Epson CPD-19345R0 User Manual

Epson photo printer user's guide
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Summary of Contents for Epson CPD-19345R0

  • Page 1 R1800 User’s Guide...
  • Page 2: Copyright Notice

    Epson printer. Epson is not responsible for any use of this information as applied to other printers. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to...
  • Page 3: Table Of Contents

    Contents Welcome! PRINT Image Matching and Exif Print About PRINT Image Matching About Exif Print About Your Software About Your Documentation Viewing the On-screen Reference Guide Printer Buttons Loading Paper Loading Paper in the Sheet Feeder Loading Special Paper in the Sheet Feeder Loading Multiple Sheets of Matte Paper Loading Special Paper in the Single Sheet Guide Loading Roll Paper...
  • Page 4 Printing Special Photos Printing on Roll Paper Selecting Roll Paper Print Settings Removing Your Printed Photos Removing and Storing Roll Paper Using PRINT Image Matching Using the P.I.M. II Plug-in for Adobe Photoshop Printing Borderless Cut Sheets Windows Mac OS X Managing Color With Profiles Printing With a Color Profile Solving Color Management Problems...
  • Page 5 Maintaining Your Printer Cleaning the Print Head Automatically Checking and Cleaning the Print Head Running the Head Cleaning Utility Replacing an Ink Cartridge Checking the Ink Supply Purchasing Ink Cartridges Ink Cartridge Precautions Removing and Installing Ink Cartridges Aligning the Print Head Automatically Aligning the Print Head Manually Aligning the Print Head Cleaning the Printer...
  • Page 6 Requirements and Notices Windows System Requirements Macintosh System Requirements Important Safety Instructions Ink Cartridge Safety Instructions Compliance NERGY FCC Compliance Statement Declaration of Conformity Epson America, Inc. Limited Warranty Index Contents...
  • Page 7: Welcome

    Your outstanding printouts result from these advanced features: Eight individually-replaceable Epson 5760 × 1440 dpi (dots per inch). Large gamut, pigment-based, Epson UltraChrome Hi-Gloss compatible papers deliver brilliant, long-lasting, water-resistant prints. Unique gloss optimizer cartridge provides a uniform gloss coat on glossy papers so your prints look like they came from a photo lab.
  • Page 8: Print Image Matching And Exif Print

    PRINT Image Matching and Exif Print Your Epson Stylus Photo R1800 printer supports these innovative digital image formats to give you the best photo prints possible: PRINT Image Matching Exif Print About PRINT Image Matching Epson’s revolutionary PRINT Image Matching (P.I.M.) technology lets your digital camera and printer work together automatically to produce the best prints possible.
  • Page 9: About Exif Print

    Your printer driver runs your printer and lets you control how your documents look. You can’t print without it. Tip: It’s a good idea to check Epson’s support web site periodically for free updates to your printer driver. Visit http://support.epson.com. Download instructions are posted for your convenience.
  • Page 10: About Your Documentation

    Epson PhotoCenter is Epson’s free photo-sharing web site where you can store, organize, and share your photos; print high-resolution photos straight from the web; and create free online postcards. Your printer software installer lets you add a link to Epson PhotoCenter on your desktop.
  • Page 11: Viewing The On-Screen Reference Guide

    Viewing the On-screen Reference Guide Follow the instructions on the Start Here sheet to install the on-screen Reference Guide, if you haven’t already. Note: You need a browser—such as Microsoft Safari ™ 1.0 or later, Mozilla Firefox 1.0 or later, or Netscape later—to view the manual.
  • Page 12: Printer Buttons

    Printer Buttons The tables below summarize the functions of the printer buttons. Printer buttons Button Uses paper Loads or ejects paper. Resumes printing after a paper-out or multiple-sheet-feed error. Cancels a print job while printing. H ink Moves the print head to the ink cartridge replacement position and returns it to its home position.
  • Page 13: Loading Paper

    Plain paper Epson Premium Glossy Photo Paper Epson Premium Semigloss Photo Paper Epson Premium Luster Photo Paper Epson Photo Quality Ink Jet Paper Epson Photo Quality Self Adhesive Sheets Epson Premium Bright White Paper Epson Enhanced Matte Paper* Epson Matte Paper Heavyweight*...
  • Page 14: Loading Paper In The Sheet Feeder

