
Zealand
Singapore 9:00 - 17:00 Mon - Fri
Taiwan 8:30 - 17:30 Mon - Fri

Elsewhere in the World to the US

Contact your authorized HP dealer/distributor or the nearest HP sales and service
office.

Telephone Support After Warranty

Before calling, please record the following information and have it ready when you
contact your support center representative:
- model number of your jukebox
- serial number
- brand and model of your host computer
- brand and model of your host computer SCSI adapter
- jukebox application software you are using and its version
- any jukebox driver you may be using that is separate from your jukebox
application software and the version of this driver

North and South America and Canada

Using your VISA, MasterCard, or American Express call:
(800) 810-0130 - Per incident fee of $25.00 charged to your credit card.
(900) 555-1800 - $2.50 per minute up to a maximum of $25.00 per incident. You
must be 18 years of age or have parental permission to call this number.
Prices are subject to change without notice.

Europe

Call the numbers listed in the "Telephone Support Under Warranty" section. A per
incident fee will be charged for after warranty support. Please have a credit card, PO
number, or billing address ready.
A-12
(09) 356-6640
(65) 271-7233
(02)717-9609
Appendix A