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Troubleshooting
Your printout has misplaced images or type
Possible cause
Your system doesn't
have enough
memory to run Stylus
RIP.
Printed images are clipped at the edges
Possible cause
You selected the
wrong paper size in
Page Setup or Print
Setup.
You are printing a
document with
margins larger than
the printable area of
your printer.
On a Macintosh, you
selected the wrong
printer name in the
Chooser.
Your Macintosh freezes when you try to print from QuarkXPress
Possible cause
Quark balloon help
caused a conflict.
Your Macintosh loses custom page sizes when selecting PDF file
output from QuarkXPress 3.3x
Possible cause
The settings in
QuarkXPress are
incorrect.
Solution
Print from your application without starting Stylus
RIP. Then close your applications before you run
the EPSON Stylus RIP software.
Add RAM to your computer.
Solution
Make sure you select the paper size that
corresponds to the paper in the printer.
Check your printer documentation for information
on the maximum printable area on your printer and
format your document so it fits within that area.
Also check that your printer software settings are
correct for the document.
Follow the instructions under "Setting Up Your
PostScript Printer" on page 2-5 and make sure you
select the correct printer icon, AppleTalk zone, and
printer name. Then try printing again.
Solution
Drag the QuarkXPress balloon help to the trash.
Solution
When selecting the PDF format, select Generic
Color in order to select the custom page sizes that
were originally created.
5-8
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