    Loading Paper in the Sheet Feeder 1. Open the paper support and pull up the support extensions. 2. Push in the bottom of the output tray. The tray opens and moves up. Loading Paper...
  • Page 15 3. Pull out the output tray extension. 4. Place your paper in the printer and slide it against the right side of the sheet feeder. Check the following as you load paper: Always load the short edge first, even for printing landscape-oriented documents.
  • Page 16: Loading Special Paper In The Sheet Feeder

    Loading Special Paper in the Sheet Feeder You can load these Epson ink jet papers in the sheet feeder as follows: Paper type Epson Enhanced Matte Paper* Epson Matte Paper Heavyweight* Epson Double-Sided Matte Paper* Epson Premium Glossy Photo Paper...
  • Page 17: Loading Multiple Sheets Of Matte Paper

    If you are loading multiple sheets of the following papers in sizes larger than letter (8.5 × 11 inches), attach the matte sheet support to the top of the sheet feeder to help separate the sheets of paper: Epson Enhanced Matte Paper Epson Matte Paper Heavyweight Epson Double-Sided Matte Paper 1.
  • Page 18: Loading Special Paper In The Single Sheet Guide

    Epson Velvet Fine Art Paper Epson UltraSmooth Fine Art Paper PremierArt Matte Scrapbook Photo Paper for Epson 1. Remove the roll paper holder, if it’s installed (see page 22); make sure the CD/DVD tray guide is closed (see page 70); and close the paper support and its extensions.
  • Page 19 3. Line up the notches on the single sheet guide with the slots on the back of the printer and insert them as shown. Then insert the tabs on the top of the guide into the slot beneath the printer cover. 4.
  • Page 20 6. Guide the paper into the slot and feed it into the printer until the paper meets resistance. 7. Maintain a constant pressure against the paper until the printer pulls the paper in slightly. Let go of the paper to allow the printer to adjust the paper position. Loading Paper...
  • Page 21 8. Open the printer cover and look down into the printer to make sure the paper is straight; if not, press the z roll paper button for 3 seconds to back the paper out. Press the paper button to clear the paper out error, then load the paper again. If crooked, reload paper 9.
  • Page 22: Loading Roll Paper

    Loading Roll Paper You can load 4-inch, 8.3-inch, or 13-inch wide roll paper for printing multiple photos or panoramics, with or without borders. Tip: It’s a good idea to check your ink levels before loading and printing on roll paper. (See page 81.) If you need to replace a cartridge with roll paper loaded, you should remove the paper or marks may appear in your printout.
  • Page 23 4. Place the roll paper on the holders as shown, then remove the tape and protective paper from the end of the roll. 5. Make sure the end of the paper is cut straight across, with 90° corners. If the end is cut diagonally, you may have problems feeding the paper.
  • Page 24 7. Insert the left roll paper holder (marked with an orange triangle) into the far left slot (also marked with an orange triangle). Then insert the other holder into the corresponding slot on the right. 8. Load the paper part of the way into the roll paper feeder (under the white rollers), then slide the right roll paper edge guide to fit lightly against the paper.
  • Page 25 10. To verify that the paper is loaded straight, open the printer cover and look into the printer. If crooked, press the z roll paper button for three seconds If the paper is crooked, press the z roll paper button for three seconds to back the paper all the way out.
  • Page 26 Loading Paper...
  • Page 27: Printing From Start To Finish

    Use the right paper. For the best-looking photos, most vivid colors, and greatest detail, always use genuine Epson papers and Epson UltraChrome Hi-Gloss inks. Choose the right printer settings for the paper. Your printer automatically adjusts itself for the type of paper you’ve selected, so make sure your printer settings are correct for the paper you loaded.
  • Page 28: Basic Printing In Windows

    Basic Printing in Windows Follow these steps to print a document or image using the basic printer settings: 1. From the File menu, click 2. Make sure EPSON Stylus Photo R1800 3. Click the Properties button, click it first.) Options 4.
  • Page 29 5. Select one of these document types as the Quality Option setting: : For rough drafts with reduced print quality Draft : For text-only documents (like letters) with good print quality Text : For documents with text and images with higher print quality Text &...
  • Page 30: Selecting The Settings You Use Most Often

