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CLOSED
CAPTION
PROBLEM
My TV/VCR
is showing captions
that are misspelled.
My TV/VCR will not show the text
in its entirety or there is a delay of
what is being said.
My captions are scrambled with
white boxes on the TV screen.
My program guide listed a TV show
•
as being closed captioned but none
of the captions were displayed.
My prerecorded
video tape does not
show any captions. The tape box
mentions it being closed captioned.
My TV screen shows a black box on
certain channels.
POSSIBLE
REMEDY
• You are watching a live broadcast and spelling en-ors made by the
closed captioning
production company may pass through
uncorrected.
A prerecorded
program will not show any misspelled
words because of the normal time available
tbr editing the captions. _
• Captions that are delayed a few seconds behind the actual dialogue arc
common for live broadcasts. Most captioning production companies can
display a dialogue to a maximum of 220 words per minute. If a dialogue
exceeds that rate, selective editing is used to insure that the captions
remain up-to-date with the current TV screen dialogue.
• Interference
caused by building, power lines, thunderstorms,
etc. may
cause scrambled or incomplete captions to appear.
Broadcasters
may at times use a time compression process to speed
up the actual program so that additional advertising time can be
given. Since the decoder cannot read the compressed
information,
captions will be lost.
• The video tape was either an illegal copy or the tape duplicating
company accidentally
left out the captioning signals during the
copying process.
• You are in the TEXT mode. Select CAPTION mode to CAPTION
[OFFJ.
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EN
9A07
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