Where To Get Help - Epson Stylus Photo R1800 User Manual

Where To Get Help

If you need help with your printer, Epson Print CD, or the P.I.M. II Plug-in for
Adobe Photoshop, see the information below.
For help with other software that came with your printer, see page 104.
Epson provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed below:
Service Access
World Wide From the Internet, you can reach Epson Support at
Web http://support.epson.com. At this site, you can download drivers and
other files, look at product documentation, access troubleshooting
information, and receive technical advice through e-mail.
Automated A variety of automated help services are available 24 hours a day, seven
Telephone days a week. To use these services, you must have a touch tone
Services telephone and call (800) 922-8911. Your Epson SoundAdvice
Code is 70610. Use this code to quickly select the Epson Stylus Photo
R1800 in SoundAdvice.
To speak to a technical support representative, dial:
U.S.: (562) 276-7296, 6
7 to 4 , Saturday.
AM PM
Canada: (905) 709-2567, 6
Toll or long distance charges may apply.
Please have the following information ready:
Product name (Epson Stylus Photo R1800)
Product serial number (located on the back of the printer and on its box)
Proof of purchase (such as a store receipt) and date of purchase
Computer configuration and operating system version
Description of the problem
to 8 , Pacific Time, Monday through Friday and
AM PM
to 6 , Pacific Time, Monday through Friday.
AM PM
SM
Express
Solving Problems
103