    During printing, this window appears. Use it to cancel, pause, or resume printing and see how much ink you have left. Caution: Don’t open Epson Status Monitor, pause printing, or respond to ink messages when your printer is printing. This may cause your printer to pause and leave an uneven surface on your printout.
  • Page 31: Customizing Your Windows Print Settings

    Customizing Your Windows Print Settings Follow these steps to print a document or image using advanced printer settings in Windows: 1. On the Main tab, click the 2. Click . The Basic settings change to the Advanced settings: Continue Print quality Note: If you want to use the Advanced screen each time you access your printer settings, select the Show this screen first checkbox.
  • Page 32 Cyan, Magenta, and Yellow color levels in your printout. : Uses standard color profiles for your printer to match colors in your image. If you’re using custom or Epson Premium ICC profiles in a program such as Photoshop, select Caution: Incorrectly applying this function or using it in an incomplete color management workflow may result in excessively light or dark prints.
  • Page 33: Basic Printing With Mac Os X

    Basic Printing With Mac OS X Follow the steps below to print a document or image using the basic printer settings. For roll paper printing, see page 41. For borderless printing, see page 48. For CD/DVD printing, see page 69. Make sure you added your printer in the Printer Setup Utility or Print Center, as described on the Start Here sheet.
  • Page 34 3. Choose the paper size for the paper you loaded, then select the source setting from the submenu for that size. Choose the paper size For prints on paper loaded in the sheet feeder with borders around the image, select just a paper size in the menu and submenu. For borderless prints on paper loaded in the sheet feeder, select a size with Sheet Feeder - Borderless For prints with borders around the image on paper loaded in the single sheet...
  • Page 35 4. Select the direction you want your image or document to print as the Orientation setting. Select for vertical orientation, for horizontal facing left. 5. Click 6. Select from the File menu. You see a screen like this: Print 7. Open the menu and select Printer 8.
  • Page 36 9. Select the type of paper you loaded as the Media Type setting. See page 40. Note: If you can’t choose your paper type, check your Page Setup settings to make sure you selected the correct paper size and source. (See page 34.) 10.
  • Page 37 Caution: Don’t pause printing or respond to ink messages when your printer is printing. This may cause your printer to pause and leave an uneven surface on your printout. If ink is low, wait until printing finishes before checking ink levels or replacing a cartridge.
  • Page 38: Customizing Your Macintosh Print Settings

    Customizing Your Macintosh Print Settings Follow these steps to print using advanced printer settings on a Macintosh 1. From the File menu, select 2. Select Print Settings 3. To access advanced settings, click 4. In addition to the basic settings, you can select these advanced options: Print Quality including Photo RPM...
  • Page 39 Gamma, and cyan, magenta, and yellow levels in your printout. : Uses standard ColorSync profiles for your printer to help match ColorSync colors in your image. [If you’re using custom profiles or the Epson Premium ICC profiles in an application such as Adobe Photoshop, select instead.]...
  • Page 40: Selecting The Correct Media Type

    Paper or other media loaded Plain paper sheets Epson Premium Bright White Paper Epson Photo Quality Ink Jet Paper Epson Photo Quality Self Adhesive Sheets Epson Enhanced Matte Paper Epson Matte Paper Heavyweight...
  • Page 41: Printing Special Photos

    Then follow the steps in the next sections to select your roll paper settings, control printing, and remove and store roll paper. Caution: Don’t open Epson Status Monitor, pause printing, or respond to any on-screen, low ink messages when your printer is printing. This may cause your printer to pause and leave an uneven surface on your printout.
  • Page 42: Selecting Roll Paper Print Settings

    Selecting Roll Paper Print Settings Follow the steps in one of these sections to select your roll paper print settings: “Windows” below “Mac OS X” on page 43 Windows 1. Start your print application, open your photo file, and resize it as necessary. 2.
  • Page 43: Mac Os X

