Warranty And Support; Warranty Information; Standard Limited Warranty - HP StorageWorks 8000 - NAS Overview

Warranty and Support

Warranty Information

Standard Limited Warranty

The HP SureStore NAS 8000 standard warranty includes the following:
Two-year limited warranty
I
Same day on-site service for certain repairs (not available in certain geographic areas*;
I
see table below)
See the Hewlett-Packard Hardware Limited Warranty on the following page for a complete
description of the standard warranty.
*In HP-Excluded Travel Areas (where geographical obstacles, undeveloped roads, or
unsuitable public transportation prohibit routine travel) service is provided on a negotiated
basis at extra charge. However, HP Support Options and other enhanced services may follow
different guidelines. Contact HP or your authorized HP reseller for more information.
Zone
1 - 3
4 - 5
6
Distance from
HP Office
100 miles (160 km)
200 miles (320 km)
300 miles (480 km)
> 300 miles (480 km)
6
Response Time
Same business day
Next business day
Second business day
To be negotiated
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