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All lights are off
Possible cause
The printer is not
receiving power.
Troubleshooting
Solving Printing Problems
If the printer won't print, first check that:
The printer is turned on and the P power light is on, but not
flashing.
Paper is loaded in the printer.
The printer is plugged into a working electrical outlet that's not
controlled by a switch or timer.
The interface cable is securely connected to the printer and
computer.
If you still can't print, check the following solutions.
Solution
Try these solutions:
Make sure the printer is turned on.
Turn off the power and plug in the power cord securely.
Make sure the outlet is not controlled by a switch or timer and
is operable.
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