    7. Select the roll paper settings based on the type of printing you’re doing, then click Type of printing Borderless photos Photos with borders or panoramics 8. Click 9. Click . Follow the steps on page 45 to remove your printed photos. Print Mac OS X 1.
  • Page 44 4. Select the Roll Paper the Paper Size setting. To print without a border between photos, choose the setting for your photo size. Banner Make sure the width of your photo is 4, 8.3, or 13 inches maximum, depending on the width of the roll paper you loaded. Also set the margins to printing software.
  • Page 45: Removing Your Printed Photos

    11. Choose Roll Paper Option 12. Select the roll paper settings based on the type of printing you’re doing. Type of printing Borderless photos Photos with borders or panoramics 13. When you’re finished, click 14. Follow the steps below to remove your printed photos. Removing Your Printed Photos 1.
  • Page 46: Removing And Storing Roll Paper

    Removing and Storing Roll Paper 1. Press the z roll paper button for three seconds. The paper feeds backwards out of the printer. (If it doesn’t feed all the way out, repeat this step.) 2. Turn the knobs to roll the rest of the paper onto the holder. Then press the paper button to turn off the ) paper light.
  • Page 47: Using The P.i.m. Ii Plug-In For Adobe Photoshop

    P.I.M. or Exif Print image. Instead, it converts that information in the file and embeds a color space called EPSON RGB 2001. This profile supports all the P.I.M. color advantages and enhancements.
  • Page 48: Printing Borderless Cut Sheets

    **These papers must be loaded in the single sheet guide. See page 18. Caution: Don’t open Epson Status Monitor, pause printing, or respond to any ink messages when your printer is printing. This may cause your printer to pause and leave an uneven surface on your printout.
  • Page 49: Windows

    Follow the steps for your operating system in these sections to print BorderFree photos on cut sheet paper. “Windows” below “Mac OS X” on page 50 Windows 1. Start your printing application and open your photo file. 2. Open the File menu and click then click Properties 3.
  • Page 50 Mac OS X 1. Start your printing application and open your photo file. 2. Click File > Page Setup 3. Select Stylus Photo R1800 4. Select the size of the paper you loaded with a as the Paper Size setting. 5.
  • Page 51 7. Click File > Print 8. For the Printer setting, select 9. Select from the pop-up menu. Print Settings 10. Select the type of paper you loaded as the Media Type setting. See page 40. Note: If you can’t choose your paper type, check your Page Setup settings to make sure you selected the correct paper size and source.
  • Page 52: Managing Color With Profiles

    Managing Color With Profiles Follow the steps in this section to use color profiles for printing with Adobe Photoshop (the instructions cover Photoshop CS). Carefully follow the instructions in these sections for the best results: “Printing With a Color Profile” below “Solving Color Management Problems”...
  • Page 53 4. Open the photo you want to print. 5. If you see the message shown below, select of the working space) embedded profile. 6. If you see the message shown below, select and click (1998) 7. When your image appears, evaluate the color balance and contrast as displayed on your monitor.
  • Page 54 4. Under Print Space: Profile, select a profile for your printer and the paper you’ll use for the print. Note: The Epson Premium ICC profiles can be identified with the suffix “.icc,” for example, “SPR1800 PrmGlsy BstPhoto.icc.” 5. As the Print Space: Intent setting, select Note: If your image contains very saturated colors, select Perceptual instead.
  • Page 55 5. Click the button. Advanced 6. If you are using an Epson Premium ICC profile, set the Print Quality setting to match your profile. 7. If you are printing on Premium Glossy Photo Paper, Premium Semigloss Photo Paper, or Premium Luster Photo Paper, make sure Gloss Optimizer is set to 8.
  • Page 56 9. Select Color Management the pop-up menu. 10. Select Off (No Color Adjustment Note: Make sure that you select Off (No Color Adjustment). If you don’t, the printer driver will apply additional correction to the image data, producing inaccurate results. 11.
  • Page 57 6. If you see the message shown below, select and click (1998) 7. When your image appears, evaluate the color balance and contrast as displayed on your monitor. If they need improvement, select . Select one of the following as the Profile setting: Profile A different RGB working space, such as IEC61966-2.1...
  • Page 58 4. Select the size of your paper as the setting. Size 5. Select the orientation of your image. 6. Click 7. Select File > Print with Preview 8. Click . If you see , select from Show More Options Output Color Management the pull-down menu.
  • Page 59 9. Under Print Space: Profile, select a profile for your printer and the paper you’ll use for the print. Note: The Epson Premium ICC profiles can be identified with the suffix “.icc,” for example, “SPR1800 PrmGlsy BstPhoto.icc.” 10. As the Print Space: Intent setting, select Note: If your image contains very saturated colors, select Perceptual instead.
  • Page 60 7. Click the button under Color Management. 8. Click the Off (No Color Adjustment) Note: Make sure that you select printer driver will apply additional correction to the image data, producing inaccurate results. 9. If you are printing on Premium Glossy Photo Paper, Premium Semigloss Photo Paper, or Premium Luster Photo Paper, make sure the Gloss checkbox is selected.
  • Page 61: Solving Color Management Problems

    Return to the instructions on page 56 (for Mac OS X) or page 60 (for Windows). Make sure to select Off (No Color Adjustment) screen or Color Management menu to turn off color management in your Epson printer driver. Printing a Custom Profile Test Target Follow the steps in this section to create and print individual custom profile test targets for each paper type you plan to print on.
  • Page 62 5. Select Same as Source 6. Click the Page Setup 7. Select Stylus Photo R1800 8. Select the appropriate Paper Size and Orientation settings, then click 9. Click the button. Print 10. Select your printer from the Printer menu, then select pop-up menu.
  • Page 63 11. Select the Media Type setting for the profile you’re printing. 12. Click the button. Advanced 13. Select your desired level as the Print Quality setting. 14. Turn off the High Speed option. 15. Select Color Management 16. Click Off (No Color Adjustment) IMPORTANT! Select Off (No Color Adjustment)
  • Page 64 Windows 1. Open Adobe Photoshop and open the profile target file. 2. If you see a missing profile screen, select 3. Select File > Print with Preview 4. In the Print window, click the Show More Options then choose Color Management in the drop-down menu.
  • Page 65: Creating A Custom Profile

    12. Click the button under Color Management. 13. Click the Off (No Color Adjustment) 14. Click 15. Click to print. 16. Repeat these steps to print a test target for each paper type and Quality Option setting you plan to print with. Creating a Custom Profile If you’re creating a custom profile for your printer, follow the instructions provided with your profile-building software (such as MonacoEZcolor by X-Rite or...
  • Page 66: Easy Printing With Photoshop Elements 3.0

    Organizer mode. Do not print from Editor mode. Browser Note: If you print in Editor mode, you do not see the Epson EasyPrint interface and you must click Print > Print > Properties to access the printer driver settings.
  • Page 67 5. Select from the File menu. You see the Epson EasyPrint interface: Print Click here for more print options 6. Change your print settings, as necessary. 7. Click to start printing. Print Select EPSON Stylus Photo R1800 Select your paper type...
  • Page 68 Printing Special Photos...
  • Page 69: Printing On Cds And Dvds

    Your printer includes a special tray that lets you print customized text, graphics, and photos directly on any ink jet printable CD or DVD. The Epson Print CD software makes it easy to import your own photos, add text, and modify your designs with a variety of special effects.
  • Page 70: Cleaning The Roller

    Cleaning the Roller Before you print on CDs or DVDs, you may need to clean the roller inside the printer. You can do this by feeding and ejecting several sheets of plain paper. 1. Open the output tray and extension. 2.
  • Page 71 4. Lift up the printer cover and press in the top of the CD/DVD tray guide as shown. 5. Lower the CD/DVD tray guide. Printing on CDs and DVDs...
  • Page 72 8. Press the ) paper button to load the CD or DVD into printing position. It is loaded when the P power button stops flashing. 9. Use Epson Print CD to design your CD or DVD (for instructions, see the on-screen Help), then print your CD or DVD, following the instructions below.
  • Page 73: Printing Your Design

    Printing Your Design After you have created your design and loaded a CD or DVD, you’re ready to print. Note: For information on designing CDs and DVDs, see the EPSON Print CD on-screen Help. 1. Start Epson Print CD, if necessary, and open your design file.
  • Page 74: Adjusting The Print Position

    CD or DVD. 1. Place the position check disk (or an extra ink jet printable CD) on the CD tray and insert it into the printer, as described on page 70. 2. Start Epson Print CD. 3. Select from the File menu.
  • Page 75: Adjusting The Print Density

    Follow these instructions to print a color saturation check pattern and make adjustments as necessary. 1. Start EPSON Print CD. 2. Insert a test CD or DVD for printing, as described on page 70. 3. Select from the File menu.
  • Page 76 9. Remove the CD or DVD and let it dry for at least 24 hours. Then check the saturation levels again. You can also use the color saturation. See the Epson Print CD on-screen Help for instructions. Printing on CDs and DVDs is selected, then click...
  • Page 77: Maintaining Your Printer

    Maintaining Your Printer Follow the instructions in this chapter to keep your printer working at its best and to prepare it for moving, if necessary: “Cleaning the Print Head” below “Replacing an Ink Cartridge” on page 80 “Aligning the Print Head” on page 84 “Cleaning the Printer”...
  • Page 78: Automatically Checking And Cleaning The Print Head

    Maintaining Your Printer icon on your taskbar (in the lower right corner of Auto Head Cleaning folder and select Applications , click , and select Auto Nozzle Check and Cleaning ink light is off. EPSON Printer Utility...
  • Page 79: Running The Head Cleaning Utility

    (in the lower right corner of folder and select , and select Head Cleaning then click (Macintosh). The nozzle check pattern prints. Next ink light is off. EPSON Printer Utility (Windows) or click Print Finish Maintaining Your Printer...
  • Page 80: Replacing An Ink Cartridge

    If the quality doesn’t improve after cleaning and aligning the print head, you can replace the cartridge even if the red Caution: Don’t open Epson Status Monitor or respond to any ink messages when your printer is printing. This may cause your printer to pause and leave an uneven surface on your printout.
  • Page 81: Checking The Ink Supply

    You see a window like this: Click a cartridge image to display information about the cartridge. Purchasing Ink Cartridges Use these Epson ink cartridges within six months of installing them and before the expiration date on the package: Ink cartridge Yellow...
  • Page 82: Ink Cartridge Precautions

    “Where to Buy.” To purchase online, please visit the Epson Store www.epsonstore.com (U.S. sales only). In Canada, please call 800-463-7766 for a reseller referral. Ink Cartridge Precautions Warning: Keep ink cartridges out of the reach of children; don’t drink the ink.
  • Page 83 4. Press in the tab on the back of the cartridge, lift it out of the printer, and dispose of it carefully. 5. Shake the new cartridge four or five times before opening its package. (Don’t shake it after it’s unpacked.) 6.
  • Page 84: Aligning The Print Head

    (in the lower right corner of Print Head Alignment folder and select Applications , click , and select Print Head Alignment button, if Start power light is flashing, EPSON Printer Utility...
  • Page 85: Manually Aligning The Print Head

    6. When box #5 is the best-aligned in all the patterns, click on the last screen. Finish icon on your taskbar (in the lower right corner of folder and select , and select Print Head Alignment EPSON Printer Utility to print Realignment Finish Maintaining Your Printer...
  • Page 86: Cleaning The Printer

    Cleaning the Printer To keep your printer working at its best, you should clean it several times a year. 1. Turn off the printer, unplug the power cord, and disconnect the interface cable. 2. Remove all the paper, then use a soft brush to clean the paper feeders. 3.
  • Page 87: Transporting The Printer

    Transporting the Printer If you move your printer some distance, you need to prepare it for transportation in its original box or a similar one. Follow these steps: 1. Turn on the printer. 2. Turn off the printer and unplug the power cord from the electrical outlet. Then disconnect the printer cable from the printer.
  • Page 88 Maintaining Your Printer...
  • Page 89: Solving Problems

    “Uninstalling and Reinstalling Printer Software” on page 102 “Where To Get Help” on page 103 Tip: It’s a good idea to check Epson’s support web site periodically for free updates to your printer driver. Visit http://support.epson.com. Download instructions are posted for your convenience.
  • Page 90: Printer Parts

    Printer Parts Paper support and extensions Left edge guide Roll paper guides Paper support closed Roll paper holder Solving Problems Sheet feeder Output tray CD/DVD tray guide Roll paper edge guide USB port IEEE 1394 (FireWire) port Printer cover Output tray extension Ink cartridge holder (in home position)
  • Page 91: Printer Lights

    Printer Lights The tables below summarize the functions of the printer lights. To diagnose problems indicated by the printer lights, see below. Light Meaning paper out On: printer is out of paper, multiple sheets fed, the wrong size sheet fed, or the CD/DVD tray is not in position. Flashing: paper isn’t loaded for the currently selected paper path, paper is jammed, or the output tray is in the wrong position.
  • Page 92 Lights paper light on paper light flashes Solving Problems Explanation Your paper ran out, multiple sheets fed, or the wrong size sheet fed, or the CD/DVD tray is not inserted completely. Sheet Feeder: If paper is out, load more paper and press paper button.
  • Page 93: Running A Printer Check

    Close the CD/DVD tray guide if it is open. Then turn the printer back on. If the error persists, contact your dealer or Epson; see page 103. An unknown printer error has occurred.
  • Page 94: Problems And Solutions

    Problems and Solutions Setup and Software Installation Problems The printer makes noise after ink cartridge installation. When you install ink cartridges, the printer must charge its print head for about two and a half minutes. Wait until it’s finished (the green P power light stops flashing) before you turn off the printer, or it may use excess ink the next time you turn it on.
  • Page 95: Printer Problems

    Printer Problems Only the green P power light is on, but nothing prints. Make sure the interface cable is securely connected at both ends and meets the system requirements on page 105. Run a printer check as described on page 93. If the test page prints, make sure your software is installed correctly.
  • Page 96: Quality Problems

    Reference Guide. Use Epson papers for proper saturation and absorption of Epson inks. If you use a paper not listed under the supported paper types, you may see smears, roller marks, misting, or other problems in your printouts; see page 13.
  • Page 97 Make sure your paper isn’t damaged, old, dirty, or loaded face down. For best results, use genuine Epson paper. Caution: Don’t open Epson Status Monitor, pause printing, or respond to any ink messages when your printer is printing. This may cause your printer to pause and leave an uneven surface on your printout.
  • Page 98: Paper Problems

    Try turning off PhotoEnhance effect that alters image colors, like Sepia. Change the Gamma Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. See the Photoshop color management instructions on page 52.
  • Page 99 3. Remove any jammed paper from the sheet feeder or open the printer cover and remove any paper jammed inside. Roll paper doesn’t feed correctly or jams in the printer. Cut the end of the paper straight across. If it’s cut diagonally, the paper won’t feed smoothly.
  • Page 100: Cd/Dvd Problems

    Gently pull out the tray and press the ) paper button to turn off the ) paper light. Your design is not positioned correctly on the CD or DVD. You need to adjust the print position in Epson Print CD; see page 74. Miscellaneous Problems The image is inverted, as if viewed in a mirror.
  • Page 101 You see incorrect characters. Make sure the interface cable is securely connected at both ends and meets the system requirements on page 105. Make sure your printer is selected in the Print window, or in the Macintosh Printer Setup Utility or Print Center. If you’re using a switch box or USB hub with your printer, connect the printer directly to your computer instead.
  • Page 102: Uninstalling And Reinstalling Printer Software

    Software You may need to uninstall and then reinstall your printer driver and utilities if, for example, you upgrade your Windows operating system. You don’t need to uninstall your other photo software or the Epson Reference Guide. Windows 1. Click...
  • Page 103: Where To Get Help

    Where To Get Help If you need help with your printer, Epson Print CD, or the P.I.M. II Plug-in for Adobe Photoshop, see the information below. For help with other software that came with your printer, see page 104. Epson provides technical assistance 24 hours a day through the electronic support...
  • Page 104: Technical Support For Other Photo Software

    You can purchase genuine Epson ink cartridges, paper, and accessories from an Epson authorized reseller. For product information and to find the nearest authorized reseller, please call 800-GO-EPSON (800-463-7766) or browse our catalog of products at www.epson.com, select the product you are interested in, and click “Where to Buy.”...
  • Page 105: Requirements And Notices

    Requirements and Notices Windows System Requirements To use your printer and its software, we recommend that your system has: Microsoft Windows compatible PC with a Pentium higher recommended) Windows 2000 or XP 256MB or more of RAM (512MB or more recommended) 200MB or more of free hard disk space recommended VGA or better display adapter and monitor CD-ROM or DVD-ROM drive for installing the printer software...
  • Page 106: Important Safety Instructions

    Important Safety Instructions Before using your printer, read these safety instructions to make sure you use it safely and effectively: Be sure to follow all warnings and instructions marked on the printer. Use only the type of power source indicated on the printer’s label. Connect all equipment to properly grounded power outlets.
  • Page 107: Ink Cartridge Safety Instructions

    Do not touch the ink cartridge ink supply port or surrounding area. Compliance NERGY As an E Partner, Epson has determined that this product NERGY meets the E guidelines for energy efficiency. The EPA NERGY...
  • Page 108: Fcc Compliance Statement

    FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 109: Declaration Of Conformity

    States or Canada, conforms to the manufacturer’s specifications and will be free from defects in workmanship and materials for a period of one (1) year from the date of original purchase. Epson also warrants that the consumable ink cartridges enclosed with the printer will perform to the manufacturer’s specified usage, which usage may expire before the expiration of the limited warranty...
  • Page 110 Epson requires a debit or a credit card number to secure the cost of the replacement printer in the event that you fail to return the defective one. If your printer is being repaired, Epson will direct you to send your printer to Epson or its authorized service center, where the printer will be fixed and sent back to you.
  • Page 111 This warranty gives you specific legal rights and you may have other rights which vary from jurisdiction to jurisdiction. Epson America, Inc. P. O. Box 93012 Long Beach, CA 90809-3012...
  • Page 112 Requirements and Notices...
  • Page 113: Index

    Index Adobe Photoshop managing color with, 52 to 65 P.I.M. plug-in for, 9, 47 Advanced settings Macintosh, 38 to 39 Windows, 31 to 32 Aligning print head, 84 to 85 Automatic print head aligning, 84 to 85 print head cleaning, 78 Automatic mode, Macintosh, 36 Background printing, 37 Banding, 96...
  • Page 114 Macintosh, 38 Gloss setting, Windows, 29 Grainy prints, 97 Index Head Cleaning utility, 79 to 80 Help Epson, 103 to 104 other software, 104 see also Troubleshooting High Speed setting, 95 to 96 ICM (Image Color Matching) setting, 32, 60, Incorrect...
  • Page 115 Premium Glossy Photo Paper, 16, 40, 42, 44, Premium Luster Photo Paper, 16, 40, 42, 44 Premium Semigloss Photo Paper, 16, 40, 42, 44 Preprinted paper, 15 Print CD software, Epson, 73 to 76 Print Center, MacintoshPrinting controlling, 37 Print dialog box, Windows, 28, 30...
  • Page 116 Problems CD/DVD, 100 diagnosing, 91 to 93 installing software, 94 miscellaneous, 100 to 101 paper feeding, 98 to 99 print quality, 96 to 97 printer, 95 solving, 89 to 104 uninstalling software, 102 Quality Option setting, 29, 49, 59, 64 Quality/Speed setting, 35, 44, 51, 95 Reference Guide, 10 to 11 Reinstalling software, 102...
  • Page 117 Warranty, 109 to 111 Watermark, 32 Windows advanced printing, 31 to 32 basic printing, 28 to 30 default settings, 30 system requirements, 105 uninstalling software, 102 Index...
  • Page 118: How To Order Epson Ink And Paper

    Use Epson ® paper and inks to get the same photo quality results that have earned Epson’s printers all of their awards! Epson papers are specially coated to work with Epson UltraChrome™ inks. Here are details about just a few of Epson’s papers and your printer’s ink cartridges:...
  • Page 119 Epson Photo Quality Ink Jet Paper Epson Premium Bright White Paper Epson Photo Quality Self Adhesive Sheets PremierArt™ Matte Scrapbook Photo Paper for Epson Epson Watercolor Paper - Radiant White Epson Velvet Fine Art Paper Epson UltraSmooth™ Fine Art Paper The availability of paper types varies by location.

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